General Motors has changed over and I’m getting the feeling as though I’m a number not a customer who has had a long time standing with in which once was capital one and now have a few years under my belt with General Motors now known as Marcus by Golden Sachs… I really think companies should remember how their customers have been to them and award them by their worth and long time standings not a credit score alone…

General Motors
At the new General Motors, we are passionate about designing, building and selling the world's best vehicles. This vision unites us as a team each and every day and is the hallmark of our customer-driven culture. We are a leader in our industry and we know the definition of success.
General Motors Reviews
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4 Star Rating
Verified Customer Product: General Motors Credit Cards
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1 Star Rating
Verified CustomerThis card was a card my deceased husband used with me as an authorized user. After he died in 2018 I didn't use this card. I received a bill for < $5.00 in 2022 and reported it as a fraudulant charge and they told me not to pay it. Then they sold their accounts to Goldman Saks. I tried to talk to them about it and they said they would take care of it. If I had known this would become a problem, I would have just paid it
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3 Star Rating
Verified CustomerVery nice card, had issues synchronizing points from GMrewards and the card. Clumsy to access account online. I had been transferred from Capital one to Marcus on this card. It's hard to live up to capital one.
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5 Star Rating
Verified CustomerTech your back when a credit card is sold to another bank.GM Card changed the financial landscape when they were purchased by Goldman Sachs. We had been a customer for years with direct deposit of the payments so we were assured that the transfer to Goldman Sachs would be seamless. It was anything but when we were told or payment was debited but it was not. Fortunately, Goldman Sachs removed the late payment report but it goes as a warning to arch.your account when your accounts are sold. InWe were told that “payment was made” bu actually the bank refunded the payment because the account was transferred to GoldMan Schs. Goldman Sachs reported the account as delinquent because the payment was not transferred.Additionally the due date changed…..
Goldman Sachs refunded the “late fee” but still reported the payment was late. We had to dispute the late payment before the payment record was corrected.So be prepared for trouble when you have a new account processor.
Goldman Sachs refunded the “late fee” but still reported the payment was late. We had to dispute the late payment before the payment record was corrected.So be prepared for trouble when you have a new account processor.
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5 Star Rating
Verified CustomerThis card is great. The app is very simple to use
I am not sure the ratio of the points for the rewards portion of it. I use this card as needed.
I am not sure the ratio of the points for the rewards portion of it. I use this card as needed.
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1 Star Rating
Verified CustomerWanted to use as my monthly credit card that I use all month for rewards. They switched over and reduced my credit to $500. I have cards with 30k limit. I will not use card, it won’t even cover my grocery bill. Credit Score 784 6 Figure salary.
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5 Star Rating
Verified CustomerToo early to conclude satisfaction at this time but it is nice to have a credit card on hand for any manor emergency that arrived.
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5 Star Rating
Verified CustomerGenerous credit limit. Accessable customer service who are very professional. From start to finish best company I've ever had the pleasure of working with. Especially credit card companies which are unfortunately notoriously rude and/or unreachable.
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5 Star Rating
Verified CustomerGreat card. Great company. I love my gmc credit card. Always pay in full and online .on time. Love there app. Safe secure pay bill and check real time. Paid my card off in full in 3 weeks. Paid to zero balance December 13th 2022. Yet not reported till feb 2023? On my report says zero as of Jan 9th 2023? not true. Balance was zero as of December 13th 2022?
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5 Star Rating
Verified CustomerGreat incentive for auto rewards . Can use towards new car purchase or to do auto maintenance work . Loyal customer for many years
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General Motors Q&A(1 question)
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Does General Motors have free roadside assistance?
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Leif Olson
Yes, General Motors does have free roadside assistance coverage. When you purchase a new vehicle from General Motors, you will usually get roadside assistance coverage for up to 60,000 miles or 5 years, whichever comes first – without incurring any additional costs.
General Motors Roadside Assistance Benefits
- Towing to the nearest General Motors dealership
- Jump starts
- Fuel delivery
- Lockout service
- Flat tire change
If you want to learn more, check out WalletHub's guide to the best roadside assistance.