Green Dot offer services including checking, business services, prepaid cards, credit/debit card, as well as online banking technologies.
3,793 reviews
Very good online bank. Easy to find what you need no problems with direct deposit. Would like to get checks from them. Very good bank.
They are a scam. My account has been blocked and they won't unblock it even though I have submitted the documents numerous times that they asked for. They did this because of an unemployment direct deposit, even though I have been receiving this for almost 10 months. They won't even let me close my account. So, now I have no access to my own money. I can't pay my bills or feed my children. I would NEVER EVER recommend them!
I'm 67 years old, my social security check goes direct deposit to Green Dot Bank, however, my stimulus check was sent to the wrong account. I have tried to get in touch with Green Dot since January 4th 2021 with no success, don't even recognize the account. Green Dot will not answer the phone, I held the phone for 1 hour and 20 minutes, no one ever answered. I will be canceling my account.
You can get a Green Dot cash advance at any ATM, by using the PIN that was mailed with your card. You can also ask for a PIN by calling the number on the back of your card.
It's good to know that credit card cash advances are really expensive (not just Green Dot cash advances), and should be avoided if possible. If you absolutely need a cash advance, it's important to know that the interest rate will be 19.99% and it will begin accruing immediately. Other than that, you will be charged a cash advance fee of $5 or 3% of the amount you withdraw, whichever is more.
Yes, you can use a Green Dot credit card at an ATM. It is a Visa, so you can use it a virtually any ATM and merchant worldwide.
But it's important to know that using a credit card at ATMs will be incredibly expensive in general and on your Green Dot credit card in particular. You will not only have to pay a cash advance fee of 5% (min. $5), but you will also be subjected to interest that will start building up right away at a rate of 18.99%.
The Green Dot Platinum customer service number is 1-866-291-0818.
To get in touch with a rep directly, dial the number then press 5. After that, an automated voice operator will ask you to enter your card number or SSN. Once you enter it you will be connected to a live customer service representative.
Other than contacting them by phone, you can reach them by mail, and the address is:
Green Dot
P.O. Box 5100
Pasadena, CA 91117
Lastly, I find they're pretty responsive on social media: Facebook, twitter.
All you will need to apply is your contact information, Social Security number, date of birth, and answer some simple financial questions.
Once you have completed your application online, you will be able to fund your security deposit. You can make your deposit with a debit or prepaid card.
The Green Dot Secured cash advance limit will be a portion of your entire credit limit. You can consult it either from your monthly statement or by calling (866) 291-0818.
This is so you don't try to withdraw too much. The credit limit for cash advances is usually smaller than your card's credit limit for regular purchases.
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