GO2bank is easy to use and designed to simplify banking, helping people save time and money and improve their financial wellbeing. This is mobile banking at its best – and that’s what makes them GO2bank. Through their retail and direct bank, they offer a suite of financial products to consumers and businesses including debit, prepaid, checking, credit and payroll cards, as well as robust money processing services, tax refunds, cash deposits and disbursements.
8,933 reviews
Scam Alert! Green Dot Prepaid Credit Card is a scam. I haven't been using the card because it's a pandemic and as a senior citizen I haven't needed to use it since we aren't leaving the house. I've has been a time trying to cancel the card. From wrong phone numbers, to the system not reading my phone number and hanging up on me. I finally got the right number to call from another website, gethuman.com, but still had to sit through some awful music, just trying to get to a live human. 1 hour and 15 minutes on hold waiting to speak to customer service, for a 2-minute fix. Be advised to not try to do the call back feature because it will not read your phone number. I couldn't close the account online, because it uses a prefilled chat which doesn't have a place to request cancellation of the card. The worst is I've been trying to cancel the card, and the negative balance is growing, which isn't right.
Filed my taxes with turbo tax my taxes were loaded on the card they shipped the card out I never received it I check my balance and it's showing I'm negative 14.00 I call and tell them I never received my card and my money is missing I've been waiting 3 weeks still no card or money do not use this company total scam
Awesome company thank you for reporting good status to my report, you're helping change my life. I recommend to everyone, green dot all the way!
Been using the cash back card since day one it came out! I've used green dot for the better half of a decade. Now at 30 years old I still feel there isn't a better way to get paid, pay bills, or spend money than with grendot's cash back card now!!! I've ditched my bank account at BOK and only use Green dot!! If your a patient person there is never a real issue with your account or cards that aren't self-inflicted.. just gotta read all the info and stay informed. Love the company and always will use em!!
I sent $1530.00, from my greendot card via his messenger account over the phone, to a friend for the sale of something. The sale didn't go through as planned, so he was going to send the money back to me. When he tried, the money was just gone. So, basically, I'm out $1530.00, with no way to recover the money. Their customer service will make absolutely no effort to help me. I guess I need a lawyer, IDK.
You can get a Green Dot cash advance at any ATM, by using the PIN that was mailed with your card. You can also ask for a PIN by calling the number on the back of your card.
It's good to know that credit card cash advances are really expensive (not just Green Dot cash advances), and should be avoided if possible. If you absolutely need a cash advance, it's important to know that the interest rate will be 19.99% and it will begin accruing immediately. Other than that, you will be charged a cash advance fee of $5 or 3% of the amount you withdraw, whichever is more.
You cannot currently apply for a Green Dot credit card.
As an alternative to Green Dot, you can check out the Secured Mastercard® from Capital One or the OpenSky® Secured Visa® Credit Card.
There are plenty of other secured credit cards on the market that you can choose from. The idea is to find the best one for your needs.
Yes, you can use a Green Dot credit card at an ATM. It is a Visa, so you can use it a virtually any ATM and merchant worldwide.
But it's important to know that using a credit card at ATMs will be incredibly expensive in general and on your Green Dot credit card in particular. You will not only have to pay a cash advance fee of 5% (min. $5), but you will also be subjected to interest that will start building up right away at a rate of 18.99%.
The Green Dot Platinum customer service number is 1-866-291-0818.
To get in touch with a rep directly, dial the number then press 5. After that, an automated voice operator will ask you to enter your card number or SSN. Once you enter it you will be connected to a live customer service representative.
Other than contacting them by phone, you can reach them by mail, and the address is:
Green Dot
P.O. Box 5100
Pasadena, CA 91117
Lastly, I find they're pretty responsive on social media: Facebook, twitter.
All you will need to apply is your contact information, Social Security number, date of birth, and answer some simple financial questions.
Once you have completed your application online, you will be able to fund your security deposit. You can make your deposit with a debit or prepaid card.
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