GTE Financial

I regrettably used GTE Financial to finance a vehicle I purchased. During my first year of payments, I made double payments, paying over $1,400 per month for my vehicle to pay it off quicker.

During year 2, I lost my debit card and had it replaced. I was under the impression GTE Financial withdrew from my bank account, so I didn't think to update my debit card info.

After only 2 missed payments, my vehicle was repossessed. At first, I thought my vehicle was stolen, and after further investigation I found it was gone via repo.

This pathetic excuse for a bank repossessed my vehicle, after only 2 missed payments that I was unaware of, despite the fact I made DOUBLE payments for the first year.

They would NOT allow me to get my vehicle back, I even offered to pay GTE Financial $4,000 in future payments and any fees related to the repo, and the manager I spoke to said "this is just one of those obstacles that you have to deal with in life, this is one of those times". Are you serious? This manager, whom I forgot who I spoke with, was just rude and didn't care that this repo greatly impacted me.

I had no job at the time of the repo, this was my main vehicle for my children and their carseats were still inside. Because this repo destroyed my credit, I was turned down for a job because of the repo, so this company also cost me a job to support my family.

I absolutely hate this bank. I hope this bank closes, I hope they go out of business, and I wish them the absolute worst in life.

I have just payed off the LAWSUIT, as GTE has sued me for the remaining balance of the vehicle. They are so shady and do not care at all about the customers.

GTE, shame on you, shame on you for taking a vehicle of someone who made double payments to you previously, you were OK to take them, but 2 months of missed payments and your first instinct is REPO? Other banks dont repo until 6 months, you guys are the absolute worst.

TERRIBLE MTG/ESCROW SERVICING. FLOOD INSURANCE RENEWED FROM ESCROW IN JAN. CANTACTED ME EVERY 10 DAYS SINCE TO CONFIRM I HAD FLOOD COVEREAGE.PROVIDED PROOF OF TIMELY RENEWAL AND WAS CHARGED FOR 10 DAYS COVERAGE 2/1-10/23. BEHAVIOR WORTHY OF BANKOFAMERICA

My Mortgage Company GTE Financial, has continuously and repeatedly struggled to pay my homeowners insurance premium timely from my escrow account. As you may be aware, many mortgages require escrow accounts from which taxes, PMI and insurance premiums are paid. The escrow account is funded from monthly mortgage payments and from direct payments. Year after year, GTE waits until the last minute to issue payment, with the consequence that on a yearly basis, I receive notices of cancellation from my insurance company and am forced to additional steps to prevent cancellation of my policy. This year, my insurance premium went up, I made sure GTE had the updated quote roughly a month before its due date, I also made multiple direct payments to my escrow account to make sure it was properly funded. Instead of issuing payment, GTE has bizarrely called me and asked if the monies paid directly to my escrow account were actually intended for my escrow account (one could ask : What else could funds deposited directly into escrow account actually be for? When I pay my cellphone bill, my carrier doesn't call ask if I money I paid them was intended for some other purpose) I have received another notice of cancellation of my insurance, if GTE were pay the premium today, it is actually doubtful that it would reach my carrier timely if only sent via regular mail. GTE are required to pay it timely based on federal and state law.

This business shouldn’t even be allowed to have the words “credit union” in their title - I opened up a savings account to SAVE money - that is the point of a savings account, IS IT NOT? - Next thing I know, I’m getting slapped with fees due to “inactivity” - WHAT?! - The whole purpose of my savings account was for me to put money in there and let it sit… Hence the word SAVINGS ACCOUNT!!! - I can understand fees with a checking account, but a SAVINGS account?? GTE is a JOKE - they do nothing but nickel and dime consumers - Credit unions have a reputation of being a better choice for consumers because they typically do not have the ridiculous fees of your every day bank - thank goodness I found this out sooner than later because I will be taking out a car loan and a mortgage in the near future and I thank my lucky stars I didn’t decide to go with GTE! - it makes my head hurt to think of all of the nonsense fees I could have potentially ended up having to pay with a GTE car loan or mortgage - GTE should be ashamed of themselves!!! TERRIBLE, just TERRIBLE!

NEEDS TO BE SHUT DOWN HAVE AN AUTO LOAN AND HORRIBLE SERVICE. CANT GET AHOLD OF ANYONE WITHOUT WAITING HOURS AND HERE I AM 3RD TIME THIS MONTH CALLING ASKING WHY THE FUNDS HAVENT BEEN TAKEN OUT OF MY ACCOUNT YET?? PAID CAR LOAN ON THE 20TH ITS THE 30TH!! THE PROCESS WITH THEM TO PAY IS ALSO AWEFUL! IM REALLY UPSET WITH SUBARU FOR GETTING ME IN THIS MESS WITH GTE. IF I HAVE TO DEAL WITH GTE FOR THE NEXT 5 YEAR I DONT KNOW WWHAT IM GOING TO DO! STAY AWAY!!!!!!!

I will never recommend this bank or any of its features to anyone! During the pandemic I had a credit card that I was using to pay for classes while going to a trade school and it was getting to its max pretty quickly, but I never missed a payment, they closed the account on me out of the blue. I was required to pay the card without having any access to it. I had a roth account that they closed on me without giving me any notice. I had one, ONE late payment on my credit card during the holidays because I was unemployed, and they harassed me multiple times during the holidays even after I communicated that I wasn't working and that I had intentions to pay the card, a card that I wasn't able to use. They, then closed my checking account without any notice. When I finally got a job and got set up with direct deposit, I learned that my checking account had been closed so my check went into my savings account without any way to access the paycheck. Now I have a good job and have paid off my credit card and cannot wait to close any connections to GTE! If you are rich, you will be fine but if you ever have any hardships in life GTE has no mercy. Go with an online bank account instead.

Horrible company! They absolutely refuse to take any payments other than automatic draft. If you want to pay any other way, good luck! I've been charged hundreds of dollars of late fees because somehow (even with screenshots proving I paid on time with their portal) they have no record of my payment.

Begin with car loan and proceed through all of the other services I've used for past two decades with GTE Financial.
Got the best rates for both new car purchases and used a GTE liason to obtain the best new car deal from local dealerships.
Checking is simple with either mailed statement or e-statments. Overdraft protection. Free, with small interest rate. Whenever I had any questions I could speak to or in the past meet with someone who took time to help me. Forever grateful to GTE's Hudson Mgr .
Credit Cards. I moved to a new address. Updated it across the board. First time using new GTE Mastercard, purchase would not go through. Called GTE for help. (Most recent interaction with GTE ) the Dedicated individuals, Austin and Allysa from GTE in conjunction with Mastercard representative in real time facilitated the processing and procurement of my online purchase- which involved the merchant as well as me- resulting in successful CyberMonday major purchase. Thanks to GTE I'm getting the merchandise.
Mortgage. I've financed my home through GTE at the best terms and rates available. Staff is knowledgeable and extremely helpful.
Refinanced , paying off first mortgage with a home equity loan Saving tons of money at a much shorter term. ( 30 years to 20 years at lower fixed interest rate)
Savings account. Not the best interest rate but peace of mind knowing my money can be accessed immediately or transferred to another account same hour.
These are the reasons I love GTE. They're honest. They're helping. They take time with me when I ask .I whole heartedly in all honesty recommend GTE for your financial needs.

Do NOT finance with GTE. They are totally deceptive. My elderly mother had a car loan. The car was always insured. However, when she changed insurance companies, they didn’t receive notification and so they assessed a $2500 penalty, increasing her monthly payment by $200+ per month. When we addressed this and proved that insurance had been in place the entire time, they refused to refund the “insurance premiums” they charged. I don’t understand how they can even charge insurance premiums if they’re not an insurance company. We eventually refinanced the vehicle just to get away from GTE. We’d file suit but who has the time or money to fight for $2500? They know this which is why they commit these frauds and get away with it.

Simply unprofessional!
My boyfriend tried to apply for a home equity loan. He was denied due to debt to income ratio not meeting the criteria so he asked can I apply as a cosigner.

My boyfriend asked the loan officer (Mr. Bryan Pinzon) if I am not listed on the mortgage can I still apply as a cosigner and Mr Pinzon said yes I can.

Going through many hoops providing documentation the underwriter told Mr. Pinzon said that the loan denied due to that I am not listed on the mortgage.
Now my boyfriend and I are totally confused because the loan officer said that I don't have to be listed under my boyfriend mortgage to be a cosigner.

Mr Pinzon told me that he was not aware about this until the underwriter advised him about this. To me that's an excuse because Mr Pinzon could have asked the underwriter what are the protocol for a cosigner before offering an application and running my credit.

So my credit score went down drastically and Mr. Pinzon had nothing to say or resolution. Totally unprofessional to say the least.