Founded in 1997, Homesite Insurance was one of the first companies to enable customers to purchase home insurance directly online, during a single visit. Since then, they've continued to innovate rapidly to meet the needs of their customers and their changing expectations. One thing that's stayed the same since their founding: their commitment to... show more
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Homesite Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 08/09/2022.
3.1
613 reviews
from WalletHub and across the web
613 reviews from WalletHub and across the web
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Homesite
Jane Mc Donald @janemc2010
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1 Star Rating
I bought their condo insurance through their partnership with Geico which has been my auto insurer for 30 years. Their renewal rate after the first year was exorbitant, making the first year rate look like a bait and switch scam. When I later switched to another well known company for 20,000 more in coverage at the same rate they sent the refund more than a month later without verifying the bank account for a direct deposit so it went to a closed account. Their customer service department was completely useless. This is a garbage company. Do not use it.
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Product: Homesite Home Insurance
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Homesite
David Nonya @Eatshit
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1 Star Rating
This company is a scam. Worst insurance company ever. They raise their prices without telling you. They also threaten to cancel your policy if you have minor repair issues
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Product: Homesite Home Insurance
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2
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Homesite
Meenu Madhok @mmadhok
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1 Star Rating
Really bad. Their agents are biased. They came and got their own person and refused the insurance money and everybody in our neighborhood's insurance covered their expenses. Never get this insurance company even if they quote low. We had them through Geico.
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Product: Homesite Home Insurance
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1
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Homesite
Samantha Heilig @Samantha_H
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1 Star Rating
Not sure how this company has any good reviews! DO NOT GET HOMESITE INSURANCE! They are wanting to do patchwork repairs for damages to a 22 year old house caused by a 140 mph winds storm. Claims rep's supervisor gets belligerent, rude and, has accused me of being dishonest he is refusing to provide policy pages showing what is considered a suitable repair. Have had 5 different desk adjusters in 2 months and all of them ask for documentation that has been sent in multiple times. They also trying to violate state law by refusing to honor line of sight laws. This is by far the worst insurance Co out there! I have neighbors with damages identical to mine and their repairs have been completed and paid I'm full by their insurance companies, obviously they went with a company that's not a total joke like this one.
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Product: Homesite Home Insurance
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1
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medster03 @medster03
Have you had your line of sight issues resolved? I am experiencing the same issue.
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Homesite
Jeremy Gansner @jgansner
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1 Star Rating
Incredibly immoral and awful organization. Raised my premium over 150% due to two claims in 3 years. Never use them. Competitors provided quotes less than 50% of their new premium with the same claim history. Area rates only increased 5-8%. Imagine Netflix tripling your monthly payment because you watched their content. Charging you triple for using their product.
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Product: Homesite Home Insurance
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1
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Homesite
Farrukh Munir @dr_farrukhmunir
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1 Star Rating
Terrible and shady insurance company. They will sell you insurance, after a few days a home inspector takes pictures of your house from outside without your permission which is completely unethical and unprofessional. If they will find any small issue which they feel might turn into a claim they will cancel your insurance and would take forever to refund you. Basically all they want is your money but don’t want to process any of the claims. For example our roof has 2 shingles missing and they want us to replace the whole roof in order to continue with the insurance. ( I had the roof inspected by another home inspector and per report it was good for another 8-10 years). It is backed by progressive car insurance company. I would avoid this company at all costs in the future.
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Product: Homesite Home Insurance
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1
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Homesite
mkwilliams1 @mkwilliams1
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1 Star Rating
Appalling! We have Geico Homeowners which is underwritten by Homesite. THEY WAIT AS LONG AS POSSIBLE TO PAY ANYTHING! They tell you their computers are down, they tell you they try contacting mitigators (through email only, claim they can't call) before you ever get a payout on personal items loss. Mitigation company wouldn't even return salvaged belongings because they don't get paid by Homesite. We pay a fortune for good coverage and our experience has been horrendous. I'm captive in my own home. 1 star is too nice.
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Product: Homesite Home Insurance
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Homesite
nursekeysha74 @nursekeysha74
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1 Star Rating
RACIST BIGOTS!! People of color stay away. You will definitely experience “White Privilege” at its finest. The WORST treatment I’ve ever encountered in my life.
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Product: Homesite Renters Insurance
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Homesite
vpinkston114 @vpinkston114
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1 Star Rating
Buyer beware! Customer service horrible. They will not pay a claim if you file one. They will lead you on knowing that their intention is to refuse your claim. Please before you invest your money into this company, go with someone that is more reputable and honest! Do not waste your time & energy with them!
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Product: Homesite Home
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1
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Homesite
janmbrennan @janmbrennan
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1 Star Rating
Do not purchase from Homesite. Terrible customer service! When I needed help from a supervisor they told me they were too busy and important to resolve customer issues but my time is of no value so I can call over and over - and confirmed they do not care or track whether customer problems are solved because they don’t care about that. Yowza!
