Founded in 2013, MoneyLion is a mobile banking platform that offers credit builder loans up to $1,000, interest-free cash advances, banking with early paycheck deposit and no minimum balance, managed investing, cashback rewards, and financial tracking and education. MoneyLion breaks down traditional barriers to financial health and provides financial access to hardworking Americans, helping... show more
MoneyLion Reviews
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83%
4
7%
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8%
4.6
2,500 reviews
2,500 reviews
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MoneyLion
Keithnhoward @Keithnhoward
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1 Star Rating
Moneylion did not accurately portray a promotion. I followed all of the outlined rules. Now they are refusing to up-hold their end of the promotion because I didn't follow some mechanics that aren't explained anywhere in the app. I have 13$ for 2 weeks for gas & groceries. They do not care if that without the promotion I will not be able to afford food. Maria C is now lying to me about not having a supervisor. Extremely unprofessional & no trustworthy. Would not give them a cent.
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MoneyLion @MoneyLion
We appreciate you taking the time to share your feedback, and can assure you that this is not the experience we want our customers to have. We will have one of our customer advocates reach out to you directly about this matter.
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shagerman @shagerman
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1 Star Rating
Cant get anyone who speaks English or has an IQ over 70 to answer the phone when my debit card doesnt work. Just treated rudely and told they cant help. Wont escalate the call, nothing works!
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jack oborne @joborne
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1 Star Rating
Horrible foreign customer service that wont do a thing about my debit card not working. They just tell me to go to a different store - I just want to use my money!
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Treasa @treasaj
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3 Star Rating
Verified Customer
Haven’t used this account since December 2018. Someone had suggested this card, but I found out that this was not a good card for me and my budget.
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Product: MoneyLion Personal Loans
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MoneyLion @MoneyLion
Thank you for taking the time to leave your review, Treasa. We hope that we will be able to meet your financial needs in the future as we develop and improve our services.
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MoneyLion
marquita0421connor @marquita0421connor
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1 Star Rating
I’ve been with Moneyliom for a while now and at first I was very pleased until this past month. First they increased my Instacash over $1000+, then one day it said that eligibility was $195, I was livid. If I make on time payments then I should respectfully receive that money back. Nope I didn’t they took over $1100 of my paycheck with no concerns of how I would live until I received my next paycheck. No one will help, everyone has different explanations, first it’s a system glitch to promotion expiring, really don’t know which lie to tell. Second, they’ve decided to block the merchant AFTERPAY, and if anyone knows, you have to keep the card on file you used at the time of purchase with this company to stay current on payments. How can you make that decision to halt payments with them and not inform your customers. I think this company is going to h3/! In a hand basket and they’re about to lose a member. Then after you send a bad review they want you to contact them, “for what”. You couldn’t help me when I desperately needed you, but now you’re being called out you want to help. I’ve already contacted the better business bureau about these scammers!
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MoneyLion @MoneyLion
Thank you for taking the time to leave your detailed review, Marquita. We can understand how a change like this would cause you to become frustrated. We were able to confirm that one of our customer advocates has reached out to you to address this matter. Should you have any additional concerns, please reply to the email that was sent.
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Makira Partee @makirapartee
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1 Star Rating
Don’t use this website they reopened my account just to close it I been calling everyday and even evicted from my apartment because they won’t let me back into my account i sent everything they needed over a month ago if I could give this company 0 stars I would I am not able to provide for my 6 month old daughter I have 1400 dollars on this account that I can’t access they closed my account for NO REASON
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MoneyLion @MoneyLion
This is not the experience we want our customers to have, and appreciate you sharing your review. We want to ensure this matter is fully addressed and have confirmed that our dedicated team is actively working on your situation. Once any updates become available, you will be notified.
I was so excited about starting my moneylion account after hearing such good things. I went to start an account and received an error message. Called CS was told it as resolved went back on gor same error message. Called back was told the policy that you can only link your s.s.n. once to moneylion and they would no longer be able to offer me their services. For a co.pany to just not help and cut me off so easily I was highly disappointed. It is unfair and almost insulting how easily I became a number and not a person and could be thrown away that I was left to feel attacked personally because I have been a victim of identify theft a epidemic in this country and the Moneylion answer dump the customer. I will never be able to recommend this company and if you come from identity thief or a bad credit background beware they have below par CS and have no couth about how they treat you.
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MoneyLion @MoneyLion
We can fully understand your frustration regarding your initial experience and want to ensure this matter is reviewed. Please copy and paste this link; https://mlion.info/customerhelp in to your browser window and launch the link. Once the associated form loads, please fill out the details and click submit. One of our dedicated advocates will reach out to directly once it is received.
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sgrahminator1080 @sgrahminator1080
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1 Star Rating
0 stars is what I want to give. Moneylion is nothing but a scam! They've now taken, without authorization, $1500 from me. It's been 2 weeks of absolute bs from them. They've given me the run around, kept telling me they didn't take it, then said they need to conduct an investigation. MONEYLION IS A SCAM!! They claim they want to help you and really all they want is to screw you over and keep your money!
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MoneyLion @MoneyLion
We are sorry to hear about your recent experience, and we’d like the opportunity to review your concern further. Please copy and paste this link; https://mlion.info/customerhelp in to your browser window and launch the link. Please fill out and submit the form that loads and one of our customer advocates will reach out to you.
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omaghomim @omaghomim
They scammers they took over 4000$ from me and can’t tell me why
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MoneyLion
Antonio Turner @tonyturner1399
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1 Star Rating
My experience started off okay with just using cash advances, but quick went down hill when I got a credit builder loan with them, many payments would take days or weeks to process, there would be glitches and I would get notifications of payments even though they never went through, and when I eventually just paid my loan in full because it was so frustrating, I’ve been waiting weeks for my reserved funds that they refuse to send me. Don’t recommend unless it’s a last option.
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MoneyLion @MoneyLion
We can understand how this experience would be frustrating, Antonio, and we would like to do our best to resolve this matter related to the Credit Builder loan. We were able to confirm that one of our customer advocates has reached out to you direct to address your concern.
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Robert Monroe @Monroe5911
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1 Star Rating
It took me over 4hrs to reach someone on the phone call just to get lied to. I was approved for credit builder loan "funds given with in minutes " it said to find out I have to pre pay the loan over a year .I'm perfectly capable of saving my own money and being able to use it when I need it. Money Lion needs to make the wording of this more clearly I feel like I was scammed. But thankfully after hours of waiting and a rude hard to understand agent it was canceled I'm having my papper work reviewed to see if any action needs done in the future. Customers beware watch what you do
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MoneyLion @MoneyLion
We appreciate you taking the time to share your experience and feedback, Robert. We will be sure your recommendations are shared with the appropriate team and apologize for the frustration this situation caused you. We confirmed that one of our customer advocates addressed this matter and should you have any additional questions, please reply to the email that was sent to you. Thank you.
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jack oborne @joborne
All they do is lie all day long! Never help customers!
No, MoneyLion doesn't currently issue any credit cards. But it does offer a credit builder program that lets you loan money and also helps you work on your credit score.
However, if you're interested in applying for a real card, check out our editor's latest picks for the best credit cards on the market. Whether you're looking for a card with a good 0% APR offer, one offering rewards, or one for people without a credit history, you can certainly find one for your exact needs.
It actually is a bank. It's associated with Lincoln Savings Bank.
It's a sister project of theirs that offer ways of credit improvement to those that may need help building their credit. They offer a debit card that acts similar to many out there for example : chime, Varo or Walmart MoneyCard and etc. Chime is associated with Sutton bank I think and Walmart MoneyCard is associated with Green Dot Bank and another bank like Stash Investment is on the Green Dot Bank platform. Maybe the proper answer is that it's managed by an actual bank. It might be a good idea to look into something called the FDIC. Which is a federal back insurance provided with most banks if the worst was to happen, usually up to a certain amount per account example 200,000. Are these bank products backed by the FDIC should be the question since MoneyLion is similar to Stash Investments and Acorns. These unique banking products love to get everyone involved in investments which are not backed because they can lose value. Playing with the stock market can be risky. Maybe the brokerage firms found a way for the poor man to be able to invest his money? I don't know for sure but once upon a time ago in history, banks used to make most of their money from the wealthy until they realized the potential of making more from the common people. These banking products do have a bank behind them but do your homework before setting up your direct deposits into their sounds good to be true debit cards. I just looked this up and the debit card offered by MoneyLion is backed by Meta Bank which is FDIC insured. Evidently the major banks have teamed up with brokerage firms to help them into drumming more business up. You don't have to participate in the investment accounts even though they would love for you to do so. Here's what I found: Yes! RoarMoneySM accounts are insured up to the standard maximum deposit insurance amount of $250,000 through our partner bank MetaBank®, N.A., Member FDIC. (https://moneylion.zendesk.com/hc/en-us/articles/360042559031-Is-RoarMoney-FDIC-insured-)
There is no minimum credit score needed for a MoneyLion loan. That's because MoneyLion does not do a credit creck at all, which means even people with bad credit or no credit can qualify. However, there may be more worthwhile alternative lenders for you to consider.
MoneyLion posts direct deposits as soon as they are received. The exact timing depends on when your employer initiates the payment to your account. Deposits can post any time Monday to Friday throughout the day, with the exception of federal and bank holidays.
When you open a RoarMoney demand deposit account, you will receive your virtual debit card immediately within the MoneyLion app. This means you can begin shopping online, and you can connect your virtual card to Google Pay and Apple Pay immediately for tap to pay transactions. If you would like to order a physical debit card, you may do so within the MoneyLion app. You will then receive a MoneyLion Debit Mastercard®, issued by MetaBank, National Association, Member FDIC.
