Although our name is new, our business is not. For more than 40 years we learned, evolved, and led in loan management, servicing and asset recovery as Sallie Mae®. And now, we continue to lead as Navient, a company dedicated to helping our clients and the people we serve along the path to financial... show more
Navient Reviews
5
33%
4
9%
3
11%
2
5%
1
42%
2.8
259 reviews
259 reviews
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Navient
Phillip Vaughan @vaughan6973
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1 Star Rating
I am one of those people who paid their bills on time. In 2007, I took out a student loan with them for 20k. As of 2022, I still owe more than 13k. I have, with other financial institutions, paid off twice as much within that same bracket of time. But here's the kicker, these jerks won't let me refinance to fix. My credit rating is in the 600's and my income is upwards of 80k. And I can't refinance a loan with them for 13k!? Does this make sense to anyone?!!!!
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Navient
livebymaria @livebymaria
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1 Star Rating
Verified Customer
Navient is the worst. They manipulated me and got me into a high interest loan. Interest compounded over and over. They are a nightmare.
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Product: Navient Student Loans
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Navient
Ledell @makeincomeforlife
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3 Star Rating
Verified Customer
This loan is on my report and shouldn’t be there. I’ve been out of school for over 30 years. Please review to ensure it doesn’t apply to me
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Product: Navient Student Loans
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Navient
Britney @britneya
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5 Star Rating
Repeated mistakes on deferments. Continues of past harassment. Slow to resolve. Continuation on loan status accuracy. Issues with correct billing address
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Product: Navient Student Loans
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Navient
Patricia @patriciab_226
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1 Star Rating
Wasn't worth it. I made straight A's at that so called school and was still denied an entry level position due to lack of knowledge. What the heck?
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Navient
Janelle @darlin102577
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1 Star Rating
Verified Customer
Can't stand them. Would rather have the govt pay them off cause the school was a joke and complete fraud. Should've never got the loans to begin with. Waste of time
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Product: Navient Student Loans
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Navient
Carrie @carriem4
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4 Star Rating
Verified Customer
Happy with these terms - fair and consistent communication. I dislike the promotional emails for consolidating at a worse rate though.
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Product: Navient Student Loans
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Navient
vanessa @vhardy824
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1 Star Rating
I would like to thank Navient/Sallie Mae helping me in 2001 to further my education in 2001 or before. Before I could finish school I have a nervous breakdown from my divorce, my life spiraled out of control and I moved from NYC and went through a divorce and had to file a chapter 7 in 2015. I NEVER authized Navient to take over my loan, pay it off with the surtey loan, sell to TD Bank, then TD BANK sell to Nelnet and they ruin my credit and my quality of life like I am a SLAVE to them or the OWN ME . Hopefully someday student loans won’t be a credit & life cycle for professionals doing their best to get a career to care for their families/self BUT BECOME A TARGET!!
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Navient
Alan @inevitable79
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1 Star Rating
Verified Customer
It’s Navient, and it’s a Federal student loan…That should be enough of a statement….But in more detail…In 2006 I made the worst mistake I’ve ever made, it was going back to school. It all started with a reasonable $3500 loan, that reasonable loan is now an unreasonable $11000 loan…. And if I pay all my scheduled payments on time I’ll be in my 60’s when it’s paid off….FYI the interest rate is determined by the Government. So I’d like to thank the government & Navient/Sallie Mae for helping me pay to further my education and at the very same time helping me ruin my credit and my quality of life…. Hopefully someday student loans won’t be credit & life ruiners.
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Product: Navient Student Loans
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Navient
Barbara J A @barbaraa_54
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5 Star Rating
Verified Customer
I've used them for many years. It's a great company very accurate and keeps track of my score for. Future. It helps let me know my plan of credit to choose