Not even close! I called my title company after a few hours to make sure they had received the instructions, and they hadn't. I then called Navy federal back, to be given a totally different story. The third person transferred me to the mortgage dept. because, she couldn't understand that, the title company would be wiring funds to my account for a property that was owned free-and-clear.
The final person, tried to make it seem like it was my fault for not knowing the wiring instructions for Navy Federal?? Can someone explain to me why, is it that anything that is associated with the military is so far behind normal society?
This bank should just handle simple, straight-forward transactions, anything more seems to be a stretch for them. If you are thinking of becoming a member, think again. When they mess-up, they mess-up. They need more developed training to better assist their customers.… read more