Netspend is a leading provider of Visa® Prepaid debit cards, Prepaid Debit Mastercard® cards, and commercial prepaid card solutions in the U.S. They serve the estimated 68 million underbanked consumers who do not have a traditional bank account or who rely on alternative financial services, by offering products that are flexible with powerful features... show more
NetSpend Reviews
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21%
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838 reviews
838 reviews
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NetSpend
littledebrarae @littledebrarae
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1 Star Rating
I bought a prepaid card so I could do my business online expenses with my profit. Netspend aka METABank said NO. I can only do inperson purchases. Corrupt, Fraudulent. The Employees are not incompetent. They are as CORRUPT as the EMPLOYERS aka METABank. #BoycottNetSpend #BOYCOTTMetaBank
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ericascriven @ericascriven
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1 Star Rating
If I could give less I would. My son received a prepaid card for his 14th birthday. Unlike any other prepaid card Ive never worked with like American Express Bluebird or Greenlight this card is sheer misery. NINE days after his birthday I still can't get the stupid thing activated. I've sent everything but blood to this company and they still can't seem to provide access to his money. This company INFURIATING.
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smithstep00 @smithstep00
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1 Star Rating
Netspend is a fraudulent company. I had signed up for direct deposit. I didn't receive my direct deposit. My employer showed me proof that da money was sent to my Netspend card. They tracked it to card. But, Netspend stole all of my money from. And I do mean ALL. I did not receive any call back from the manager like I was told. Netspend is a scam. Netspend needs to be shut down. They need to be reported.
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yvey66 @yvey66
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1 Star Rating
NetSpend sucks big time. I've never seen a company that sends out new cards so often and then you have to call to make sure it's in sync with your direct deposit. Then they hound you with all these verification questions and give you the run around when just trying to resolve a simple issue. Shut it down. Incompetence at its best!
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Thelmabolden37 @Thelmabolden37
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1 Star Rating
I don’t like Netspend they is not who they say they is. I’ve been with them for five years and yesterday let me go lying to me, saying I have fraud on my account. When I receive Social Security with them for five years, they couldn’t tell me what the fraud was about. I was going to show them proof of whatever they need I don’t know where it came from do not accept them, they are not really about business or your account
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NetSpend
weez erfan @weezerfan084
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1 Star Rating
Do NOT use netspend!! Stole $150 from me. I activated the card online and they wanted SSN so I thought 'don't like it but maybe it's something w/ IRS b/c it's reloadable'. They said it was activated but if I wanted to be able to put money on i'd have to send them my ID and a bill, and nope not doing that. went to use it and couldn't buy anything. Called customer service, and after a bunch of arguing the girl said she fixed the issue so I could spend my money. That was a flat out lie. Called back got a different person who argued with me that I can't spend my money w/o sending them documents despite it saying in the terms of the card that you just can't reload. Asked for a manager and got hung up on. Closed the account b/c they're supposed to send you a check for your remaining balance and still have not gotten it back. Straight up theft.
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symphonyhailey69 @symphonyhailey69
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1 Star Rating
Netspend is a scam . I have been with them over ten years . Today they decided they wanted to take 509.90 out my one active account from a balance I had from over 7 different accounts from 2015. Is this even legal on letter no warning just took money to cover fees from a closed account and dated back so long it’s ridiculous I’ll never be with them again
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NetSpend
kathi walsh @kwalmd
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1 Star Rating
I want to give it 0 starts. Had to call to activate. Waited on hold for 20 minutes, then rep put me on hold for 15 minutes, then it went back to main menu and had to start over. Next rep wanted full name, DOB, SSN, address and phone. Then said I had to send a copy of my SS card, DL and proof of address to them. I hung up and am throwing out my $50 gc. What a terrible company!! I'll be monitoring my credit b/c of this call.
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ingpit @ingpit
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1 Star Rating
I would tell everybody not use netspend. I used this card for about 6 months. An incident happened when a Locksmith company in Michigan cheated me with the pricing. I spoke to the owner and he even agreed that I should stop the recent payment to my card for this service. I called the number on back of card. I explained to them what had happened. I told them that I wanted the last payment that I put on that card "halted" before it was applied on Monday. I gave them the Locksmith company's managers name and told them that he agreed for the payment to be stopped. My money was taken out any way. Since that time I kept calling netspend about 20 plus times and spoke with various reps that all gave me the "run around". They kept apologizing for the incident and stating that they were doing an investigation and to call back months later. After more than a year I never got my $600 back and they constantly ran me around in circles!! Horrible business practice!!!
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NetSpend
John Galt @agomesmd
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1 Star Rating
Terrible. Should have been a simple online activation right? Wrong! I had to call 6 separate times over 3 days, for a collective hold time of over 4 hours, just to get the darn things activated. It was a HUGE PAIN. I would not recommend these cards to my worst enemy.
Unfortunately, you cannot reload this card at an ATM, but you can find a retail reload location by visiting https://www.loadnetspend.com . Please take into consideration that, depending on the location, a reload fee of up to $3.95 may apply.
Unfortunately not. You can use your card to withdraw cash at virtually any ATM, but NetSpend charges a fee of $2.50 per withdrawal on top of whatever ATM owner surcharge is assessed.
You can transfer funds from your PayPal account to your NetSpend Western Union Card, and the money will be available within 2 to 3 business days. But direct deposit can only be done with your paycheck, tax refund or government benefits.