NetSpend

WORST company ever! I received a dispute credit from a vendor…NetSpend received the credit and never issued it to me. There is a fee FOR EVERYTHING. This is a financial pit…STAY AWAY. I wish I could give a 0 Star rating. This company is HORRIFIC and should be shut down by the government!

If there was a selection of -5 stars that’s what I rate this company. I opened an account for my daughter and was unable to activate it. I lost the money I deposited along with the cost to open the account. Customer service is with people whom didn’t speak clearly. Obviously speaking from a script. Total circular conversation that led to the loss of the money spent for this card. EXTORTION.

NetSpend requires you to enter your Social Security Number, and other personal info to activate the card. Difficult to withdraw cash. No refunds, could only withdraw $100 with purchase at Walmart. Fee for each transaction.
Would NOT recommend this card.

Netspend won't release an over $500 pending charge that was cancelled at the time of purchase..... The company of purchase does not put a pending hold on cards of cancelled purchases and Netspend decided to put a hold on the card and is refusing to release the hold even after they were provided with all the documents they requested after several times contacting thier lousy customer service reps in Pakistan or India cause they are too damn cheap to have US customer service reps... I will be transferring all of my remaining money out of Netspend to a better institution, I will leave the account open just in case Netspend decides to remove thier heads from thier ases and release the pending funds to my account!

Our family recieved prepaid cards for Christmas. To activate, they wanted a Socal Security number. When I stated I didn't feel comfortable providing that, I received 2 different explanations from two different Representatives. One stated I could still use the card on store purchases (untrue, card was declined) another representative said they would send me a check of the full amount loaded that was loaded on the card. I did receive a check within a week yet it was $5.95 short of the full amount. I would not trust this company!!

They are thieves they stole my money and will not give me a refund. Also they are very ignorant and liars. I have never seen a so many people at a company all act so ignorant. I would never get anything from these thieves ever again.

Stay away from this company at all costs. So many fees with this company, basically you pay a fee for inactivity, you pay a fee to use the card, you pay a fee to withdraw money from the card, you pay a service fee. Terrible company only out to profit from some poor kid with a gift card from their Grandparents.

Unbelievable! We paid $250 for a prepaid card + $4 service charge, it kept getting declined. Called them, they said some merchants would not accept them. We asked for money back, they wanted to charge us $5.95 to issue a cheque. STAY AWAY FROM THESE PEOPLE !!!!!

NEVER NEVER again will I ever use their services. They shut down my account out of nowhere and tell me I can now wait 10 days for my money that was on my card. I'm a poor single girl who relied upon this method of payment for everything. I'm disgusted with all the stories online just like mine. Don't trust Netspend EVER for anything.

SCAM!!!!!! Should be ZERO STARS. I've never given a poor review. They are more complicated and thrive off fees more than any traditional bank!!!!
DO NOT accidentally buy thinking it is a gift card, it is NOT!!! If I used my money to buy this card, I would be even more upset. Instead this was my Christmas gift and now I can't even use the full amount and enjoy it!
There is no number to call and speak to someone. Instead, come to find out, they deduct money from your card every time you call the number on the back. What a JOKE!!!!!