NetSpend

Worst company I've ever dealt with in my entire 48 years of living I definitely highly don't recommend this business.
They locked me out of my account for something I didn't even do it's been 9 days I still can't get to my mon money I was only able to purchase or use online stuff couldn't get any cash or use it at the stores over-the-counter ATM machines and that even stopped working where I couldn't even use it online they still couldn't help me they took it all they made it stopped working completely terrible terrible customer service they take too long and they take Pete repeat repeat everything they say way too long for what little stuff I need to get done I'm so aggravated upset can't even eat anything tomorrow because I can't get any money from them 9 days now my own money come on if I could give them a 10 Stars below I would they definitely don't even deserve one star these people suck

NetSpend charge fee’s for everything is the worst card .
Just be careful when purchase one first looks at the fee’s and if you buy it and don’t used it they charge you a fees .
Please read very good before you buy it and if you don’t speak English have some one to explain what are the fee’s.
Tk

If I could I would give netspend -5 for awful service and respect. Due to a check not received by the next of kin for the passing of my little brother….instead of looking at their own records a issuing another check. They are withholding his money making it even more difficult to close his account. I’m quite sure this is what they do. People probably give up while netspend steals money of their deceased loved ones. Shameful

Netspend has been deferring text balancing on payments made too Xcel Energy not reflecting in text messages or call in automated netspend to check current balance 04/25/22.
They reversed balancing followed after they skimmed $11.13 from me on date of 04/26/2022 but included statements by phone that Xcel Energy was the charge itself minus card payment $1.50 except Netspend agents states no $11.13 fee was charged then claimed its Xcel Energy fault which is NOT TRUE! Xcel card payment charges $1.50 plus bill. If you have a Netspend account I highly recommend you remove your service account from Netspend! This has been going on for some time book cooking , reflecting reverse and adversely in logs reverts of not all payments used in system to balance transactions or inquiries.

It's ok for people to take money off your card and u can't get it back WTH... So tired of NetSpend..???????????? I will not be using NetSpend again they can kick ? rock's ?

My elderly neighbor gave us a gift on a NetSpend card (we clear her snow and mow her lawn). NetSpend took half the money she put on the supposed "gift card" for "inactivity fees".

Stay away from them.

I wish thier were negative stars. Netspend charges you a bunch of money after everytime you use ur card. Don't go through them. It says it's free but it's not. This place is horrible.

I closed my account on the 21st of March was told I would get a check in 7 to 10 business days and now on the 8th of April nothing yet. Every time I call it’s another story. Contacted BBB and soon a lawyer 12,400 dollars is not a joke in my book I’d like it if my money would just get here but seems like it’s lost

I was with NetSpend for 10 yrs. they told me I was eligible for an upgrade ,so I did the upgrade ,once the pandemic came,I called on several occasions to cancel the pay $5.00 monthly fee, Finally I got some one on the phone to cancel that service, because I was not working like that to keep up with the monthly payments,The representative I spoke with cancelled the previous card and stated she will re issue me the pay as you go card. I never received the card, I waited about a month later and I applied for the card online, I tried activating the card,it would not go through, I spoke to a representative,they stated I am no longer eligible for there services,I asked why, they could not give me a illegitimate reason to why,It goes to show you ,these companies do not value there customers,no matter how long you've been with them,they also need to get people that answer the phone that can talk and understand English,very bad business on there part.

do NOT waste your time or money. Spend the extra $3 and get a visa or mastercard giftcard, at least you can activate those and actually access the funds on the card.