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Dear Person about to try this company,
DO NOT WASTE YOUR MONEY AND TIME. I COULDN'T EVEN ACTIVATE THE CARD. THEY SAID MY ADDRESS ISN'T RECOGNIZED. TRIED GETTING CUSTOMER SERVICE TO ASSIST AND THEY KEPT SAYING REPEAT MY QUESTION. I BELIEVE THEY DELIBERATELY TRY TO FRUSTRATE YOU SO YOU GIVE UP.
THE MONEY INITIALLY LOADED IS LOST...Loooost. Stolen!!!
PLEASE, I HOPE FOLKS LOOKING FOR A COMPANY FOR SIMILAR REASONS READ THESE REVIEWS BEFORE USING THEM. IT'S A WHOLE a** SCAM! WISH I HAD DONE MY RESEARCH BEFORE. DON'T FALL FOR IT LIKE I DID. THEY ARE STEALING OUR MONEY. I AM GOING TO SHOUT IT FROM ALL MY SOCIAL MEDIA PLATFORMS. DON'T USE THIS COMPANY! DON'T USE NETSPEND. THEY SHOULD BE CALLED ScamSpend.
NetSpend Q&A(308 questions)
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How do I activate my NetSpend card?
You can activate your NetSpend card either online or by phone. To activate the card online, go to NetSpend's website and click on Activate Card which should be on the top right hand corner of the homepage. You will be required to enter your card number, and the security code on the back of the card. You will also be prompted for your address, social security number, and date of birth.
To activate the card by phone, you will need to call 1-855-967-2273.
What is the customer service number for NetSpend?
The customer service number for NetSpend is (866) 387-7363. You can also find this number on the back of your card. Customer service is available Monday - Friday from 8AM to 10PM Central Time, and Saturday - Sunday from 8AM to 8PM CT.
How can I check my NetSpend balance?
You can check your NetSpend balance for free by logging in to your online account center.
You can also check your balance by signing up for Anytime Alerts. After signing up just text the letters BAL to 22622 anytime, and you'll receive a message with your balance.
Another way to check your balance is at a participating ATM.
Lastly, you can call 1-866-387-7363 for your balance. You will be charged a $0.5 fee.
Where can I reload my NetSpend card?
What's the NetSpend routing number?
You can find your NetSpend routing number by calling 1-866-387-7363 and selecting the option to get your direct deposit information.
Alternatively, log in to the Online Account Center. From the main menu, select 'Direct Deposit.' The account information required to sign up for Direct Deposit will appear in the grey box on the right side of the screen.
Lastly, if you enrolled in Anytime Alerts, text DIRECT to 22622. Netspend will text you the routing number and account number.