New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. The company is a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer. At New American Funding, the mission is to provide homeowners and future homeowners a variety of home financing options... show more
New American Funding Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 05/02/2022.
4.6
2,670 reviews
from WalletHub and across the web
2,670 reviews from WalletHub and across the web
What's Your Rating?
Most Recent
Most RecentMost Useful
Review sort
New American Funding
91summers @91summers
Report Abuse
1 Star Rating
Wasted my time. These people got me approved for a house that doesn't even exist. They pulled my credit for nothing. My agent was stupid.
show more
show less
Product: New American Funding Conventional
Comment
0
0
New American Funding
kelvin @KelvinJimenez87
Report Abuse
5 Star Rating
Verified Customer
New American Funding has made my experience so easy. Would definitely use again, Approval was fast and higher than expected. Low interest rate and the payment app is very very very easy to use.
show more
show less
Product: New American Funding Mortgages
Comment
0
0
New American Funding
Joseph @j_bencharsky
Report Abuse
1 Star Rating
Verified Customer
Awful process. Took months with awful communications and when they managed my credit card payoffs they made a royal mess of my accounts.
show more
show less
Product: New American Funding Mortgages
Comment
0
0
New American Funding
Faye @fayelymon
Report Abuse
5 Star Rating
Verified Customer
Great experience the team dust a great job in helping me become a homeowner. If I had to do it all over again i would used NAF??
show more
show less
Product: New American Funding Mortgages
Comment
0
0
New American Funding
Beatrice @btrcjohnson
Report Abuse
5 Star Rating
Verified Customer
Great customer service the whole staff made my refinance go very smooth. Everyone was very professional, friendly, efficient and timely.
show more
show less
Product: New American Funding Mortgages
Comment
0
0
New American Funding
Alba @aljalvarez99
Report Abuse
5 Star Rating
Verified Customer
Good experience. I recommend it good costumer service.
show more
show less
Product: New American Funding Mortgages
Comment
0
0
New American Funding
mandy_lowry @mandy_lowry
Report Abuse
1 Star Rating
I would not recommend this company. They lack providing customers with correct information and misleading. Worst experience in my life and all I wanted was a cash out refinance on a paid off house so that me and my family could fix the house up to continue to live safely and secured. But I have a unique house and off my 30q foot on guidelines they measured with a iPad. Their one mistake has completely destroyed my life.
show more
show less
Product: New American Funding Conventional
Comment
0
0
New American Funding
James @joshrobertsmotorsports
Report Abuse
5 Star Rating
Verified Customer
Great company to do business with, very proud Jennifer Melrid worked hard to get my interest rates lower and saved me money on loan
show more
show less
Product: New American Funding Mortgages
Comment
0
0
New American Funding
Szandra @szandrab
Report Abuse
5 Star Rating
Verified Customer
Great customer service and knowledgeable team. From start to finish and beyond they have been wonderful to work with and made our process stress free.
show more
show less
Product: New American Funding Mortgages
Comment
0
0
New American Funding
epstein_chuck @epstein_chuck
Report Abuse
1 Star Rating
I have 2 houses and 2 refis with New American and they are a nightmare. Terrible customer service, they keep asking for more information, they don't know how to deal with retirees with no W2s, they don't understand the difference between fixed and variable annuities. In my refi, the notary came to my house with a 70-page document for signatures. The refi was longer than the original mortgage. I have been waiting for 6 weeks for a pre-qualification letter and am still waiting. DO NOT DEAL WITH NEW AMERICAN.