Patelco Credit Union
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Very professional at all the branches customer service they are very fast love it and easy for me close to my work and my house.
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Product: Patelco Credit Union Credit Cards
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Patelco Credit Union
Founded in 1936, Patelco Credit Union ranks among the largest credit unions in California and the nation with more than $4 billion in assets and more than 277,000 members. Throughout its 78-year history, Patelco has helped its members and their communities prosper through volunteer initiatives and personalized service that focuses on transparency, simplicity in... show more
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Patelco Credit Union Reviews
3.7
386 reviews
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Patelco Credit Union
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I love Patelco because they lowered my interest rate after I had consecutive on-time payments! They make payments so easy through their app or account-to-account transfers.
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Product: Patelco Credit Union Personal Loans
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Patelco Credit Union
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Excellent customer service During covid-19 a lengthy phone app which is so irritating. Almost makes you think about closing the account. Excessive wait time is ridiculous but when you finally get a representative the service is great
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Product: Patelco Credit Union Credit Cards
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Patelco Credit Union
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They pre-approved my loan . Got a car from the dealer then denied me the loan after taking me in circles. Poor customer service and I won’t recommend this for anyone
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Product: Patelco Credit Union Car Loans
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Patelco Credit Union
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Staff is kind, courteous, but system is broken, with employees who are seemingly not quite trained enough, and their auto phone service sometimes sends one into a "Loop", (must input same info twice in a row). Their refinance misinformation caused us not to get a refinance the 1st time around. We're hopeful things will be better with a more seasoned Patelco broker. I'm now trying to transfer money from my savings to my Patelco Traditional IRA. Both accounts are in Patelco. Should be easy, right? Not at all! I've been on the phone for over 2 hours and have gotten only an online form that doesn't work. Spoke to someone else who said he'd send me another copy via email. Hours later...nothing. I've only a few days in order to take advantage of my IRA maturity by transferring money into that account. No one seems to be able to help me with it.
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Product: Patelco Credit Union Investments
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Patelco Credit Union
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I used Patelco to refinance my auto loan. If I could go back I probably wouldn’t have went with them, but I was busy at the time. Cons: The service I received was severely lacking. I asked to walk through the numbers - the amount of savings I would be getting as compared to my original loan since I wasn’t seeing a huge difference - and she told me that if I “didn’t like the numbers I crunched” I “had the choice to not take the offer”. I expected reassurance, transparency, and knowledgeable help. She was also impatient about me being busy and unable to take phone calls instead of emails. Pros: I did get a slightly lower rate with moderate ease and there is an app available for convenience. Overall though, the service I received from Hortencia left me with a negative impression of the company. Find a patient and transparent company to work with because this is your money and you want someone you can trust!
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Product: Patelco Credit Union Car Loans
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Patelco Credit Union
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My review is not related to the actual loan but the customer service. I had been trying to reach the CU by phone for about 30 min. when a message came on telling me an SMS message was going to be sent. Then I was hung up on. I am current 15 min. into another call but will probably hang up since no one cares to answer the phone!
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Product: Patelco Credit Union Car Loans
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Patelco Credit Union
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Best CU out there! I couldn't be happier. They are easy to work with and the customer service is gracious and accommodating. The website is super easy to use and navigate, which makes banking very streamlined.
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Patelco Credit Union
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I pay on time and never late. Have never had an issue with the merchant. When I connect with them they have bee professional and polite
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Product: Patelco Credit Union Car Loans
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Patelco Credit Union
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I pay on time and never late. Have never had an issue with the merchant. When I connect with them they have bee professional and polite
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Product: Patelco Credit Union Credit Cards
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Patelco Credit Union Q&A (11 questions)
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How can I get a Patelco Credit Union credit card cash advance?
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Ronnie Stevens
You can get a Patelco Credit Union credit card cash advance at any ATM displaying the MasterCard logo using your card and PIN. You could also ask for a cash advance in any bank lobby with your card and a photo ID.
But I would really advise against doing a cash advance. The cost of it outweighs any short term benefit it might bring. Patelco Credit Union's cards have a cash advance APR of 9.20% - 17.15% (V), depending on the card. What's more, they charge a 2% (min $2.5) cash advance fee and you could even be charged with ATM fees.
How can I transfer my car loan balance to the Pure Credit Card?
2
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Melissa Souza
You can transfer your car loan balance to the Pure Credit Card by requesting a balance transfer online or by calling (800) 358-8228.
Keep in mind that you cannot transfer a balance that exceeds your available credit limit.
What is the minimum payment for this credit card?
2
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Phil Paltridge
It's 2% of your balance.
Can you get approved for the Patelco Progress Student credit card with no credit?
2
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WalletHub
You can get approved for the Patelco student credit card with no credit. The Progress Student card is designed for college students with no prior credit history.
With that said, you will need to demonstrate an independent income, something that you can at least pay your minimum monthly bill.
Must the applicant be in college?
1
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Joe Francis
Yes, that's a must, unfortunately :(.
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