I have had my car financed through this company since March 2021. I must say with all seriousness this must be the WORST finance company ever! With extreme high interest rates and poor customer service. Almost every time that I go online to make a payment through their app, there is always a road block. I am asked to put in my username and password, then asked to answer a security question or receive a one-time code. Furthermore, I am still held up by being asked to select 3 other security questions and give answers. Who does this?!! This app needs to be deleted altogether and you need to hire live representatives who can take our calls during regular business hours. For the HIGH interest rates that I am being charged daily, you should be able to hire good help and improve the quality of your services. I am tired of all the hassles that I have to go through to make a payment. There is no way I would give this company access to my bank account for auto draft seeing how much headaches they are already causing me. For those that are desperate to have their car loan approved, please do NOT waste your time with this place of business. Look elsewhere for lower interest rates, and pay attention to the reviews.
Regional Acceptance Corporation
3 Star Rating
I really wish that I was able to refinance with regional but they told me that they do not do that so now I'm trying to find a better interest rate
Good company with a couple of flaws in my opinion but overall they have really worked with me during this covid time. I would definitely recommend this company they have awesome customer service agents
Gave a late notice, even though the car was paid off during a refinance. Have ALWAYS paid the note on time every month with no problems and because THEY didn’t apply the payment on time I’m suffering the bad mark on my credit now.
RAC gave me an opportunity to get this car loan when my credit score was very low. I am happy to be able to have the opportunity to increase my credit score. Regional Acceptance Corp gave me a second chance and I was able to get approved with a co-signer. Thank you Regional.
No one is willing to help with my problems with the car or my payments. There is no communication. I need to refinance my account and they are not willing to help me any. I don’t want to send it back but I’m gonna have to cause they will not help