Riverview Community Bank

While I have been generally pleased with Riverview Community Bank (two of the nonprofits I am a board member on have accounts with them), I do NOT understand why they charge $0.50 for a remote (mobile) deposit! Charging this fee during the COVID pandemic when people were supposed to avoid personal contact did not make good business sense to me. Now that gasoline prices are soaring, I am even less likely to want to drive to a branch unless absolutely necessary. If you are trying to decide on a financial institution for your checking and savings accounts, there are many very solid alternative choices that do NOT charge a remote deposit fee for you to consider.

I recently had the third of three terrible experiences with Riverview Community Bank. I waited three months for a simple credit decision that the loan officer assured me would go through only to find that it didn’t - and only after I pushed. The loan offer clearly did not understand the underwriting requirements. I will never bank there again and am working to refinance my mortgage. Their customer service is minimal and their wrong advice cost me money and set me back several thousand dollars.

I have my extra money stashed away trying to earn more money with Riverview, and I'm very happy with the service that I get. I get reports regularly about the status of my money, and whenever I have questions, they are always easy to get ahold of. The fees and percentages are fair, and I am glad they explain things so that I can understand. I don't have much experience with investments or anything, so it's nice to be able to have a bank that I can trust to handle all of that for me. I would recommend them highly if you are anywhere near the area!