Santander Bank US

SHOULD BE NEGATIVE 5 THIS IS THE WORST PLACE TO BANK..... SO MANY RULES AND FEES AND CHARGES....AND YOU NEED TO SIT WITH A BANKER FOR EVERYTHING....WASTE 2 HOURS EASY..... WAIT TIMES IN LINES CAN RUIN LUNCH HOUR........ HUGE MISTAKE.... LEAVING TODAY.....YOU PAY FOR EVERYTHING.... AND YET MAKE ZERO INTEREST

Three times in the past 2 years, I have had to call their customer service department and each time with not much success. Wait times, rude and not well-trained representatives. And, make sure you read the fine print and understand it.. Fortunate for me there is a bank on every corner. Goodbye Santander...

I had my car loan for 6 years, never one time was I late!! I assumed Santander would do their job.. and take the last payment of 20.00 out of my account.. but they didn’t. I call spend an hour of MY time on the phone, to be told I needed to pay the difference, and they would waive the 20 late charge, this was on March 1st, I paid the difference. I was told the fee would be waived, now here we are on April 1st, and I’m getting debt collection calls, and was told by the supervisor that they dinged my credit!!! This is the thanks I get for being on time every month!! I will be taking legal action!!!