Since day one i would always pay more than what my note was. 15 months i was making timely payments. Then covid-19 hit and my hours at work slowly started becoming less and less until I lost my job due to covid. Now I'm past due because I lost my job, and every dollar I earn doing side gigs is gone just like that, trying to stay on top of other bills that keep on piling up. I was always upfront with every santander representative. If i was going to be late i would pay as much as i could and ask for an extension for the following week when i got paid again, but it doesn't seem like the relationship was mutual. This is my first auto loan and it is the worst financial experience!! I am extremely upset because all the extra payments I was paying doesn't seem like it made a difference!! $420.00 x 15 on time payments my note should be right around $10,700 left. Instead I still owe $13,800 from a $17k loan. Even if I was making the minimum payment of $390/month x 15 months my note should be at $11k. Either santander need to send their accountants back to math class or they need to hire new ones, because I know for a fact, I should not be getting charged intrest for the first 15 months that I've paid extra and on time. These financial institutions try to bend you over backwards and take every hard earned dollar they can from you.
Don't finance with this company I got stuck wirh a bad loan and they also in a settlement claim now. I should have been able to get her wirh this but I was late finding out about it. They have held this on my credit report for a long time and the information is not accurate on either of my credit reports. Which it's so unfair the ti the customer and its so hard to fit the issue
ruined my credit few years ago and they are doing it again. I had full coverage and gap insurance and car was totaled and they said I STILL HAD $900SOMETHING remaining and then even though it's closed .... they after close to 4 years being it out and say I missed a payment this last month. what???? it's been closed and they made me LOSS 51 POINTS ON MY CREDIT I WORKED HARD TO GET. IM SO UPSET I CANT EVEN THINK!!!