Simmons Bank was founded in 1903 in Pine Bluff, Arkansas, with the first day's deposits of $3,338.22. Today, Simmons has approximately $21.9 billion in total assets with more than 3,000 associates. But still, they take pride in being a community bank that just happens to have the strength of one of the premier banks... show more
Simmons Bank Reviews
5
22%
4
45%
3
23%
2
6%
1
3%
3.8
1,074 reviews
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Simmons Bank
carlot5400 @carlot5400
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The people running Simmons bank in sedalia mo.are great people they really take care of there customers ,the lady running the bank does a great job, god bless them, stuart
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Product: Simmons Bank Business Services
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Simmons Bank
Gary Levinson @glevinson
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Verified Customer
Totally incompetent at every step of the way. The "redesigned" website is better than the previous - because the previous was totally useless. I can't get any useful info from the new one, and it took four days and seven phone calls to get mortgage data that every other bank has on the website. They are living in the dark ages - avoid!
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Product: Simmons Bank Mortgages
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Simmons Bank
Susan Smith @lalexan2012
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They will steal you blind. You pay the mortgage for 30 years and they keep the house. They pad the escrow so they have cushion they say they keep. Any extra you pay on your mortgage monthly goes in their pockets. These are rethuglicans through and through.
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Simmons Bank
31191avb @31191avb
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Simmons bank is an absolute joke. I’m a former Landmark bank customer. Since the switch I’ve had nothing but problems. I have a special type of account with landmark since my job helps the community. Simmons bank wants to charge me $4.95 a month because I don’t have at least $2,500 in that account at all times. When I told the teller that I didn’t want that account anymore he told me that I couldn’t switch it. Simmons sent out a booklet when they first took over the bank and that’s when I should have switched if I wanted to. IT’S MY MONEY. If I want a different account I should be able to create a different account. I’m switching banks. Simmons bank is trash.
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Product: Simmons Bank Checking
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Simmons Bank
alexisal89 @alexisal89
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I was recommended to this bank by an employee of the bank. I opened a CD, checking account and a personal loan which all went fine until my loan was due it’s first payment which was suppose to be automatically deducted for my checking account. The payment date passed and no payment was taken from my account. I called customer service to inquire about the payment low and behold they have no loan for me. Still not resolved. Scary!!
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Product: Simmons Bank Personal Loans
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Simmons Bank
Tariq Shah @tariqdshah
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Since the take over of Landmark they have failed at every hurdle. Money not being transferred but just returned, website being down, more inconvenient website. I had to call their customer service to resolve an issue. I had to wait 20 minutes to speak to someone. The girl I spoke to could not have been less concerned. I appreciated having someone who cared at Landmark. Everyone has issues, but please deal with it in a human way. Simmons Bank has failed, it is as corporate, uncaring and money grabbing as so many other companies have become: A way to make money at the direct expense of customers. I will be leaving them and joining another local bank.
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Product: Simmons Bank Checking
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Simmons Bank
cakkersgrant @cakkersgrant
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Probably the most incompetent customer service I’ve ever experienced. My mortgage was transferred from Southwest Bank and I’ve been trying to pay it off bit by bit. It takes weeks to transfer the payments (are Simmons keeping this interest free?) and when they finally arrive they are not applied to principal even though it states this on the payments. This means the bank simply keeps the money again interest free unless I call about each and every payment. When I asked if they could mail me a mortgage statement they said no and that the only document mailed is for overdue payments. What sort of bank is this ??
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Product: Simmons Bank Mortgages
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Simmons Bank
ellw @ellw
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As a former Landmark Bank user and now part of Simmons, I would have to say that I am disappointed. It has been a difficult transition with me (and many others) unable to access their accounts and bill paying not going through on time as previously promised. I loved Landmark and the verdict is now out on whether Simmons can fit the same bill.
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Product: Simmons Bank Checking
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Simmons Bank
klahmeyer @klahmeyer
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Completely incompetent customer service people. We were given totally wrong information about the terms of the credit card. We then discovered the terms were a rip-off anyway. Definitely would not recommend.
Simmons started as a low interest credit card and has kept that way. I can select a variety of warning notifications such as how close I am to the maximum.
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Product: Simmons Bank Credit Cards
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+1038 users submitted a rating without writing a full review
The starting credit limit for the Simmons Bank Visa Platinum card is $500. That's what everyone approved for the card is guaranteed to get.
If you aren't satisfied with your credit limit, you could request an increase online or by calling (800) 272-2102, after at least 6 months of account opening.
Your chances of getting a higher limit are always best if you pay your bills on time and in full, and if your credit score and income have improved since getting the card.
Simmons Bank will do a hard inquiry on your credit report for credit limit increases, which may temporarily affect your score.
The Simmons Bank Visa® card features an introductory balance transfer APR of 0% for 12 months on balance transfers completed within 60 days of account opening date. This introductory rate does, however, incur a 3% (min $10) fee for each balance transfer. After the introductory APR period is over, the variable purchase APR of 8.25% (V) will also apply to balance transfers.
You can get a Simmons Bank Visa credit limit increase by calling 1-800-272-2102 or 1-870-541-1488. Simmons Bank will also periodically review your account to see if you're eligible for it.
You have the best chances of being granted an increase if:
Your account has been open for at least 6 months
You've paid your bills on time and in full
Your credit score and income have increased since you applied
Keep in mind that a credit limit increase could result in a hard pull on your credit. This will lower your score for a short period of time.
