Stanford Federal Credit Union

Great service and prompt responses. The entire re-finance process was done online without the need of visiting any offices or required in person meetings.

Nothing against it. Not the greatest credit card, but as a student getting a non secured credit card for $500 when I applied for a secured one is definitely great. There's definitely better cards out there with better rewards but this is great to start building credit while not missing out on some of the cashback

Since join this bank, we have nothing but trouble, very unclear on the website of fund transaction history, etc... pending transaction sometimes shows up, but usually doesn't show up, and left you wonder "didn't I click the submit button?" customer services has no knowledge of anything, there is one employee named Angel never can give you any answer, every time we have to escalated to management to get a very simple thing to resolved, that of course after days and numerous phone calls. We want to help local business instead of the big bank, but this is exhausting, and doesn't work anymore.

I was approved for a personal On 1/23/19 from Stanford Credit Union. I was told what stipulations I needed to turn in before I can come down and sign loan docs. A loan officer by the name of Evelyn pulled me in a small office and was extremely rude and very discriminatory. Her tone and level of questioning was humiliating and plainly bias and discriminatory.

She then grabs her Director which I didn’t request. I tried to explain to the Director how I was treated from Evelyn which she could careless and fell upon deaf ears. I tried to explain my experience from beginning and she could careless about my experience or having my time wasted. She then to begin to make things worse. As I was trying to explain my issues with the service I received she basically called me a lair and then begin to assassinate my character.

She begin to raise her voice and tried to kick me out of the credit Union for simply voicing my displeasure with the service I received. I recorded the entire occurrence on my iPhone and will forward to the local media outlets.

This credit union is a great place if you want a checking account or if you need a loan. I never had any problems with them and the other people that I knew never said anything about having a problem. The people were always friendly and getting in and out of the credit union was never a problem either. I never liked all the waiting at my old bank. It was always a very simple process when I needed a loan. I just applied and since my credit is pretty good, I was never turned down for anything. I wish everything was that easy to apply for and get accepted.

Stanford Federal Credit Union is at a beautiful campus location. The credit union is conveniently located on University Ave. and the space inside is modern looking. The staff there was willing to give me help anytime and answered all my questions accordingly.

I really appreciate the qualities of this place. This is a credit union where I don't have to worry about getting charged by hidden fees. When contacting them, I can always get a hold of a real person on the phone without jumping through hoops.

SFCU doesn't have an extensive ATM network but the online access and internet connectivity is very convenient to me.

I have been using it for 4 years. So far, so good.