Umm, I am very confused - why have insurance? This seems very backwards to me. And their customer service was horribly unhelpful and read choppily from a script and also stated they don't guarantee or trust the work of their contractors.
It is safe to say the State Farm just lost a customer. I guess that is the difference between for-profit and not-for-profit companies.
USAA is amazing - they actually care about their customers. State Farm = The WORST...… read more