My parents had been customers of State Farm for many years, so when the time came for me to be out on my own, I purchased a policy from State Farm without getting any other quotes or anything beforehand. I figured, if State Farm was good enough for my parents, it was good enough for me. I called my parents' agent, and got my policy started. I signed up for automatic monthly withdrawals from my checking account.
One day, I get a letter from the bank through which I got my car loan. The letter stated they received notice that my policy expired, and that if I didn't provide proof of insurance, my entire loan amount would become due. In a panic, I called my agent to see what was going on. I was told that my policy was cancelled due to non-payment. I told them there was no way this was possible, since I signed up for automatic withdrawals. State Farm's response? Too bad. They weren't willing to do anything to help resolve this situation, even though they were the ones who caused it. So, at that point, I went out and got quotes from many different companies. In the end, I got a better rate with a company that actually cares about their customers, and haven't ever looked back.… show more
One day, I get a letter from the bank through which I got my car loan. The letter stated they received notice that my policy expired, and that if I didn't provide proof of insurance, my entire loan amount would become due. In a panic, I called my agent to see what was going on. I was told that my policy was cancelled due to non-payment. I told them there was no way this was possible, since I signed up for automatic withdrawals. State Farm's response? Too bad. They weren't willing to do anything to help resolve this situation, even though they were the ones who caused it. So, at that point, I went out and got quotes from many different companies. In the end, I got a better rate with a company that actually cares about their customers, and haven't ever looked back.… show more
August 9, 2012
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