

SunTrust
At SunTrust, insightful advice is the hallmark of their service commitment. To provide it, they examine every recommendation they make through the prism of how it provides direction, focus, simplicity and ultimately, confidence for you and your family. As one of the nation's largest and strongest financial services companies, They offer a full suite of products and services designed to meet the needs of their consumer, business, corporate and institutional clients. They know that financial stress is prevalent in America, across all income levels. That?s why they launched the onUp Movement ? to inspire everyone to take a step and move from financial stress to confidence. You can?t fully enjoy life if you are worried about money.?
Certain business lines serve consumer, commercial, corporate, and institutional clients nationally. As of June 30, 2020, SunTrust?had total assets of $504.3 billion and total deposits of $376.2 billion.
SunTrust Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 03/02/2021.
1,128 reviews
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Do not trust this bank. They'll make fraudulent charges in your name of companies you've never heard of and still make you pay them for it. At bad times like this, you'd think you'd want to spend it mostly on food and survival, They'll see your account and make false purchases on your own and make YOU pay for their mistake in order to make more money for them. This bank is the biggest scam and makes up misc purchases from companies you don't even know and still expect you to pay for their mistakes. I believe this bank is out to scam you and make customers pay for things that were never explained..I contacted the fraud dept and they said I made a 900$ purchase to place I've never heard of. My goal was to help people get their hard deserved money and tired of

Do NOT bank with them unless you hire an attorney first to issue relevant charges immediately when they violate the law every month your account is operable. Not anecdotal evidence either as they have a reputation for maltreatment and abuse of clients through fabrication, outright lies, and delaying access to your funds without a valid reason is legally defined as theft: not ostensible.
I will work through their illegalities again, then at the end of the 1st week of March will terminate my relationship with them.


Other account holders, beware of what you report to SunTrust, BB&T, Truist, whatever they're calling themselves now. Big Brother will shut you down. My account was closed because of a fraudulent deposit made to my account, for which I contacted them to correct. How is that Fair? I'm so done. Up to 15 days with no access to any of MY money. Get it together, SunTrust. Get. It. TOGETHER!

I paid off this loan, more than six months ago, and still shows like I have a debit active This is not true Please info to the Bureau’s of credit my real PAID OFF STATUS

SunTrust Offers
SunTrust Q&A (131 questions)
How do you redeem SunTrust rewards?

You can redeem SunTrust rewards for statement credits, deposits into a SunTrust bank account, travel purchases, gift cards, or merchandise by logging in to your SunTrust account and navigating to the rewards redemption section of their website. You can also redeem rewards through the SunTrust mobile app or by calling the Rewards Redemption Center at 800-255-7125. But if you redeem for travel over the phone, there's a $25 service fee.
SunTrust has three rewards-earning consumer credit cards, all of which accrue so-called “Cash Rewards credits” at different rates. You can start redeeming for cash back when you have the equivalent of $5 in Cash Rewards credits saved up. And if you redeem credits from any SunTrust credit card for a deposit into your SunTrust checking, savings or money market account, you'll get a “Loyalty Cash Bonus.” The bonus could be 10%, 25% or 50% of your redemption, depending on the balances in all your SunTrust deposit accounts. Higher balances mean a higher bonus.
There are differences between SunTrust's rewards cards when it comes to redemption, though. For example, the SunTrust Travel Rewards Credit Card will get you a better redemption rate on travel than the other two SunTrust credit cards. And cash redemptions into a SunTrust deposit account are always worth more than getting a normal statement credit.
As for the merchandise you can get with your credits, SunTrust has quite a few options: high-end sunglasses, Amazon gift cards and branded merchandise, event tickets, jewelry, handbags, FitBits, and more. If you don't have enough SunTrust Cash Rewards credits for an item, you can always use a combination of rewards and your credit card.
If you have any trouble redeeming your rewards, call SunTrust rewards customer service at 800-255-7125.
The information listed is accurate as of today.
How do I apply for a SunTrust credit card?

You can apply for a SunTrust credit card online, by phone (800-279-4824), or by visiting a SunTrust branch. To apply, just provide your personal information, including your name, address, Social Security number, date of birth, and other info requested. It takes about 5 minutes to fill out an application, and applicants often get an immediate decision when applying online or in person. If you don't get an instant decision, contact customer service at 800-786-8787 to check on the status of your application.
Most SunTrust credit cards require at least good credit, which is a credit score of at least 700. However, the SunTrust Secured Card is available for applicants who do not meet that criteria.
What's the SunTrust foreign transaction fee?

The SunTrust foreign transaction fee is 0% for all SunTrust credit cards except the secured credit card offer, which charges 0% on foreign transactions. The best SunTrust credit card with no foreign fees is the SunTrust Travel Rewards Credit Card because it offers 3% cash back on travel, 2% back on dining and 1% back on all other purchases.
SunTrust's Travel Rewards Card also has a bonus of $250 for spending $3,000 in the first 3 months. That's in addition to a $100 statement credit every four years to cover the application fee for either Global Entry or TSA Pre-Check. This card has an $89 annual fee, but it's waived the first year.
If you plan on traveling abroad or making online purchases from foreign merchants, it's best to use a SunTrust credit card with no foreign transaction fee. But all of SunTrust's unsecured cards require excellent credit for approval. The Secured Card is designed for people with bad credit, but it's better for rebuilding credit than making purchases outside the U.S.
What is the usual Suntrust balance transfer fee?

The usual Suntrust balance transfer fee is $10.00 or 3% of the amount of the transfer, whichever is greater. However, they do have a card that doesn't charge a balance transfer fee, and thats the SunTrust Prime Rewards Credit Card. You will need to have excellent credit to get it.
What credit bureau does SunTrust use for approval?

SunTrust will use TransUnion and/or Equifax for approval.
Once you're approved and begin using your SunTrust credit card, SunTrust will report your payment history to the three major consumer credit bureaus (TransUnion, Experian, and Equifax) on a monthly basis.
As long as you make on-time payments and proactively manage your credit card account, your credit will improve.