Suntrust was the first bank that I opened a checking account with. I was still new to the adult world and had no clue about banks. I just figured it would be easier to have a bank account with the bank that my employer uses. They provide good services and I have had problems with them so I called customer service a couple of times. They are really nice and helpful. I use their online banking and also have a savings account with them. I would recommend Suntrust to someone who is looking for a good bank. My only problem with them is the fee they have for not keeping the daily minimum in the accounts.