TDECU
Report Abuse
5 Star Rating
Verified CustomerVery nice experience great company make home purchase easy and people friendly. I would recommend for sure. Would work with them in the future
Product: TDECU Mortgages
Comment
TDECU
Texas Dow Employees Credit Union (TDECU) is a Federally Insured State Chartered Credit that is headquartered in Lake Jackson, TX. Founded in 1955, TDECU is a not-for-profit financial cooperative with more than 348,000 Members and over $4 billion in assets. TDECU currently has 39 service locations, including 35 Member Centers, and offers a complete... show more
Eligibility
Find out if you are eligible to join TDECU.
TDECU Reviews
3.6
42 reviews
What's Your Rating?
Most Recent
Most RecentMost Useful
Review sort
TDECU
Report Abuse
1 Star Rating
Verified CustomerThis credit union SUCKS, BLOWS and LESKS. I do not recommed this credit union to anyone what so ever. This credit union has so many hiden fees that are not disclosed with the customer, that why I paid the loan off completely within 3 weeks. Do your research there are much better companies and credit unions to do business with. I will never ever do business with this credit union or will I very recommed them to anyone.
Product: TDECU Car Loans
Comment
TDECU
Report Abuse
5 Star Rating
Verified CustomerThanks for having this service it is very much needed. People in the. Credit world of today can use any advice and assistance available.
Product: TDECU Car Loans
Comment
TDECU
Report Abuse
5 Star Rating
Verified CustomerI love TDECU CREDIT UNION. They helped me get started improving my credit and taught me a lot about finances. They’re always there when I have questions or concerns.
Product: TDECU Credit Cards
Comment
TDECU
Report Abuse
1 Star Rating
Verified CustomerNo help from loan company when times get tough Or if you get sick and if your car is being serviced at a
Product: TDECU Car Loans
Comment
Hello Nathan, we've had a Covid-19 related help center since April of 2020 which you can access here: https://www.tdecu.org/covid-response/. If you need further assistance you can email us at [email protected] or call us at 1-800-839-1154. Thank you for being a Member of TDECU, Your Credit Union.
Comment
TDECU
Report Abuse
5 Star Rating
Look They seem to take points off w:0 knowing what’s going on But I have paid thousands on my CC September 29 and the bank even has it iup for all of you guys & Transunion to see & 4 bills r s incorrect in there balances for 2 weeks ! What’s upHow did it go up calling tonight I’ve been I’llpaid 800 todayseot 30 cutting Bill in The account payments crossed I paid on sept 30 so it must b fixed this monthtywhat is happening I reported fraudulent activity 3 times same party 88.95 99. 95 , now again 99.95 what in blazed is happening . My utizat. Is suffering my score should b going up I have clise ti 490 unanswered dollars coming out of my checking I won’t b able to pay bills . It will b reported to Transunion next police clarity now , whatever they are , are fraudulently stealing , what is TD C Svce doing nothing help pleasrmust close fraudacrivity my bill should b paid Report made 2 weeks ago & charges continuethis company I hitting me for 99 dollars every 10 days Please please stop this
Product: TDECU Credit Cards
Comment
TDECU
Report Abuse
1 Star Rating
Absolutely terrible, customer service reps are completely inept, will pass you from dept to dept and each one more silly than the next. Just spent over an hour on the phone only for them to hang up, for a transaction I know I did not make. Fraud dept can’t even see this transaction, so they say, even though I am literally on the app and website reading the line description to them. As soon as I confirm my direct deposit has been cancelled, I cannot move fast enough to cancel my accounts. Worse even than the bank inside of Walmart.
Product: TDECU Checking
Comment
Hello, we're sorry to hear that you are having issues, please email us at [email protected] or call 1-800-839-1154 for assistance. Thank you.
Comment
TDECU
Report Abuse
1 Star Rating
Customer Service is HORRENDOUS at TDECU. I’ve been waiting since June 20 to get the title to the car I paid off. After numerous phone calls & emails to resolve the problem, it’s obvious that no one at TDECU cares enough to help. I have gotten broken promises, been lied to, put on hold for up to 25 minutes, and given the royal run around. Do yourselves a favor and do business someplace else.
Product: TDECU Car Loans
Comment
Hello,
You'll need to contact Member Care at 1-800-839-1154 to resolve this issue or email us at [email protected] Thank you.
Comment
TDECU
Report Abuse
2 Star Rating
Verified CustomerMe and my ex husband got a divorce. He has had several late payments and they aren't able to take me off the loan even though per our divorce decree my ex husband has the house.
Product: TDECU Mortgages
Comment
Hello, you'll need to contact the Mortgage Servicing department to get this resolved. You can call them at: (800) 839-1154, ext. 4617 or (979) 238-8387 or
email them at: [email protected] Thank you for being a TDECU Member.
Comment
TDECU
Report Abuse
5 Star Rating
Verified CustomerTDECU has been a wonderful company to work with for my many financial needs. I started with a checking and saving accounts. I now have my mortgage, retirement plan, and home and car insurances. They are the best!
Product: TDECU Mortgages
Comment
Review TDECU
TDECU Offers
TDECU Q&A(13 questions)
Most Popular
- Most Popular
- Most Upvotes
Questions sort
What's the starting credit limit for the TDECU Classic Mastercard?
3
UpvotesReply
Anne Murray
The TDECU Classic Mastercard's starting credit limit is $500. Credit limits can vary, though, and you may be granted a higher limit. It depends on your credit score, income, or debt-to-income ratio.
TDECU also offers automatic credit limit increases for cardholders who show responsibility and always pay their bills on time and in full. You can even try requesting an increase by calling (800) 839-1154.
View more answers
How can I do a balance transfer with the TDECU Classic Mastercard?
3
UpvotesReply
Neil Elliot
You can do a balance transfer with the TDECU Classic Mastercard online, by calling 1-866-820-3867 or by visiting your nearest TDECU Member Center.
The TDECU Classic Mastercard has an intro balance transfer APR of 0% for 12 months and a $0 balance transfer fee. In order to qualify for the introductory offer, you must request a transfer in 30 days of account opening.
Remember, that balance transfers cannot exceed your available credit, and you cannot do one between 2 TDECU accounts!
Can you get approved for the TDECU Classic Mastercard after bankruptcy?
2
UpvotesReply
Evelyn Boros
Yes, you might get approved for the TDECU Classic Mastercard® after bankruptcy. But it's best to wait at least 2 years after discharge before submitting an application. You can even call TDECU's customer service line at (800) 839-1154 to find out about your eligibility. With a few details about your bankruptcy, a representative should be able to assess your approval odds.
If you're not eligible for the TDECU Classic Mastercard® yet, you might have, better luck with a bankruptcy credit card instead. These cards have lenient requirements and offer the best approval odds.
Does TDECU Classic Mastercard report to all bureaus?
2
UpvotesReply
TDECU
Hello, yes, we report to all three credit bureaus for all our credit cards.
View more answers
What's the TDECU Classic credit score requirement?
2
UpvotesReply
Benny Joseph
The TDECU Classic was designed for people with no credit, so you should be at the very beginning of your credit journey.