What's Your Rating?
I had $500,000 dollars stolen from what was purported to be an escrow account and all the time Suntrust bank new the person who operated the escrow account was in fact operating a checking account that Suntrust allowed Derek Cole’s the owner of the account to call an escrow account !!
I contacted Suntrust bank and was basically ignored and they even moved the individual financial advisor who worked at Summerport Village in Windermere to Truist but told me he had resigned and left the company suddenly.
This bank had a duty to refund my money but instead told me to go away. DO NOT TRUST SUNTRUST OR TRUIST BANKS
WELL, don't trust them. We have checking - savings, home equity and three Credit cards. Credit card was supposed to be 0% with balance transfer. Used it to pay off some medical bills ending up costing me over 900 dollars and guess what it was not Zero interest! This despite the claim it was by the bank and their customer service. Hello Chase - you cleaned up the mess. Don't get me started on the Checking account. Interest bearing - Yep for Truist. They will take days to credit my ACH direct deposit payroll. Deposit cash - by FEDERAL law it should be available immediately. Might be posted in a day or so. Credit Union posts my ACH deposit 2-3 days earlier than Truist. Customer service- Nonexistent- Rude. I waited 5 minutes for a teller to acknowledge my presence.
When she finally did, she thought because her assets were on display, she could be rude. Buy a sweater and learn some manners. You are not all that and a bag of chips. You were rude, condescending and I hope we never cross paths again.
Home Equity went from 3.25% to over 8%. This is a combination of the fed and this sorry bank. We paid off the mortgage Nothing to hold us to them- I will move the home equity this week. No balance on any of the credit cards, I will take the small hit on my credit score to lose the relationship with this bank.
Looks like despite living in a small town and having few national choices, it is time to give another bank a Chance.
Truist - Your name sounds like Trust, but you burned ours. I feel sorry for your employees and the poor customer service training they received.
Truist Q&A(301 questions)
- Most Popular
- Most Upvotes
How do you redeem SunTrust rewards?
You can redeem SunTrust rewards for statement credits, deposits into a SunTrust bank account, travel purchases, gift cards, or merchandise by logging in to your SunTrust account and navigating to the rewards redemption section of their website. You can also redeem rewards through the SunTrust mobile app or by calling the Rewards Redemption Center at (800) 255-7125. But if you redeem for travel over the phone, there's a $25 service fee.
SunTrust has three rewards-earning consumer credit cards, all of which accrue so-called “Cash Rewards credits” at different rates. You can start redeeming for cash back when you have the equivalent of $5 in Cash Rewards credits saved up. And if you redeem credits from any SunTrust credit card for a deposit into your SunTrust checking, savings or money market account, you'll get a “Loyalty Cash Bonus.” The bonus could be 10%, 25% or 50% of your redemption, depending on the balances in all your SunTrust deposit accounts. Higher balances mean a higher bonus.
There are differences between SunTrust's rewards cards when it comes to redemption, though. For example, the SunTrust Travel Rewards Credit Card will get you a better redemption rate on travel than the other two SunTrust credit cards. And cash redemptions into a SunTrust deposit account are always worth more than getting a normal statement credit.
As for the merchandise you can get with your credits, SunTrust has quite a few options: high-end sunglasses, Amazon gift cards and branded merchandise, event tickets, jewelry, handbags, FitBits, and more. If you don't have enough SunTrust Cash Rewards credits for an item, you can always use a combination of rewards and your credit card.
If you have any trouble redeeming your rewards, call SunTrust rewards customer service at (800) 255-7125.
Are there any BB&T business rewards cards?
No, there aren't any BB&T business rewards cards available anymore. But there are alternatives for business owners looking for lucrative rewards.
For example, the Ink Cash card offers 1 - 5% cash back on purchases and an initial bonus of $750 for spending $6,000 in the first 3 months. Another good business rewards credit card is the Capital One Spark Miles for Business card. It offers an initial bonus of 50,000 miles for spending $4,500 in the first 3 months. Plus, you can earn 5 miles per $1 spent on hotels and rental cars booked through Capital One Travel, and 2 miles per $1 on all other purchases.
What rewards do BB&T credit cards offer?
The BB&T credit cards offer rewards in the form of cash back and miles, depending on the card. The earning rate varies as well. For instance, the BB&T Spectrum Cash Rewards Credit Card offers 3% cash back on gas, 2% cash back on utilities and groceries on up to $1,000 of combined monthly spend, and 1% cash back on all other purchases.
The BB&T Spectrum Travel Rewards Credit Card, on the other hand, offers 2 miles per $1 spent on air, hotel and car rentals, 1 mile per $1 spent on all other purchases.
The BB&T rewards redemption options include merchandise, gift cards, cash back, airline tickets, hotel bookings, auto rental bookings, cruises, and more.
How do I check my SunTrust credit card application status?
You can check on your SunTrust credit card application status by calling (800) 477-9702. Follow the prompts to be connected to a customer service representative who can help you with your inquiry. SunTrust will also send you a letter letting you know if you were approved or denied.
If your application is denied, there's still some hope left. Call (800) 477-9702 to ask for a reconsideration by explaining your particular situation. If that doesn't change the issuer's decision about your denial, consider becoming an authorized user on someone else's account.
How do I apply for a SunTrust credit card?
You cannot apply for a SunTrust credit card anymore as the company no longer exists. SunTrust has merged with BB&T in February 2022 under the name of Truist. You can apply for a Truist credit card online, over the phone at (844) 487-8478, or at a branch.
Here are some of the best Truist credit cards:
Ultimately, it is worth mentioning that most Truist credit cards require excellent credit, which is a credit score of 750+. However, the Truist Enjoy Cash Secured Credit Card is available for applicants who do not meet these criteria.
If you'd like to know where you stand, you can check your credit score for free, right here on WalletHub.