Tyler W. Oden

I'm retired military and had own property in 30 years! Tyler Oden of SunTrust Mortgage in Tallahassee, Florida guided me through the complicated VA process, guiding me every step of the way and patiently answering all my questions. I had been recently widowed but had just got engaged when I started the mortgage process. Tyler again explained and understood our concerns regarding our upcoming marriage and the mortgage contract. We experienced some difficulty finding the right home. We looked for months and experienced three contracts not being accepted. The fourth contract was finally accepted and we bought our dream house. Once again Tyler was patient, helpful and understanding throughout all the process.

Finally the closing date arrived; this was a Friday and we were getting married over the weekend. At the closing there was a problem with the homeowners insurance and it appeared that we might not be able to close. Tyler promptly took care of it for us and we able to close before the wedding which meant a lot to us. He has always been very professional, friendly, knowledgeable and trustworthy. I would only use Tyler or someone he recommends for all my refinancing needs.