
U.S. Bank
U.S. Bank Reviews
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$6250.00 from my business account without any prior notice by phone, email, or letter. I
called US Bank customer service on March 9th 2022 and was advised that the $6250.00 was
a reversal of a previous credit issued on my debit card. After several more phone calls I was
advised to submit documentation regarding the claim filed which I did through the local
branch on March 10, 2022. On March 14, 2022 I was advised by customer service
representative Michael that the case had been resolved and that the $6250.00 would be
back in my account within 24-48 hours. On March 16, I called once again and was advised
that the information I had been given by Michael on March 14, 2022 was not accurate and
that my case had still not been looked at but it had been escalated to a supervisor named
Eugene. I asked for Eugene information and phone number and was told that nobody has
access to the dispute personnel not even branch managers and that I would be contacted
within 24-48 hours if more information was neccessary. On March 18, 2022 I received a
phone call from dispute supervisor "Michelle". Michelle said because the documents were
not sent in within US Bank guidelines the $6250.00 would not be returned back into my
account. I asked if the money was being returned to the merchant and Michelle advised that
it was not and that US Bank would be keeping the money. Michelle was very beligerant and
her attitude was very non-chalant. Michelle said there was nothing more she would do and if
wasn't happy I should send a letter to Andy Cecere the bank President in North Dakota. I
asked Michelle to confirm the address that the document request was sent to and if the call
was being recorded. She said in fact the call was being recorded and on the recorded line
she read me back the address that DID NOT include my suite number which is why I never
received the document request. I asked her also why it was ok for her to call me and tell me
US Bank was keeping $6250.00 but they could not give me a courtesy call to let me know
that they needed additional documentation to support my case for $6250.00. In a very
beligerant manner Michelle replied that supervisors never called out for information and it
would be impossible to call given she had over 100 cases per day to look at. Michelle also
went on to say that the document letters are auto-generated and the revocation is automatic
if the deadline expires without receipt. This appears to be an effective strategy for US Bank
to steal thousands of dollars from their account holders and a criminal investigation should
be done by the FBI for wire fraud and bank fraud. I will be sending letters to the Attorney
General in Arizona, North Dakota, and MN to advise them of my situation as well I will be
copying my local Rep Congressman Schweikert and Senator Sinema.
U.S. Bank Offers
U.S. Bank Q&A(526 questions)
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How do I check my Harley-Davidson Credit Card application status?
You cannot check your Harley-Davidson Credit Card application status. You can, however, be instantly approved for it if you apply online.
If you didn't, you should receive a decision in 7-10 business days. Sometimes the issuer needs more time to verify your application, and might even call you to request additional information.
What is the average US Bank cash advance limit?
U.S. Bank credit card cash advance limits are not disclosed, as they vary widely based on each applicant's creditworthiness. Factors such as your income, debts, housing expenses, and your overall ability to make payments will be considered when determining your cash advance limit.
Here's how to check your U.S. Bank cash advance limit:
- Log in to your U.S. Bank online account.
- Select “My accounts” at the top of the page
- Select “account details.” You'll find your cash advance limit in the right column.
Alternatively, you can call the number on the back of your card and enquire about your limit for cash advances. Just keep in mind that a high amount shouldn't encourage you to perform cash advances, as they are really expensive. Each cash advance is subject to a fee of 5% (min $10). And cash advances accrue interest at a separate APR that has no grace period and applies immediately after completing your transaction.
It is also important to note that some ATMs charge their own usage fees, which can increase the cost of your transaction even further. So it's best to reserve cash advances for emergencies only.
How do I apply for the Ace Hardware Credit Card?
You can no longer apply for the Ace Hardware Credit Card.
If you're interested in applying for other hardware cards, I'd suggest the Lowe's Store Card, offering 5% cash back on all purchases and $0 annual fee.
You can apply for the Lowe's Store Card online, but you can get 20% off in case you apply in one of the Lowe's stores.
To get approved, you need to have at least a fair credit score.
Don't forget, that an application results in a hard inquiry on your credit report, which will temporarily affect your score.
How do I check my US Bank Secured credit card application status?
The easiest way you can check your U.S. Bank Secured Visa® Card application status is online, by either logging in to your U.S. Bank account, or using the US Bank app. Alternatively, you can call customer service at (800) 947-1444.
Here's how you can check your U.S. Bank Secured Visa® Card application status:
- Online: To check your U.S. Bank Secured Visa® Card application status, just log in to your online account. You can either use your online banking ID and password or your name, birthdate and Social Security number.
- US Bank app: You can also check the status of your application by using the US Bank app. It is available on both the App Store and Google Play.
- By phone: Alternately, you can check your application status over the phone, by calling customer service at (800) 947-1444 and choosing option 1.
Ultimately, it is worth noting that if you're denied, there's still hope. You can ask US Bank to reconsider your application by calling (800) 947-1444. A US Bank credit analyst will talk to you and take another look over your application materials.
How does the U.S. Bank Cash+ rental car insurance work?
The U.S. Bank Cash+ rental car insurance provides coverage in case of physical damage, vandalism or theft, up to the cash value of most vehicles.
You have to decline the rental agency's insurance to be eligible. Certain vehicles (e.g. trucks, large vans) and situations (e.g. drunk driving, injury) aren't covered.
The U.S. Bank Cash+ rental car insurance is secondary to other insurance you have. So if you have a personal auto insurance plan that covers rental cars, you need to get reimbursed through that first.
The exact terms will be mailed with your new card, or you can obtain a copy by calling 513-632-4234.