Vicki Lawson Estes

We tried to refinance our mortgage a couple of years ago. It took countless calls and lots of waiting until we finally had it ready to go. I talked with Vicki in May and we didn't finish the refinance until mid December. It should not have taken that long and it should not have taken me countless calls to get any sort of answers. The worst part is it was not like we switched mortgage companies. It was a refinance within the same company. Needless to say I will not be using her again. We will either find someone else in Wells Fargo or we will find a whole new mortgage company.
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