Volkswagen Credit

I love Volkswagen they are very good with their customers, I will definitely buy again. Very professional and I have not had any issues

Have never had any issue with Volkswagen. Great rates and excellent customer service. The website is very user friendly. Highly recommended

Longtime customer. Their customer service and product is absolutely amazing. From sales to service. Always there when I need them. Always willing to help and ensure the best experience.

constant login problems, little loan data: every time I log in to the site, I have difficulty. I save my passwords, yet this site still takes 5-6 attempts to login using the same info!

Volkswagen Credit reopen account . Not sure what since this vehicle is a lemon . Volkswagen lied and I prove it . I have documentation from the manufacturer stating this vehicle is a lemon and when I turned it in and refused to make payments I’m being penalized for driving a lemon that was not safe for me or my family . Please removed this account from my credit file as it is a lemon and Volkswagen didn’t hold up their end of the bargain . I’m filing a complaint with the news media and Attorney General

They’re 100% money and 0% customer. I always remember hearing my dad say when I was a kid that VWs were crappy cars. Well they have a much better product now. However, their lender is the WORST. You can be a long time and amazing customer and the moment your bank screws up auto payment they report you to the creditor. They say they sent mail but never got it and they say they called but could not give me a number they called from. I paid the full amount immediately but they still dint care about the customer. Ford, Land Rover and Toyota are MUCH better. Stay away from VW! My neighbors both just sold theirs and now I’ll be selling mine.

My kids will grow up knowing how crooked this company is.

Good Company with a good website, and easy to work with. I only had to call them once and the issue was fully resolved by a customer service agent.

Horrible to work with. Sometimes takes 3 weeks to process a payment and without giving any notice to when and if payments are processed.

Good experience
First time to deal with them and they were really professional and helpful
I got a good interest rate on my new car

Easy to understand payment portal. Everything is there. Terms are reasonable given rates these days. The website is well-organized.