Volkswagen Credit

I requested a payoff quote (acc #XXXXX9604) from VW Credit to purchase the vehicle I leased (VW Tiguan 2019). On October 19, 2021. VW Credit provided a payoff quote in the amount of $17,722.36, valid through October 29, 2021 Regrettably, without any explanation, a check in the amount of $17,722.36, dated January 4, 2022, was mailed back to me. On January 10, 2022, I went to Gunther VW dealer to pay off the vehicle as agreed; however, Gunther VW’s manager informed me the balance was $18,407.00. Additionally, I’m receiving statements, phone calls, and e-mails of a harassing nature from VW Credit stating there is a balance in the amount of $2,579.67 owed. I’ve hired an attorney who hasn’t had a response from VC Credit after many attempts to find a resolution. The vehicle’s tags expired on December 2021. We have a family SUV we can’t drive, and VW Credit doesn’t even care to respond. As a result, I’m having sustained economic and non-economic damages. I need a solution ASAP. #vw #volkswagen #MAG #volkswagengroup #volkswagencredit #vwtiguan #vwcreditInc #voa #VolkswagenofAmerica #bbb #VWreviews