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I tried to open a savings account to get the $600 bonus for depositing $50K. They drove me nuts asking for all kinds of documents and I am an existing (not anymore) customer. I called in to find out what was going on and was on hold for over 30 minutes and then got the rudest person. So over Citi!
I have CITI NRO account for a while. I transferred money to buy property in India in 2010. JP/JIL/JAL Builder did a fraud and did not deliver the property. So I transferred the rights to another buyer in India with the builder. Here is the nightmare started with citi bank. I want to transfer the money back to US on Nov 30th 2018. Citi asked me to provide a registry deed of the property where as the property is not even delivered by the builder (expected to be delivered in 3 months) . I have nothing to do with registry. It was a simple transfer of rights at the builder. I provided the following to prove the source of my funds to citi bank. Notarized sale agreement, Stamp duty was paid by the new buyer, NOC from builder for transfer with new assignee, my lower TDS deduction certificate from Income Tax department, 1% TDS deduction certificate from the buyer which clearly indicate in Citi account that money came from the buyer. I also provided citi bank issued FICR certificate that this money originally came from US in 2010-11. I want to transfer this money on 30th November 2018 when USD was 69.74 and now it is 72.43. And I am still waiting from citi bank. I asked Citi a written statement that the documents I provided are not sufficient to transfer the money so that I can sue them for harassment and loss on conversion rate. I wrote to citi customer service head, its being 3 business day, they did not reply to the email forget about calling. I am very disappointing with the inefficiency of staff and lack of knowledge on repatriation process. I hope this feedback will help people in my situation. Be aware that citi can hold your money for few weeks/months and you will be stuck.…read more
I have several savings accounts with Citibank. One of the nice things about Citibank is that they have no problem with the fact that I have five distinct savings accounts - each of them with a specific purpose. It really helps be to keep track of my savings for specific goals. While I've never had any problems, I did once need to contact them for further information. I went through two customer service representatives before I finally got one that was fluent in English. While I understand that corporations use outsourcing to save money, I really prefer to discuss financial details with somebody that (a) I can understand easily and (b) that I feel confident understands me.…read more
My family switched over to citibank when my father's company got acquired; I have never been happier with a savings account. All the employees at my branch are always very friendly and very helpful. The ability to use online banking has saved such a large amount of my time that I can't imagine having a savings account that doesn't have online banking! I also have a few loans through citi, and my parents mortgage is through citi, so having all our accounts with one great provider is a huge benefit for us all. They have a great interest rate and it actually inspires me to save my money, which is a great practice to have!…read more
I currently use Citi's savings account because all of my other accounts are connected to Citi. What I can say is that I've never once had a problem in my decade long relationship with CITI. No withdrawal fees and no minimum. Interest rate is decent but I give 5 stars just because it't that easy to have and maintain. I'd rather have no problems as opposed to great interest rates with loads of issues.
The interest on the saving account is barely anything. However, the amount of money you have on your saving account can be consider as minimum balance that's required by the bank to maintain. There's a combined minimum balance, but that's a different story. I have this saving account just for the fact that the bank wants me to have it, so I just open one. There's really no advantage to it.
I have used my citibank savings for 3 years now and love it. The interest rate i receive each month is wonderful plus its so easy to use. I like that i can also have alerts sent to my phone to let me know the balance. If the balance ever drops below a certain amount they let me know. I couldn't ask for a better savings account. If you want a good savings account go with this one. You won't be unhappy about it.…read more
I don’t know about you, but saving money is not always easy for me. But I really wanted to surprise my husband with a huge vacation for his 50th birthday. I knew I was going to need help saving the money so I went into our bank, Citibank. The customer service person, help me setup a perfect way to save money. I was able to put my money into a savings account that actually got interest too. I am so excited to spring the vacation on my husband because I know he deserves it.…read more
I've had a Citibank savings account for just a little while now and have to say it's been pretty simple to get acquainted with. I would have to say my favorite part of this account is the fact I can set up my external sources of income, such as Amazon Payments, to do instant transfers direction into my savings account.
The whole push Citibank has done with making their business model revolve more around online banking has really gone far in my eyes. It's ease of use, functionality and security all work well with my lifestyle.
If I did have to change one thing it would be the limit to only being able to deposit a check over a mobile phone or tablet to just your checking account. I wish it could just go into the savings account like all of my other external wire transfers.
All in all, very happy with this account!…read more
Funds from checks you deposit are usually available the next business day after the business day of deposit. Funds from direct deposits and wire transfers are available the same business day the deposit is received. Deposits of cash are generally available to you immediately.
There is no separate monthly service fee for the Citibank Savings Plus account. When a Citibank Savings Plus account is opened, it must be in a package and there is a minimum balance required to avoid the monthly service fee which is different depending on the package you have.
In the event that in a given week, for this product, there were multiple applicable rates in our database based on different criteria, the above graph reflects the lowest interest rate recorded. Before submitting an application, always verify with the issuing institution (i.e. bank, credit union, other lender) the rates, fees, and all terms and conditions accompanying the application.