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Discover mailed me an offer to open an account and receive a $300 bonus. Upon meeting all the qualification, I get a message "After careful review of your account, we do not show you are targeted for this offer"
Accounts have been close.... who would bank with a company they can not trust??
Stay away from Discover Bank. I did their $100 bonus offer 35 days ago and took screen shots to show everything went thru. 30 days later no bonus. Wrote to their customer service folks and the reply was:
“I am sorry to say, it appears your account was disqualified from the promotion. However, I have reviewed your account and I cannot find a reason for that disqualification. That being said, I have escalated this matter to our Promotion Specialists to be investigated. Our Promotion Specialists will determine what happened and either credit your account or contact you to advise you of the reason that you did not qualify for the bonus. Please note that investigations of this type are be difficult and may take up to 8 weeks to be completed.”
I did everything I was supposed to do, they can’t tell me why they think they shouldn’t have to do what they said they would do, and they will take 8 weeks to figure it out.
I have had a savings account with Discover Bank for almost three years now. I haven't had any issues, or problems with them when it comes to my account. The only issue I had was trying to set up direct deposit. I sat on the phone with them for almost two hours talking to different representatives that had no clue what was going on. It got resolved though. The customer service is great, the rates are great. Overall, it is a great bank to bank with. I would not change to another bank. I also recommend this bank to everyone I know.…read more
I have been using Discovers online savings account for several years, and I've been very happy with them. I decided to go with them when I found that their interest rates on savings accounts were 16 times more than I was getting from a local branch. Transfers in and out of the account are usually processed within a day or two. Whenever I've had questions, their online live chat support has been fast and helpful. I have been able to get my questions answered within five minutes, from a friendly and helpful representative. Overall, I don't have any complaints about using Discovers online savings account.…read more
My Discover savings account is very stable and gets me interest above the national average. I appreciate the steady growth it allows me. The 1.98% interest is somewhat low but it does add to my savings. It isn't a savings account for people without any cash on hand because it requires a 2500 initial deposit. However this wasn't a problem for me.
My experience interacting with Discover employees has been great they have helped me whenever I have had issues with my account. They have even waved a fee for me before just because I asked about it. Discover is a great company to hold a savings account with.…read more
I like this savings account. There isn't much not to like about it. I do wish rates were better but in comparison to many other savings account interest rates, this one is top notch. The process of transferring money in and out of the account is very simple and happens quickly between your bank and Discover. It is personal preference to keep all of my bank accounts at one bank just for convenience so my only complaint is that Discover doesn't offer other banking solutions like a checking account. Other online banks have offered this so I hope Discover gets into the business as well.…read more
Back when I was in high school, I choose to open my CD (the 3 year CD) through Discover Bank. I choose them because I had my credit card through them, and loved the idea of linking all my accounts effectively. Furthermore, they have a history of beating the average CD rate, and definitely were above my local bank. The only reservation I had regarded the online banking process, meaning I had no brick and mortar building to go and receive help.
Now that I have recently closed the CD for helping with current college finances, I am happy to say that the customer service was never a hindrance. In fact, I loved the fact that I never had to leave the comfort of my own home to contact customer service. You can access your account online at any-time, and their customer service is always available and ready to help. There were a few times that I was put on hold due to volume, but I never had to wait more than 5 minutes to speak to an agent.
Account set-up itself is a very quick process, and you can transfer money quickly from other bank accounts. I also must mention that I also have a savings account with them, and this is a very convenient way to have all your accounts linked (credit card, savings, and CD accounts). They have a great online interface to view all of your accounts on one page.…read more
I have a savings account with Discover which I opened three years ago. I have been happy with the account thus far, and I find it easy and worthwhile to have. While I am not earning a huge amount of interest on the account, what I am earning does add up, and I know that I don’t have to worry about having high fees on the account. I know I am also allowed a few withdrawls from the account per month, even though that is not something I choose to do because I want my savings to accumulate in the account, and this is not one I touch for everyday expenses. The customer service at Discover has been helpful to me as well.…read more
Recently I got married and my husband and I decided to keep his Discover Bank savings account and I would use it as well.The first time I needed to call and access our account I had exceptional service. I called in and had no issues it was a smooth transition becoming part of his account. I was very happy with the service. We are also happy with the interest rates. We plan on keeping this account for a very long time and I would recommend it to anyone looking for a good savings account bank.…read more
I am afraid that I cannot, in all good conscience, recommend Discover Bank for your savings account. While the interest rates are great and the fees levied are very reasonable, if anything goes wrong with your account, their customer service is close to useless in resolving ANYTHING. There was an issue with some check deposits on my account a while back that the bank claimed weren't valid, and after verifying with the people who gave them to me, I called Discover and they completely refused to hear anything about it, even after I offered to have the people issuing the checks verify with them. Go with an account that'll actually help you out.…read more
A: The first $200 of the initial deposit should have been available the next business day and the remainder is usually available within 2 business days. Since more than 4 business days have passed, you should call customer service at 800-347-7000.
A: The Discover Bank routing number is 031100649 for direct deposits and electronic transfers made by ACH. For wire transfers, the funds must be wired to Mellon Bank, routing number 043000261, Discover Account 9914394.
In the event that in a given week, for this product, there were multiple applicable rates in our database based on different criteria, the above graph reflects the lowest interest rate recorded. Before submitting an application, always verify with the issuing institution (i.e. bank, credit union, other lender) the rates, fees, and all terms and conditions accompanying the application.
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