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I am a primary customer of chase bank but I have to admit that the interest rates on saving accounts of major banks sucks. Luckily, I went into a SDCCU branch near my house one day just to check out other options to store my money. The customer service was excellent since I was greeted and directed to an available person who could help me right away. The best part about is that the interest rates for their savings accounts are much much higher than chase or any other major banks. I went ahead and signed up for an account there. The online system lets me deposit my money from my checking account with chase to my savings account without ever having to leave my home. Overall, I recommend SDCCU's savings account due to their great customer service and high interest rates.…show more
I've had an account with them for over 10 years and never had any issues. They offer a much higher interest rate than most, which is why I've stuck with them even though I don't live in San Diego anymore. I use Chase for my checking needs so that I have a local branch, but their online system is superb and very easy to use, which makes transferring money from my savings to my checking. I needed to use the customer service in order to transfer the main name on the account to my name from my mothers and the person I talked to was very knowledgeable and I was able to get my issue solved very quickly. I don't see myself closing my account anytime soon.…show more
I used to use BoA but I recently switched over to the San Diego County Credit Union and I have to admit, I could not be more pleased. The interest rate here is better on the savings account, but it's really a negligible amount. The best part is, they treat me like a customer here. Someone will ask me how my day is, how I'm doing, or just the little things that make me feel like they enjoy my presence. The workers always seem cheerful and happy to help you when you ask them to. Overall, I don't think I want to go back to a big bank anymore, and I'll be sticking with the SDCCU for a while.…show more
Trying to get your money back from a matured CD at this bank is like pulling teeth. Everyone at the bank, from the local branch to the 800 numbers, that told me what to do and how to do it didn't know what they were talking about! Even after acknowledging receipt of my notarized wiring instructions sent via overnight delivery, I was told the mail room has to sort it, along with 10,000 other pieces of mail it receives every day, then send it to the right floor and to the right person before it gets processed. Could take at least another 3-4 days. Meanwhile, of course, the bank has free access to my money without interest all that time. Think I'm going to call the banking commission.…show more
In the event that in a given week, for this product, there were multiple applicable rates in our database based on different criteria, the above graph reflects the lowest interest rate recorded. Before submitting an application, always verify with the issuing institution (i.e. bank, credit union, other lender) the rates, fees, and all terms and conditions accompanying the application.