Better World Club

No, The General does not have free roadside assistance included with its insurance policies. If you want roadside assistance from The General, you will have to purchase a roadside assistance plan as an add-on to a car insurance policy.

The General Roadside Assistance Includes:

• Towing
• Battery service
• Fuel delivery
• Lockout services
• Flat tire changes

In general, you can get roadside assistance through your insurance provider or you can buy a separate membership through an auto club. Plus, many car manufacturers offer free roadside assistance for new cars.

If you want more information on roadside assistance plans and companies, you can check out WalletHub's guide to the best roadside assistance.

Hello, 

Thanks for your question. 

Better World Club services go into effect 3 business days after you've paid.  Unfortunately, you would not be able to obtain same day services.  Please call 1.866.238.1137 Mon-Fri 830a-530p PT if you're interested in signing up over the phone.

Yes there would be an additional charge for adding up to 3 additional household members.  To add a person to the Basic Plan, the cost is $39 per person.  Each person receives a separate set of 4 calls each.

Members can be towed up to 100 miles or to the nearest qualified Service Provider that gets you back on the road & running again. Members can also be towed to their home if it's within the Premimum Membership allowance of 100 miles. Basic Memberships are limited to 5 miles.   

Better World Club Customer Service 1.866.238.1137 Mon-Friday 830a-530p PT

Premium Membership allows up to 100 miles of towing per service call or to the nearest qualified service provider that gets you back on the road, up and running. The cost is $114.95 annually for the first person.

Basic Membership allows up to 5 miles of towing per service call or to the nearest qualified service provider that gets you back on the road, up and running.  The cost is $62.95 annually for the first person.

We do not do battery replacements but we will give you a jumpstart or tow you to a service provider that can sell you a battery of your choice.

Yes, we will.  If your home address is within the 5/100 mile distance of your Basic/Premium Plan.