The story of Arvest is one of commitment started by their founders, an intense dedication to focusing on the customer above all else. This philosophy has remained the same during their growth from a small bank to a network of community banks able to provide a complete range of financial services. Staying true to... show more
Arvest Bank Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 07/03/2025.
4.0
1,661 reviews
from WalletHub and across the web
1,661 reviews from WalletHub and across the web
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Arvest Bank
2236ap @2236ap
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5 Star Rating
Hi, I'm writing a review concerning Tracy T. She has been more than helpful. I would recommend her anytime. She stayed on the phone with me past the scheduled time to make sure everything I did went through. She was very polite. Great employee, five stars.
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Product: Arvest Bank Checking
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Arvest Bank
Dillonserviss3 @Dillonserviss3
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1 Star Rating
This bank is terrible. It's very basic, and the customer service is subpar. They canceled one of my savings accounts without notifying me and left it in a state of limbo, which caused a check of mine to be deposited into the account and then become unavailable for almost a year while I ran into problem after problem trying to get the issue resolved.
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Product: Arvest Bank Savings
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Arvest Bank
newstart_ew @newstart_ew
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5 Star Rating
Shout out to Haylee at the contact center in Oklahoma for staying with me and patiently helping until I resolved each step of my reasons for calling!
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Product: Arvest Bank Checking
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Arvest Bank
ashleydramsey @ashleydramsey
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1 Star Rating
Would give a 0 if I could! I am in college and only use my Arvest account to pay my monthly student loan interest fees. My fees were supposed to be paused for a few months, so I was not putting money into my account. Even without money, Arvest was clearing a couple of months of fees from my loans. They never once emailed or called me to let me know my account was in the negative, so I could run to the bank and put more money in it. Instead, they decided to keep quiet and not inform me of anything. They decided to delete my entire account without notifying me at all, even though it was just negative about 120 dollars. If I had been informed that it was negative, I would have gladly deposited money. Arvest is a terrible bank with zero communication skills. I have never had a bank fail to notify me when I am in the negative, show me the list of charges, or completely delete my account without a word. Go to any other bank.
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Product: Arvest Bank Checking
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Arvest Bank
bzybodz @bzybodz
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2 Star Rating
I have been a longtime customer of Arvest, dating back to when the hours were 7am to 7pm. The hours were gradually reduced, first to an 8am opening and then to 9am, with closing at 5:00pm. Now, lobby hours on Saturday have been removed, and certain locations no longer offer either lobby or drive-through services on Saturday. I recently spent 30 minutes from start to finish in the drive-through line at the Oak Street location in Conway, Arkansas because someone at Arvest decided that operating the lobby and drive-through for 3 hours is more trouble than it's worth to the staff. Customer service, efficiency, and common sense seem to be a thing of the past.
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Product: Arvest Bank Checking
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Arvest Bank
dgarton0427 @dgarton0427
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1 Star Rating
Horrible. Just horrible. I froze my card because I thought I didn't recognize a transaction and I wanted to investigate. After I looked into it, I realized I did know what it was. However, when I went to log back onto the app to unfreeze my card, I got an error. So I called, and the customer service representative had to submit a ticket to get my app working. Fine, I don't need the app this minute; I just need my card to work.
She told me it actually didn't register and wasn't frozen at all. But she was wrong...now when I'm trying to make a purchase, my card IS frozen, the app ISN'T working, and I can't get hold of anyone.
If you want to bank at a place that lets you actually access your money, I wouldn't do it here. This place is awful.
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Product: Arvest Bank Checking
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Arvest Bank
djmtexas @djmtexas
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2 Star Rating
After a series of frustrating experiences with Arvest, I felt compelled to write my first-ever review of a mortgage company. I own multiple properties and have worked with various companies, but my interactions with Arvest have consistently been disappointing.
Recently, I received a letter requesting proof of insurance, even though it had already been submitted. I sent the documents again, ensuring all the necessary details were included. Less than 30 days later, they acknowledged receipt but claimed the policy was missing the "Deductible." However, the document clearly listed "Deductibles" along with the percentages and amounts (1% & $2,530). It seems whoever reviewed the document failed to properly read or understand the information provided.
While they do offer competitive interest rates, their lack of organization, poor communication, and repeated mishandling of paperwork make them a frustrating company to deal with. If you have another option with a comparable rate, I strongly recommend choosing the other lender.
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Product: Arvest Bank Mortgages
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Arvest Bank
lilboohoo2 @lilboohoo2
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1 Star Rating
My car was in an accident and was recently totaled, and when calling the customer service at Fort Smith region, I always seem to get Jennifer who acts as if I'm worthless. She behaves as if she owns the bank, and you can't get a word in edgewise because she doesn't stop talking long enough for you to speak. I called to see if the GAP insurance had paid on the account, and she asked, 'Would you like to make a payment?' No, I'd like to check on my account and see if insurance has paid and if I have a remaining balance, but I never can get that far. Geez, I'll be so glad to get this loan settled and to be done with this bank. Just to think, I considered switching to it. Ugh, so annoyed.
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Product: Arvest Bank Car Loans
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Arvest Bank
Leslie Holcomb-Parks @wlparks18
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1 Star Rating
Probably the worst experience with a bank I've ever had. I'm just so thankful I didn't plan on transferring my LLC and nonprofit business accounts until after the first of the year. That would have been an even bigger mess to deal with, especially with much higher amounts from the grant money on the nonprofit side.
We have had our other accounts for over 15 years and did an online sign-up with Arvest, which I highly recommend against doing, and got locked out of our account and card on Christmas Eve. Then we received notice of our account being closed for reasons we still do not understand, nor have they provided reasons via customer services, and neither our local branch understands nor the letter we received by mail.
However, I did go to the local branch and had to do a ChexSystem report myself, which was clear. This is despite already having gone in and provided my driver's license, and the ChexSystem was run by the local bank already, as well as on my husband, as it showed multiple times on the report (all clear, which I didn't even know was a thing).
Backstory: We made a big move to Missouri after my husband's accident and becoming an amputee, so we were looking for a local bank to do business with.
The bad thing about switching banks is all the bills we have that require our debit card and all the hard work of calling or going online to switch all our bills, all of which will have to be done again with the new credit union and bank.
So while waiting to hear anything back from what they call the "back office," our bills were incurring late fees. So we are going to another bank in Springfield, MO, as well as a Credit Union, (Multiply Credit Union), who were both very welcoming in taking our personal savings and cking accounts, my business for an LLC, as well as my Child/Human Trafficking Awareness, Nonprofit account, starting January 2, 2025. After I had explained what we had to deal with regarding Arvest Bank, I think we all agreed that Arvest has probably gotten a little too big and that customer service is no longer there.
I would never recommend anyone to Arvest Bank, especially after all the stress right at Christmas time, for reasons that even our local Arvest Bank couldn't understand and said there is no reason they could see as to why this has happened. I understand human error, but this messes with livelihoods, sadly.
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Product: Arvest Bank Checking
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Arvest Bank
mselleenchanted @mselleenchanted
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1 Star Rating
I've been a customer of Arvest Bank for over two decades, with personal accounts and a business account spanning more than ten years. I cannot wait to switch banks completely. Arvest is so outdated it's laughable. While other banks in the U.S. have embraced technology to make banking seamless and efficient, Arvest seems determined to stay stuck in the past.
The website and app are practically useless - good for little more than checking balances and transferring money. If you run into issues, such as fraudulent payments, be prepared to jump through endless hoops to get anything resolved. Arvest charges excessive fees and does the bare minimum to assist customers, even in situations where the fraudulent activity is clearly beyond their control.
Their customer service? A complete joke. Unhelpful, unresponsive, and nothing close to what you'd expect from a modern bank. Honestly, Arvest feels like a budget option in banking: chaotic and entirely dismissive of customer needs. Considering the Walton family owns Arvest, the comparison feels fitting.
If you value your time, money, and peace of mind, do yourself a favor and choose a bank that operates in the modern era.
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Product: Arvest Bank Checking
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Arvest Bank
Dionne Cosby @ddroberts717
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1 Star Rating
Arvest Bank employees are the most unprofessional people I have ever dealt with in my life. I notified them of my husband's passing a month ago. Yesterday I went in with the court documents naming myself as his estate administrator. They treated me as if they did not even know what the paperwork was. I had to come back later so they could confirm the paperwork.
How foolish... please get your affairs in order!
Then the employee proceeded to tell me that the check could not be put in my name; it had to be in his name and estate. Well, thanks for treating me as if I were just an ignorant woman!
Additionally, they lied to my late husband's daughter and gave her misleading information over the phone.
If your employees do not know the procedure for probate and dealing with the death of a customer, then maybe they should be transferring that phone call to someone who can help.
I'm so glad I don't have to deal with them anymore.
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Product: Arvest Bank Checking
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Arvest Bank
frozen_and_distant @frozen_and_distant
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1 Star Rating
The way you are holding check deposits for a ridiculous amount of time is outrageous. Improve your technology to screen out fraudulent checks and fraudsters, but don't punish customers by holding checks when they have bills to pay.
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Product: Arvest Bank Checking
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Arvest Bank
Katie O'Carney @HateArvest
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2 Star Rating
This bank apparently has no one above the branch managers who can take a complaint. There is no corporate office, no one in charge. They are declining a transfer that has been approved monthly for the last year. All of a sudden, it's not. Apparently, there is no one that I can talk with who can tell me what is going on. What kind of bank doesn't have customer service that you can speak with in the event of a bank problem?
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Product: Arvest Bank Checking
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Arvest Bank
mlayscue @mlayscue
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1 Star Rating
Worst bank I've ever dealt with. Child support enforcement owed me over $12,000 for overpayment and was holding my check until the check Arvest wrote to them to pay off my account out of my money market. Well, Arvest first gave the wrong fax number, then sent them a check written in the wrong format. Who in the world writes a check, from a bank, in the wrong format, holding up my overpayment check? They didn't have an answer.
Then they were going to close my account three times because they said I didn't sign my signature card. So three times I went to the incompetent Anderson, Missouri branch and signed it where i encountered a disrespectful young person that didn't seem to care if I closed my account. I would have terminated her on my job, and I told her that.
So then I receive a notice that they were closing my account. I said, "You don't have to close it, I will close it myself." So I did. Best move I made in banking. Every time I would go into a branch, I felt as though I was walking into an ill-managed banking facility run by youngsters. Young people are actually managing these branches and they are all irresponsible.
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Product: Arvest Bank Checking
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Arvest Bank
Ronda @last_will
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5 Star Rating
Verified Customer
Awesome customer service... banking done with you in mind. Old-fashioned values with today's technology. Made you feel important, and that just matters.
Get answers to your questions about Arvest Bank below. Editorial and user-generated content is not provided, reviewed or endorsed by any company. Please keep in mind that it is not a financial institution’s responsibility to ensure all posts and questions are answered.
The Arvest Bank Free Blue Checking Account has an ATM withdrawal limit of $1,000 per calendar day. Also, you can use your Debit Card with your PIN to make purchases or withdrawals up to $5,000.00 during each calendar day at or through participating merchants or terminals.
It's important to note that these features may change without notice. For the most up-to-date information, please refer to the Arvest Bank website.
If you're looking for a free checking account, be sure to take a look at the best options available and choose the one that best matches your needs and goals.
Arvest Bank offers several options for overdraft protection to help you manage your account and avoid fees. Here's a breakdown:
SafetyLink: This option automatically transfers funds from a linked savings or money market account to cover overdrafts. There is no transfer fee for this service.
Basic Overdraft Coverage: This covers overdrafts for checks, automatic bill payments, and other recurring debit card transactions. A $17 fee applies per overdraft, with a maximum of...
The Arvest Bank Gold Visa balance transfer limit will be a portion of your entire credit limit, but the specifics can differ from one account to another. Best way to find out is to either check your monthly statement or call the number on the back of your card and ask.
The Arvest Bank Purchasing Credit Card balance transfer fee is $0.
In addition to that, the card offers a transfer intro APR of 0% for 6 months, so you will be able to save some money with a balance transfer. Just make sure to repay your balance before the intro period ends.
The Arvest Bank Platinum fraud protection program is called IDProtect. It is an identity theft resolution and credit monitoring service that protects you and your immediate family.
If you become a victim of identity theft, their experts will provide professional fraud resolution, helping you document the damage done and file necessary paperwork. This recovery plan reduces time spent restoring your identity.
Valuable expense reimbursement is offered to help cover eligible expenses related to...
You can submit an Arvest Bank Platinum application if you are from Alabama, but it's important to know that Arvest Bank only has branches in Arkansas, Kansas, Oklahoma, and Missouri.
To cancel an Arvest Bank credit card, call customer service at 1 (800) 356-8085 or log in to the Arvest Bank website and click Contact Us. Cardholders can also cancel an account in person at an Arvest Bank branch, or by mail.
Be aware that if there's a balance remaining on the canceled account, you are still required to make at least the minimum payment every month until the balance is paid in full. In addition,...
All purchases made with your Arvest Bank Classic card will earn you points. You simply will not earn rewards on cash advances or balance transfers, or if you use a convenience check (which is considered a cash advance).
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