We at Bankrate, Inc. have over three decades' experience in financial publishing. Bankrate was born in 1976 as "Bank Rate Monitor," a print publisher for the banking industry. The "Bank Rate Monitor" newsletter we originally distributed contained much of the same rate research and information we're known for and respected for today. After two... show more
Bankrate Reviews
5
31%
4
0%
3
6%
2
6%
1
56%
2.4
16 reviews
16 reviews
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Bankrate
Brian mikulencak @bkmikulencak
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1 Star Rating
Bankrate is a scam; don't use them. They will take money from your account and ruin you. They said I qualified for a loan, I gave them my information, and a few days later, all my money was gone from my account.
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sylvia agn @sylviaahn
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1 Star Rating
Be warned! I received a call from Bankrate, and they connected me to a Capital Impact loan officer, who was sketchy, to say the least. The loan officer wanted information on my assets, income, etc., to qualify me when I didn't need that; I was simply checking on rates because I'm looking to put an offer on a house and already pre-approved. Then he started to become abrasive and rude, telling me how I had wasted his time when he could have already qualified me. He also quoted an unusually low mortgage rate, which I knew hadn't been accurate for weeks, and claimed they offered the best and lowest rates while other lenders didn't. This sounded more like a voice phishing scam to me. When they call you, just hang up; even better, don't submit a request via Bankrate. I would give no stars.
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michael cook @Mvcook5150
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1 Star Rating
Falsely rates companies' ratings higher than what's real. A good example is Progressive Insurance. It has one star on every site but Bankrate. That should tell you something in itself.
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Terence L @teelions
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1 Star Rating
I'm just looking to compare auto loan rates, so I get on Bankrate and do a search. There are several options, and each has a link that states 'See Offer.' So I click on one of them. Then, I have to provide all my personal information (including SSN) and hit submit. And do you think I am then shown the 'offers'? If you think, 'Nope! Not a chance! This was just a scheme to get your personal information,' you'd be 100% correct! What I got instead was, 'Thank you for your application! Your dedicated loan officer will verify your best offer and will reach out shortly.' Stay away from this site!
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Bankrate
Bankrate Ripoff @robzillanator
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1 Star Rating
Garbage company with garbage rates! This company doesn’t even exist. I personally tested their rates. I have a stellar credit profile and they turned me down. Proof that they do not even check your credit! I did this as a test with many other consumers to rate this company. Bankrate just sells your information to many other companies. Avoid them at all costs!
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irvingonzalez725 @irvingonzalez725
Got any tips on getting my credit like yours I got 500s I need some help thanks in advance
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Bankrate
robertseibert @robertseibert
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1 Star Rating
Bankrate is in the loan business which propels them to BS and hype the real estate market, all their articles about how wonderful the market conditions are is complete nonsense, when it's heading towards a crash, I bet Zillow owns them lol?!
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Bankrate
bbianchi @bbianchi
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1 Star Rating
They don't allow new lenders to sign up on the platform who offer even more savings to consumers. They string you along and then ghost you. Not good for consumers or businesses.
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Bankrate
cruzzjrresse @cruzzjrresse
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1 Star Rating
DO NOT GIVE ANY INFORMATION WHATSOEVER DO NOT CHECK / CALCULATE INTEREST, PAYMENT APPLY FOR THEY GIVE OUT YOUR INFO TO OTHER COMPANIES THAT WILL RUN AND RUIN YOUR CREDIT READ CAREFULLY THE SMALL PRINT YOU'RE GIVING THEM PERMISSION TO DO ANYTHING WITH YOUR INFO EXCEPT WHAT YOU THOUGHT IT WAS TO BE USED FOR DANGER DANGER DANGER
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Bankrate
rkstone @rkstone
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2 Star Rating
The reason I've only given Bankrate a 2 star is due to the fact they only rate banks on interest paid. They're not including customer satisfaction. I put funds into a bank highly rated by Bankrate due to returns on my savings. Needless to say, it was a nightmare. I couldn't get my funds out of there quick enough and the aggravation that the bank caused me was beyond words. I strongly suggest that one checks out reviews on review sites like Yelp that are placed by independent people.
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Bankrate
diegofernandez123 @diegofernandez123
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1 Star Rating
Cross your fingers for never inserting a wrong password when logging in. You may be locked forever and lose all data in your account. Customer service can’t help with that (what is a shame). Website is bugged and will never send you a reset password email. Bankrate should hire better website coders.
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Bankrate
matt z @zero100
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5 Star Rating
Amazing customer service and intelligent employees to boot! They helped me quickly and efficiently with no problems. I felt like they treated me like a long time customer even though I was new. I would choose Bankrate every time!
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David Larsen @LoanSharky
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5 Star Rating
For my purposes this is the best site. I occasionally check in on my credit score as I'm likely purchasing a house in the next 6 months. The credit score (free) pops up upon login for their free account. They also have excellent articles and general info pertaining to specific types of loans and obviously credit in general. Having used sesame and karma as well, this is my favorite.
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Bankrate
nathan mormann @nathan.mormann
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3 Star Rating
Bankrate provides a credit membership service that includes all the basics of a credit site for free, and even includes a number of pretty detailed debt paydown calculators. Upgraded memerships are available that include enhanced monitoring and a full credit report. Bankrate's focus as a site is not necessarily on user credit monitoring, but its offering is very strong, particularly for anyone interested in consolidating, refinancing, or paying down debt in the near term, given its unique resources.
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Bankrate
Ian Goodwin @ipg123
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5 Star Rating
Bankrate has been absolutely wonderful. I recently purchased a car, and checked my credit score using their services. Not only that, but I was also able to utilize several other functions that Bankrate offers to get an idea of a good interest rate for my car loan. I highly recommend using bankrate to determine your credit score. It ended up saving me a lot of money!
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