Concord Auto Protect

2,106 Reviews

The professionals at Concord Auto Protect know what your cars mean to you. That's why throughout the years they have been able to provide excellent customer service to both mechanics and drivers nation wide. Their ASE certified MASTER technicians are always on hand to assist and process claims in the most efficient and rapid... show more

Concord Auto Protect Reviews

The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 01/04/2026.

1.8

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WalletHub
May 31, 2021 • @WalletHub

editor's review

Concord Auto Protect Review

Concord Auto Protect is an average extended warranty company, based on coverage options, customer reviews, and ratings from the Better Business Bureau (BBB). The company has a B rating from the BBB as well as a high rating from TrustPilot. Additionally, Concord Auto Protect has an average user rating of 4.8 out of 5 on WalletHub.

Concord Auto Protect offers vehicle service contracts, also known as extended warranties. These plans are meant to cover expensive car repairs arising from mechanical problems. Concord Auto Protect does not disclose the average price of its plans, though.

Concord Auto Protect Reviews & Ratings

Reviews on WalletHub: 4.8 out of 5
BBB: B
TrustPilot rating: 4.7 out of 5

Concord Auto Protect Plans

Concord Auto Protect offers three plans, with various coverage levels and eligibility requirements. The company’s most affordable plan is called the Powertrain plan. This plan offers slightly more coverage than the average competitor, since it covers the car’s electrical and cooling systems, as well as the brakes.

The Powertrain Plan Covers:

Engine
Transmission
Drive axle
Electrical
Cooling
Brakes
Trip interruption coverage
Rental car coverage
24-Hour roadside assistance

Plan	Coverage
Powertrain	Engine, transmission, drive axle, electrical, cooling, brakes, and roadside assistance
Premium	Engine, transmission, drive axle, electrical, cooling, brakes, AWD/4x4, steering, and roadside assistance
Advanced	Engine, transmission, drive axle, electrical, cooling, brakes, AWD/4x4, steering, heating, AC, fuel system, anti-lock brakes (ABS), Hi tech electronics, turbo/supercharger, rear and front suspension, and roadside assistance

Keep in mind that individual plans may vary depending on the vehicle and state. Additionally, Concord Auto Protect does not disclose exact eligibility requirements, since eligibility is vehicle-dependent. Potential customers can get a quote by calling (888) 399-2811 to see if they qualify.

Bottom Line: Is Concord Auto Protect a Good Company?

Concord Auto Protect is an average company, given its middle-of-the-road customer service record and its three different plans. Concord offers Powertrain, Premium, and Advanced plans, which cover parts and systems like the engine, transmission, drive axle, and brakes. However, it’s worth noting that vehicle service plans often cost more in the long run than they cover in repairs.

If you are concerned about your vehicle’s reliability and want the additional peace of mind, the expense of a vehicle service contract from Concord Auto Protect could be worth it, but it depends on your individual circumstances. On the other hand, one alternative to purchasing a vehicle service contract is buying mechanical breakdown insurance from a car insurance company.

Comment

Jeff Smithern
September 30, 2021 • @jeff4821

They will leave you stranded and don't care if you get injured, wanted me to leave my car in the middle of the road, won't respond and they sell your warranty to a 3rd party

Comment

William Smith
September 18, 2021 • @wks0716

I reviewed this company before I actually used it 9 months later. They wouldn't cover an electrical issue and did not fulfill their agreement. I cancelled my coverage and would not recommend it for anyone for anything. However, if you're considering them be sure to comparison shop . I didn't and if I had, Concord would not have been a selection I would've made. One word I would use to describe this company is DISAPPOINTMENT!

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Review Concord Auto Protect

Concord Auto Protect Q&A(2 questions)

Get answers to your questions about Concord Auto Protect below. Editorial and user-generated content is not provided, reviewed or endorsed by any company. Please keep in mind that it is not a financial institution’s responsibility to ensure all posts and questions are answered.

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How much does Concord Auto Protect cost?

WalletHub

Concord Auto Protect plan costs around $1,800 to $4,000, according to third-party sources, though prices vary by state, driver, specific vehicle, and plan. Concord Auto Protect sells three different vehicle service plans, which offer benefits such as flexible payment plans, 24/7 roadside assistance, and rental car coverage.

Key Things to Know About Concord Auto Protect Plans

There are three different plans available, which include premium, advanced, powertrain. The various plans give drivers options in terms of coverage and cost.
To qualify for a Concord Auto Protect plan, cars must fulfill certain eligibility requirements, though the company does not disclose the exact requirements.
Concord Auto Protect plans cover your vehicle's engine, transmission, drive axle, electrical, cooling, brakes, and most other major component systems.

Specific details may vary based on which Concord Auto Protect plan you purchase, but this list is a good example of Concord Auto Protect coverage.

Factors That Affect Concord Auto Protect Prices

Vehicle Age

Old cars tend to have more wear and tear, which increases the chances of a mechanical breakdown. That's why Concord Auto Protect may charge more for older cars.

Vehicle Make and Model

Cars may have different service needs based on their make and model. Concord Auto Protect may charge more for cars that are known to have high repair costs or vehicles that tend to have reliability issues.

Vehicle Mileage

A high-mileage car is more likely to have mechanical problems and will be more costly to cover.

Deductible

If you choose a lower deductible, your plan with Concord Auto Protect will likely cost more.

Company Plan

You will pay more for more coverage. For example, premium offers more coverage than powertrain, and thus costs more.

It's also worth noting that mechanical breakdown insurance from a car insurance company is often a cheaper alternative to a third-party vehicle service plan or extended warranty. For more information, check out WalletHub's guides to mechanical breakdown insurance and extended warranties.

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Concord Auto Protect Contact

[email protected]

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888-399-2811

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