ERC is an international BPO and a full service, end-to-end provider for every aspect of the customer lifecycle. Across six locations, we are one powerful team, dedicated to deliver the best customer experience and results possible on behalf of our clients. It’s not a mission statement. It’s an unwavering commitment from each one of... show more
ERC Reviews
5
28%
4
6%
3
5%
2
4%
1
57%
2.4
561 reviews
561 reviews
What's Your Rating?
Most Recent
Most RecentMost Useful
Review sort
ERC
connor a @connoratwood
Report Abuse
1 Star Rating
I am still being punished for a debt that dates from around 10 years ago. They keep taking it off and putting it back on to make it appear as a new debt. However, it is from 2015. It was a falsified debt to begin with. AT&T knew this because they called me at my number to discuss the debt on my "other account," when I clearly had a stable account with them for my entire life. However, "Enhanced Recovery Solutions" has been nothing but aggressive in dealing with this debt I should have never owed to begin with. I will never give them a penny no matter how long they artificially maintain the debt on my credit report. They just don't deserve a single cent.
show more
show less
Comment
0
0
ERC
Romona @ramonab71
Report Abuse
1 Star Rating
Verified Customer
I don’t even know what this company wants never been contacted by ERC . Not sure what they want just send me straight to collections
show more
show less
Comment
0
0
ERC
Jack @jtsullivan77
Report Abuse
5 Star Rating
Verified Customer
Competent honest flexible understanding easy to reach customer service nice employees worked with me with my best interest in mind
show more
show less
Comment
0
0
ERC
gamblerz1972 @gamblerz1972
Report Abuse
1 Star Rating
Verified Customer
They are rude and inconsiderate of clients and their situations. They need to have more professional people to deal with their accounts.
show more
show less
Comment
0
0
ERC
samantha thompson @samanthat_10
Report Abuse
1 Star Rating
Verified Customer
Harassment everyday I've asked them to stop calling me and they hang up and call from a different number acting like I never asked them to stop
show more
show less
Comment
0
0
ERC
Ed @ewill6464
Report Abuse
1 Star Rating
Verified Customer
No contact has ever been made by this collection agency. How they continue to be on my credit report Amazes me. Now I'd like to have this taken care of.
show more
show less
Comment
0
0
ERC
Scott @scottd_125
Report Abuse
5 Star Rating
Verified Customer
This is perfect and will help me work it out perfectly, it is a fair deal and I'm willing to try to settle this account with this deal
show more
show less
Comment
0
0
ERC
Wendy @wenalexa
Report Abuse
1 Star Rating
Verified Customer
I don’t owe this company, and my account is current with Comcast. I explained that to them and they were unwilling to investigate my claim.
show more
show less
Comment
0
0
ERC
pbaby1979n3 @pbaby1979n3
Report Abuse
5 Star Rating
Verified Customer
I'm very pleased with getting my credit back on track. I wish I known about this earlier. I appreciate the help and will continue to use wallet hub. Thank you!!!!
show more
show less
Comment
0
0
ERC
Quinn @quinn_moeller_1976
Report Abuse
1 Star Rating
Verified Customer
AT&T refused to work with me due to their mistake on canceling services and they sent me to ERC over 6 years ago and still harassing me.
show more
show less
Comment
0
0
ERC
Clarence @cw_sacares
Report Abuse
5 Star Rating
Verified Customer
This account belonged to my mother. This is an Ambulance Service which brings patients home from the hospital. Due to her inability to speak when released, they asked me my name and what address did I want her delivered to. She has since passed (May 20, 2020). I called them to explain that she had passed and it wasn't my bill. They asked me to write them a letter explaining. I asked for their email account, and was told that I had to send a letter by mail. I was outdone! This is 2023...everyone in business has an email account.
Also, I give Wallet Hub ***** 5 stars because this is good to know, and very user friendly.
show more
show less
Comment
0
0
ERC
Carmen @carrowe2003
Report Abuse
5 Star Rating
Verified Customer
Your a very big help. Thank you so much. You jeep me posted on what needs to be done to fix my credit.keep up the helping hand. Great job
show more
show less
Comment
0
0
ERC
Jennifer @Amydoe34
Report Abuse
1 Star Rating
Verified Customer
I never gave this company permission to access my medical records it's. Violating my Hipaa rights I have written a letter like I was asked
show more
show less
Comment
0
0
ERC
Brion @brionh_1
Report Abuse
1 Star Rating
Verified Customer
Do not owe this amount - disputed on several occasions AT&T has no record of the account and could not locate an account in question
show more
show less
Comment
0
0
ERC
danettev96 @danettev96
Report Abuse
4 Star Rating
Verified Customer
Thank you for the help of trying to get my credit back up where it should be. I have been working hard to get it improved Thank you again
show more
show less
Comment
0
0
Review ERC
ERC Q&A(8 questions)
Get answers to your questions about ERC below. Editorial and user-generated content is not provided, reviewed or endorsed by any company. Please keep in mind that it is not a financial institution’s responsibility to ensure all posts and questions are answered.
Ad Disclosure: Certain offers,
companies or professionals (collectively “listings”) that appear on this site, originate from paying advertisers.
For full transparency, here is a list of our current advertisers.
Advertisers compensate WalletHub when you click on a link, or your application is approved, or your account is opened. Advertising impacts how and where listings appear on this site (including, for
example, the order in which they appear and their prevalence). At WalletHub we try to present a wide array
of offers, companies and professionals, but our listings do not represent all financial services companies
or products.
Advertising enables WalletHub to provide you proprietary tools, services, and content at no charge. Advertising does
not impact WalletHub's editorial content including our best picks, reviews, ratings and opinions. Those are completely
independent and not provided, commissioned, or endorsed by any issuer, as our editors follow a strict
editorial policy.
WalletHub is not a financial advisor. Our goal is to provide you with top-notch
content, data, and tools. You are responsible for deciding what financial products and providers are best
for your needs.
We work hard to show you up-to-date product terms, however, this information does
not originate from us and thus, we do not guarantee its accuracy.
Actual terms may vary. Before submitting an application, always verify all terms and conditions with the offering
institution. Please let us
know if you notice any differences.
Your web browser (Internet Explorer) is out of date and no longer supported.
Please download one of these up-to-date, free and excellent browsers:
