Southwest Credit is a leading national provider of accounts receivable management and consumer service solutions. We have more than 40 years of experience connecting with consumers to resolve delinquent debts. Our customer-service oriented approach enables us to deliver solutions to consumers, while helping them maintain a positive relationship with the service provider. We handle... show more
Southwest Credit Reviews
5
22%
4
6%
3
5%
2
5%
1
63%
2.2
218 reviews
218 reviews
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Southwest Credit
Robert K @rsk6982
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1 Star Rating
Verified Customer
I called this collection agency, and they told me it was from 2016 and was from T-Mobile. Well, I've had Verizon for 10 years. And I've never even had the desire to live in Houston. It's not my account. So remove it, or I'll file a small claims lawsuit. Your choice.
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Southwest Credit
Lisa Swann @lswann67
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1 Star Rating
Verified Customer
This company keeps harassing me for something I do not have. I turned in the equipment years ago. They bought it from another company and it just keeps changing hands. All they've done is stress me out. I'm trying to get money from me for something I do not possess.
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Southwest Credit
Patricia C @shortstoppa411
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1 Star Rating
Verified Customer
They should not put this on my credit; they aged the debt and didn't contact me or get permission to report the error on my credit report.
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Southwest Credit
william webber @wbill7579
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4 Star Rating
Verified Customer
Sorry, my dad passed away and I just gave up. You guys really worked with me and gave me more than enough chances, so please accept my apology. Thank you.
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Southwest Credit
Kimberly Hoffman @kimghoffman68
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1 Star Rating
Verified Customer
I never received any collection letters or calls. I moved and thought my bill was paid in full. I returned the equipment, which they sent the box to my new address, so they absolutely had the new address. Two years later, I get an alert that a collection was reported on my credit. I called Xfinity immediately, explained, and paid in full. The collection department tells me not to worry, it won't be on my reports after paying it in full. However, the next day it was reported to all three major credit reporting agencies. And it showed as unsettled, still owing a bill. I have my receipt! One credit agency deleted it immediately; I am waiting on the others. If not, I guess the CFPB will be hearing about how this company is misrepresenting people.
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Southwest Credit
Joseph S Miller @dramazee
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1 Star Rating
Verified Customer
I'm telling them I don't live out of state and it must be fraud, and the representative was very rude and not helpful. I had to contact the creditor. I didn't know there was a class action. Now I will get a lawyer involved.
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Southwest Credit
Dana @danad_42
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1 Star Rating
Verified Customer
This company is expecting me to pay Comcast for something I've never had. I've been a customer of DirecTV for years and have never liked Comcast/Xfinity because they want you to subscribe to numerous channels, which will result in paying more than what the cable service is worth.
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Southwest Credit
atwoodalexis93 @atwoodalexis93
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1 Star Rating
Verified Customer
If I could give no stars, then that would be my rating. They are charging me for not renewing insurance with them and choosing a cheaper company instead when it was time to renew my membership. This is false advertising and false accusations of owing money.
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Southwest Credit
donaldgrouns @donaldgrouns
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1 Star Rating
Verified Customer
This company refuses to acknowledge that this account is disputed and that the communications company violated consumer rights as well. I was not even living in the location when the charges were incurred.
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Southwest Credit
Keith @keithp_88
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1 Star Rating
Verified Customer
Believe this in error, have had no communications of any kimd. Desired this removwd from my report as soon as possible. Issie a letter of deletion
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Southwest Credit
colemantroy77_tc @colemantroy77_tc
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1 Star Rating
Verified Customer
This Comcast/Xfinity account isn't mine and I have told them that it isn't mine,my son has the same name as me and they know this but still haven't taken it off of my credit report.
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Southwest Credit
Karla @k73952449
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5 Star Rating
Verified Customer
Very good to settle your payment need to talk to them about settling your account they are very helpful if you need to talk to too
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Southwest Credit
Robert @skirk6982
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1 Star Rating
Verified Customer
This company says that I owe this amount of money for having a T-Mobile account which I have had Verizon for the past 12 years……….
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Southwest Credit
Kenneth @irshkilt
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1 Star Rating
Verified Customer
I returned the item 3 years ago they are collecting for tmobile tmobile promised to release me from all charges for last 3 years and they keep it on my credit to see if I'll give in an pay it well court order says I don't have to pay anything and it's to be Remo Ed from my credit yet they still proceed to put it on credit report and refuse to take it off when I dispute it they tell me I can't that I'm just wrong so wallet hub and all don't do their job correctly and I'll be seeing all again including wallet hub for their inconvenience, by the way wallet hub allows this to stay on my credit report illegally and wont even help me with this so a lawyer I hope will get them thieves what they deserve
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Southwest Credit
catawaltenterprises @catawaltenterprises
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1 Star Rating
Verified Customer
This account was paid in full and closed. I have provided receipts on countless occasions. This is being reported inaccurately. Please remove it immediately.
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