Tompkins Community Bank

The worst bank. The people who work there are rude and did illegal activities and didnt let me get cash that was mine. Then shut down my account

ompkins Trust Company is so incompetent! They don't know how to do the basic thins they need to do! Every time I go in for something, they have to call someone else and are never able to resolve what I came in for. Especially at East Hill branch...

Their mortgage people are also no longer any good. They don't do what they need to or offer you the things they should. Check out CFCU! They do no closing cost loans, first time home-buyer loans with only $500 down total, and have great loan officers! Missy Park is amazing at CFCU

My experience with Tompkins Trust has been excellent. They have great customer service which is always just a phone call away and the staff are friendly and helpful. The small community atmosphere is great and as an Ithaca College student it's awesome that there are ATMs available everywhere. I'm very glad to have an account with Tompkins. Setting up my account was quick and easy and though the page lists the bank as not having online banking they do and it's convenient and easy to use. I don't have a single regret about using this bank and I recommend it to anyone in the area.