Jovia Financial Credit Union Car Loans

The worst, Jovia doesn't care about customers. After claiming the gap insurance for my car, it took three months, which destroyed my credit score, dropping it to 580 from 810. Three weeks after the claim, they told me not to worry, saying it would balance out by the end of the month, but that never happened. There was no communication at all.

Beware: $3,500 Penalty Added to Auto Loan

Jovia Financial added a $3,500 penalty to my auto loan due to a lapse in insurance coverage for three months.

I have an auto loan with Jovia and have been making payments on time every month. My auto insurance carrier, State Auto, was acquired by Liberty Mutual, and there was an error when they migrated my policy, causing the policy to lapse for three months. After discovering this, I obtained a new policy. However, Jovia added a penalty of $3,500 to the balance of my auto loan and increased my monthly payments. I was not aware of this until I received a call from Jovia's collections, and my credit report showed a late payment for being 30 days past due, despite my on-time payments according to the loan agreement.

The monthly auto insurance payment for both of my cars is a total of $300, while the penalty Jovia is charging for insurance coverage on just one car is $3,500 for three months, which equates to $1,167 per month for insurance on a single vehicle.

I have been in touch with Jovia trying to resolve this issue, but, at this point, they have stated they will do nothing to assist me. As a result of the negative report, my credit rating has dropped significantly.

This Credit Union is Amazing, My Own Credit Union, wouldn't give me rates this low and I've been a member for over 10 years! I made a 50.00 deposit, they gave me cash back for making a direct deposit from my current CU and an AWESOME rate on NY used car loan. Run and Join Jovia!

The process of approval was quick and easy. Everything can be done online, payments, check balances, pay off etc. I would highly recommend them for your vehicle fund needs ??

I am not going to say I have had the best or worst experience with NEFCU, I just was not at all impressed. In October 2014, I went into NEFCU to secure a car loan for a car that I was purchasing out of state. I had called before I had arrived and the person on the phone was very helpful; however, when I arrived the game changed entirely. The banker I met with was truly unhelpful. He did not want to answer any of the questions I had, he wanted me to open up an additional savings account (I already had a checking account with them) before he would even start the car loan paperwork. He also wanted me to bring in my previous year's tax returns as well as letters of reference for the car loan. There was not a single part of the process that made sense or seemed legit. When I inquired as to the interest rate on the loan I was applying for he told me anywhere between 0.9% and 24.99%. THATS A HUGE RANGE. Furthermore, he told me the loan would take 7-14 days to secure and another 7-14 days to get the paperwork done. I needed the loan within the week as I was flying out of state to purchase the car. Needless to say, I did not use NEFCU for my car loan.

NEFCU is awesome. They are very prompt and professional. I have always been able to count on them to process any thing I have needed quickly and correctly. Their rates are excellent and as a college student on Long Island having access to ATMs free of charge is a huge bonus! Having a no fee account is a huge help as I put the money I save on fees aside in a savings account with excellent interest rates. I feel more secure with my money in NEFCU than I would if it was in a major bank. I do not have to worry about my money because I know NEFCU has my back! They even gave me a frisbee, a water bottle and a lot of other swag just for showing interest in them! So i signed up right away!

First of all I would like to say I absolutely love Nassau Educators Federal Credit Union. They are one of the best credit unions on Long Island in my honest opinion. They tellers are always nice and resolve any issue I may have. A neat little feature they have there is the coin exchanger. They take absolutely no money from you when you exchange your coins if you have an account there unlike many other banks that do. They also have some of the best rates on loans whether you are taking out a car loan or loan for something else they will help you with every process along the way. They also have many children accounts as well. If you are looking for one of the best credit unions on Long Island this is the place to be.

Nassau Educator's is one of the best credit unions on Long Island. With their great customer service I've been able to learn more about the services they offer. They offer great rates on mortgages as well as personal loans and if you are a budding small business they also offer great rates for you too. Interest gained from savings and checking accounts are some of the best around. I once traveled abroad in South Korea to study for the semester and they were so understanding and professional when I needed help transferring my funds. All in all, I would say that Nassau Educator's Federal Credit Union is one of the best institutions that I have kept my money in.