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Avoid this incompetent bank. Phone rep set up double payments. Corrected and deleted both. Closed account and payments continue
Product: Velocity Credit Union Car Loans
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No Car Loans available from Velocity Credit Union
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Velocity Credit Union Car Loans Reviews
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Verified CustomerPay options aren’t the best and you can never get a straight answer. When I first bought the car I had a loan for 6 years now 4 years in I won’t be done paying on it before the end of the loan.
Product: Velocity Credit Union Car Loans
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Verified CustomerNothing changed from the new system it’s still a
difficult & different kind of credit union...good luck I have a loan here unfortunately and wish I didn’t...
difficult & different kind of credit union...good luck I have a loan here unfortunately and wish I didn’t...
Product: Velocity Credit Union Car Loans
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1 Star Rating
Verified CustomerThe worst customer service I have ever experienced in any financial institution I have dealt with in my life. It's impossible to deal with anyone that works in credit union. When you call you are connected to a call center with some poorly trained personnel. It is impossible to get connected to anyone inside the bank. I have been three days trying to get a written payoff on my car loan. I will close my accounts
Product: Velocity Credit Union Car Loans
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Verified CustomerDAVID ANCIRA!! This was by far the worst experience I've ever had with the banker and or a bank David was incredibly unprofessional and inappropriate. He left rude messages and emails ,he basically threatened me that if I do not come to the bank at a certain time that there would be "problems" for me that I would have to deal with - I'm very disappointed and will never ever use velocity credit union again.
Product: Velocity Credit Union Car Loans
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