Wells Fargo Car Loans

I have had several issues with Wells Fargo over the years and I try to avoid doing business with them because their customer service is horrible. Wells Fargo decided to merge the online bank accounts profile with the auto loan profile recently. Since then I have not been able to access my auto loan information. I have been to a branch, I have talked to customer service over the phone several times and they keep telling me they are sorry and that they try to resolve within the next 24 hours but nothing has been done. I have been dealing with this for a few weeks now and have spent countless hours on the phone.

They are not helpful an would rather use information to mislead consumer rather than do what they should. I would never use them for anything again.

They would not let me pay the loan down quicker without writing a request letter each time I chose to pay more! I find this plumb annoying!

They have been destroying my credit, when no other banks act that way. II went to their website and found a link on preventing fraud, but the problem would most easily be solved if Wells Fargo never gets there hands on anyone elses' information again. If they aren't already going out of business, then they should be soon!

I have banked for over 10 years and have cash in the bank well is excess of the loan amount I sought. I even asked to borrow against a secured CD. Loan officers could not quote any rates but could only take a paper application. The bank branch (at least this one) is obsolete. No authority. No helpfulness.

After needing a quick $2000 loan from my bank I was sick by the advertised APR so they told me about this bank called Wells Fargo and I went to them. After meeting with a young and very eager Associate I was leaving 3 hours later with a car loan for a wonderful New Cobalt.(mind you this was a couple years ago) Well after getting an amazing deal for the below average credit I had at the time, I was able to get a good fee and got the car a couple days later. After a couple months I wanted to change vehicles since it was no longer meeting my needs. The new associate I talked to was even newer and less experienced, he told me they couldn't do that then after talking to someone who has been there, they said bring everything in and they would see what they could do. Well after 3 more hours I was told I was stuck with it and there was nothing that they could do to get me out of this contract but they could make a new contract for another vehicle, even though I couldn't afford it and they saw this on paper. They approved me for it and I ended up defaulting in 3 months because everything was going to a $350 car payment and a $400 SUV payment and all the other rent and utilities I pay, I wanted to get out of it and they were talking about extending my loan so it would take longer to pay at a lower rate and they would make more. I was definitely not better off after this learning experience.

I had been with Wells Fargo since college but left because they got bought out. I went back to learn about my options for when I purchased a car and they were actually happy to see me. I thought they were going to try to sell me products I don’t need me or be upset that I left, but instead they tried to win my business back. And they got it. Their rates were by far the best and their customer service was excellent. I had a problem with a late payment once and they were actually very cool about it. It’s definitely worth looking into additional loans and business.

I went through Wells Fargo when I was trying to get a car loan. They were very helpful and because I was in a rush to get a new car, they made the process quick, easy, and painless. All the paperwork was filed, processed and approved in about an hour and I was able to pick up my new car a few days later. The representatives were all very nice when I had any questions about interest rates and payoff amounts. It’s also very easy to make payments and check information about your loan right on their website. It was a wonderful experience and I would go through them again and I would also definitely recommend their services to my friends and family.

I've had my auto loan with Wells Fargo for the past 2 years. It was a three year loan so I'll soon have it paid off. For the most part the employees there were very helpful in getting me through the sometimes confusing process of getting a loan. Greg, a manager at my branch, was especially helpful and very understanding. Even when I was once late on a payment because of my own oversight, they worked with me. I was a little reluctant having my loan through a large bank. But, it turns out that my concerns were totally unfounded.

I recently got a car loan through Wells Fargo, and the process was for the most part painless and simple. The customer service was excellent, as they handled all of my questions and concerns immediately. The entire process was very quick, and I really appreciated that. Most of the other banks that I tried to get a loan through weren't too excited to give me only a 2 year loan, but Wells Fargo made the process very easy. My only complaint would be that my interest rate is a tad higher than what I expected, especially since my credit is so good. But considering it is only a 2 year loan, the interest won't be too bad. I appreciate the way Wells Fargo handled the process and how their staff has treated me during this time.