This card has been scored using WalletHub’s proprietary credit card rating system. We evaluated this card for various cardholder needs and picked the rating for the need with the highest score, which is "Finance New Purchases." A score of 5 is the best a card can receive, and the rating for the card may vary on different pages where it is compared to other cards for different needs.
Market Comparison
3.4
fees: 4.7
rewards: 0.0
cost: 3.1
APR: 3.7
Purchase Intro APR→0% for 12 months
Transfer Intro APR→0% for 12 months|Transfer Fee:3% (max $150)
This card has been scored using WalletHub’s proprietary credit card rating system. We evaluated this card for various cardholder needs and picked the rating for the need with the highest score, which is "Finance New Purchases." A score of 5 is the best a card can receive, and the rating for the card may vary on different pages where it is compared to other cards for different needs.
Market Comparison
3.6
fees: 4.7
rewards: 3.3
cost: 3.3
APR: 3.7
Purchase Intro APR→0% for 12 months
Transfer Intro APR→0% for 12 months|Transfer Fee:3% (max $150)
Let me first state that I have been a member for over 50 years. I have had my final argument and disappointment with DCCU. They are never wrong and never apologize for the many mistakes they have made. This one was for charges placed on my Mastercard that I have not used in over 2 years. I had called them twice to inform them I didn't make these charges. I was told that the charges would be removed, but today I received a delinquent letter stating that I have a past due bill. DCCU is not a local members' bank any longer; they have grown too big and don't really care. I will be closing my account.
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Product: DuPont Community Credit Union Credit Cards
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DuPont Community Credit Union @MyDCCU
We’re sorry to hear this. We would like the opportunity to look into this matter directly. Please send us an email to [email protected] with your full name along with the best way to reach you, and a member of our leadership team will contact you directly. Thank you for taking the time to provide your feedback.
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carryoncrowmail @carryoncrowmail
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1 Star Rating
I have banked with this place since 2018. I am nothing but disappointed; despite being a "credit union", any monetary issue I have had was handled exactly the same as some uncaring corporate bank account. I applied for a credit card just last month, due to unexpected medical expenses, and was strung along for over a month more before being told I simply couldn't be helped because of my employment hours. Keep in mind that my full-time, direct-deposit job has been registered with DCCU since I started it in July 2019. This isn't the first time I've applied for some sort of credit help with them, either. My credit isn't even bad; I'm just young (25) and have nothing to offer aside from medical debt (less than $1,000) and my car loan, which has ALWAYS been paid on-time.
I fully believe that if this business wants to continue to operate this way, it needs to cut it out and start calling itself a bank. If you want a basic checking/savings, this place is fine. Anything more, however, and it's indistinguishable from any other soul-free, money-grubbing disaster. Until then, I can't recommend this place to anyone, because it's been nothing but an absolute disappointment. I'm currently looking for alternatives, and I will switch the moment something suitable is available.
TL;DR: DCCU is really bad for a credit union, find another union or settle for a bank.
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Product: DuPont Community Credit Union Credit Cards
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tylertodd1966 @tylertodd1966
And it should be noted not a single reply from any of the company's employees on any of these reviews not an apology not an explanation nothing
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Review DuPont Community Credit Union Credit Cards
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