Mission Federal Credit Union Credit Cards

Closed 5 minutes early on a holiday weekend. Fraud had occurred on my debit MasterCard, leaving me with zero access to funds. Policies are effective and needed, but there are emergency situations. Being unkind and providing poor customer service is a choice, not a policy or procedure.

MISSION FEDERAL CREDIT UNION on Clairemont Mesa Blvd, San Diego
Taking Advantage of the Elderly

On January 13, 2024, Leticia Calvillo failed to disclose the promotional balance transfer fee or the interest rate for using a cashier's check to pay off a higher credit card balance sent by mail. She also did not explain the options to my 67-year-old husband.
It took more than four days for the other credit card institution to receive the cashier's check. As a result, we were charged by both institutions at the same time for the $14,000 balance.
None of this information was explained to my husband.
So today, January 24, 2024,
I spoke to the assistant manager, Scarlett Lozano,
who confidently stated that they had not made any mistakes and that there was nothing she could do about it.
She said it would be okay to file a complaint with the corporate office or the Consumer Financial Protection Bureau.

You guys are working good with me I went you to know I will let everyone close to me know about you I will love to be one of your best

I diligently monitor my account. On at least 5 separate occasions mission fed has made errors to negatively impact my credit. They will admit to error but only offer oops my bad we did it again as a resolution. Their intentions are brazen and abundantly clear. For example there was an occasion where I went into a branch and closed out a credit card. I was told that the card would be shredded and destroyed. Six months later there was a transaction made on the "canceled" card. They told me that someone physically used and swipe the card. They did an investigation never telling how the transaction was possible. They did return the money but never explained to me how that was possible that a card can be taken to a store a location And destroyed and closed out yet a transaction goes through 6 months later. The transaction conveniently happened at a time where that transaction coming through on my account would negatively impact my credit credit and send my send my credit card usage well above what is acceptable. Countless things similar to that with that same irony, coincidence ,theme and blatant coordination to impact my credit. Not a good company.

It’s a good card to have. Online banking is helpful, but you can redeem rewards with giftcards from popular vendors or other products.

Very low apt and comes with perks which others come with however the very low rate of apr is the most attractive part of the credit card