This card has been scored using WalletHub’s proprietary credit card rating system. We evaluated this card for various cardholder needs and picked the rating for the need with the highest score, which is "Lower Cost of Existing Debt." A score of 5 is the best a card can receive, and the rating for the card may vary on different pages where it is compared to other cards for different needs.
Market Comparison
2.6
fees: 5.0
cost: 2.3
APR: 2.7
Purchase Intro APR→Not Offered
Transfer Intro APR→3.99% for 12 months|Transfer Fee:3% (min $10)
You earn additional points and receive special discounts when you shop at thousands of local and national participating retailers, in-store and online through CURewards Mall.
Additional Info
The balance transfer intro APR applies only for amounts greater than $500
24/7 fraud protection and No liability for unauthorized charges.
Additional cards for family & friends at no cost — more opportunities to earn rewards.
This card has been scored using WalletHub’s proprietary credit card rating system. We evaluated this card for various cardholder needs and picked the rating for the need with the highest score, which is "Lower Cost of Existing Debt." A score of 5 is the best a card can receive, and the rating for the card may vary on different pages where it is compared to other cards for different needs.
Market Comparison
2.7
fees: 5.0
cost: 2.3
APR: 2.7
Purchase Intro APR→Not Offered
Transfer Intro APR→3.99% for 12 months|Transfer Fee:3% (min $10)
This is the worst bank I have ever dealt with. Customer Service is severely lacking. You call in and they tell you someone will call back to help, but then you never get a call back. I had to close my debit card, I was told they would send another one out. 10 days later, still no debit card, so I call back. I was told it was sent out, but then the next day I get a call telling me that they had never sent it out. This is the second time that this has happened. I went online today to pay my credit card bills, and the system has changed again and there is no way to pay my bills. I have no way of accessing any of my money and no telling how long it will be before I actually get someone to call me back. I have cancer and need to pay for my chemotherapy medication, and because of these issues, I have no way of paying for my medication. As soon as possible, I will be closing all my accounts with this bank and having my Social Security checks sent to another bank.
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Product: Nuvision Federal Credit Union Credit Cards
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smidely_toad @smidely_toad
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1 Star Rating
Credit union aims to function like a kiosk with a host. It attempts to present a talking person in a video box as live but system has failed to operate during the last two visits. It is impossible to make credit card payments online. They insist on users utilizing their app, which has a devastating rating of 1. There is no doubt this is owned and operated out of California.
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Product: Nuvision Federal Credit Union Credit Cards
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jhnemesis @jhnemesis
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1 Star Rating
Worst possible customer service since a takeover. I actually like Denali FCU. Then Nuvision took over. Not only did they change everyone’s account numbers (trivial) but their support went to total crap. I had a compromised card that I discovered at 12:35 am. I called their 24 hour service and made it very clear that was my travel card and I needed it in 5 days (3 business days) I was told that it would be 10-15 days to replace and if I didn’t kill the card then I was responsible for any charges. Ok. So I escalated to a supervisor. Explained the situation and said I was traveling and needed the card. I would pay whatever to expedite FedEx. Was then told I would have to call back the next business day for assistance. What?!?!??! So basically they told me a stranded person had to wait 1-2 weeks for help! Horrible! Shame on you Nuvision. Shame on you Denalifcu for allowing that takeover! I will not be allowing that card to be fixed. Done. Over. Out!
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Product: Nuvision Federal Credit Union Credit Cards
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bewalker133 @bewalker133
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1 Star Rating
National Credit Union Administration Name for NuVision Federal Credit Union = NUVISION
Close your NuVision Federal Credit Union Accounts NOW!!!!!! Member ID # 1234567 1 - Account # XXXXXXXXX (Complaint Filed) 2 - Account # XXXXXXXXX (File a complaint Pending) If you have a bank account at any NuVision Federal Credit Union, close it NOW If you DO NOT GET your monthly bank statements close your accounts now. NuVision Federal Credit Union has been consistently and systematically stealing my money directly from my account for the past 3 YEARS. I have my monthly statements to prove it. I only have my monthly statements because I had to personally go to NuVision Federal Credit Union and request them. When I went to NuVision Federal Credit Union to report Credit Card fraud/ Identity theft, they dismissed me. There are multiple charges on my card for the same day. I NEVER shop at Carrs more than one time in one day. Yet there are multiple charges on my card from Carrs Store #1805 in one day. I am looking into filing a Class Action lawsuit. Because if they are doing this to me they are doing this to other people too.
This complaint has been filed with the National Credit Union Administration. On December 21, 2022 Case # 00208659 with 39 pages of my monthly bank statements and 11 pages of Nuvision Federal Credit Unions' reply.
The next steps for me are: 1 - File a complaint with National Credit Union Administration. DONE Case # 00208659. 2 - File a complaint with The Better Business Bureau. DONE case # 18631174. 3 - File a complaint with Carrs/ Safeway. DONE case # 02287776. 4 - File a complaint with Anchorage Police Department. DONE. REPORT NUMBER: 220507153 5 - File a complaint with the FBI. DONE 6 - File a complaint with NuVision Federal Credit Union Corporate Headquarters. DONE. 7 - Pace Law Offices.
The below listed News media outlets informed about this report of Credit Card fraud/ Identity theft perpetrated by NuVision Federal Credit Union 1 – The Alaska Daily News. 2 – The Alaska Journal. 3 – KTUU TV Station, Alaska's News Source.
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Product: Nuvision Federal Credit Union Credit Cards
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Nuvision Federal Credit Union Credit Card Q&A
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