Pink ACE Elite® Visa® Prepaid Debit Card (Pay-As-You-Go) Reviews: Is It Worth It? (2023)Reviews, rates, fees, and customer service info for The Pink ACE Elite® Visa® Prepaid Debit Card (Pay-As-You-Go). Compare to other cards and apply online in secondsJohn KiernanWalletHub
Info about the Pink ACE Elite® Visa® Prepaid Debit Card (Pay-As-You-Go) has been collected by WalletHub to help consumers better compare cards. The financial institution did not provide the details.
Key Fees157Reviews147FAQContact
Key FeesFAQUser Reviews
Usage Fees
Activation Fee: None
Monthly Fee: None
Signature Transaction Fee: $1.50
Pin Transaction Fee: $1.50
ATM Fees
In Network ATM Transaction Fee: $2.5
ATM Network Size: N/A
Out of Network ATM Transaction Fee: $2.5
Foreign ATM Transaction Fee: 4.0%
Pink ACE Elite® Visa® Prepaid Debit Card (Pay-As-You-Go)'s Additional Info
live customer support
Free
automated customer support
Free
reload options
Direct Deposit, Ace Cash Express, Cash Reload, Bank Transfer, Check Reload
Support the fight against breast cancer when you swipe your Pink Debit Card. There's no additional cost to contribute and no extra steps required.
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Send money to other ACE Elite cardholders at no-cost from your Online Account Center or Mobile App.
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With over 900 locations nationwide, you likely have an ACE Cash Express store near your neighborhood.
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No-Fee Cash Withdrawals up to $100 at ACE when you Direct Deposit.
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Get paid up to 2 days faster when you have your payroll or government benefits checks direct deposited to your ACE Elite Card.
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As a cardholder, you can open an Optional Tiered Rate Savings Account. Balances up to $1,000.00 currently earn 5.00% annual percentage yield. No minimum balance required.
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A portion of each purchase made with the Pink ACE Elite Visa Card is donated to the National Breast Cancer Foundation.
Can't find what you are looking for? Submit your question about Pink ACE Elite® Visa® Prepaid Debit Card (Pay-As-You-Go) to our community. Editorial and user-generated content is not provided, reviewed or endorsed by the issuer of this card.
The generic routing number for NetSpend prepaid cards, like the Ace Elite Visa, is 073972181. You can also obtain this information by logging into your online account at: https://www.aceelitecard.com/account/authenticate.m or by calling customer service at 866-387-7363. Hope this helps.
To overdraft your Ace Elite card, you will need to agree to the issuer's terms and conditions and opt-in to the overdraft protection service. To opt-in, go here or call 1-866-387-7363.
The service offers a free $10 overdraft buffer, and a 24-hour grace period to avoid the overdraft fee.
You can check your Ace Elite card balance using the mobile app, available for both iPhone and Android.
Additionally, you can track your account by signing up for the "Anytime Alerts" service which is free of charge. The service allows you to receive your balance and transaction alerts by text or email.
Direct deposits are posted 24 hours a day, except for weekends and federal holidays. Ace Express will immediately post your deposit as soon as they receive it. Hope this helps. Best of luck!
You can make a total of $940 in ATM withdrawals in a day, but each individual withdrawal may not exceed $325. Also, you have to option to make over-the-counter cash withdrawals, which may not exceed $5,000. Hope this helps. Best of luck!
Customized photo cards are available. Simply go to Custom Cards in the Online Account Center (https://www.aceelitecard.com/account/login) and launch the custom card creator tool. Hope this helps!
Yes, you can if you're enrolled in the card's overdraft protection program, but keep in mind that a $15 fee applies each time you overdraft and you can only do so a maximum of three times per month.
If you have overdrawn your account you need to put money in it in order to regain a positive balance. Keep in mind that you will be charged $15 per overdraft occurrence unless you bring your balance back to at least $0 within 24 hours.
You can add money to your card at any ACE or NetSpend reload location. Direct deposit is also an option and you can have your payroll, government payments, and tax refund automatically deposited to your card account.
Share your insights and review for the Pink ACE Elite® Visa® Prepaid Debit Card (Pay-As-You-Go)
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1.9
157 reviews
157 reviews
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Pamela Kenny @pamelakenny59
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1 Star Rating
Horrible experience. it has taken 2 days to try and get the card activated after sending in the requested documents and answering multiple questions to be told that they are going to send me a new card. This company is absolutely pathetic and everything is "I'm sorry, I'm sorry." Don't be sorry, be better and improve upon your business practices. DO NOT waste your time getting this card.
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sterkfontaine @sterkfontaine
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1 Star Rating
Total trash. How I was swindled into this racket I have no idea. 50 cents to check your balance via phone. $1 every purchase... Ace should be ashamed. Taking superfluous money out of poor peoples hand is unnecessary. It's next to impossible get by on just cash nowadays. You need a debit card to consume.
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Let Down @vigilant_vtown
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1 Star Rating
If i could rate zero I would! I was a customer for years and one day I was robbed at gunned point, taken to an ATM and forced to withdraw funds out of my account!Thank God I wasn't killed or physically hurt, but i complied as anyone should in a situation as such. I sent them a police report and still did not get money back! Who ever makes the decisions on whether or not "you deserve" to be refunded is unreachable and policies are in place so that there is NOTHING you can do but except the loss! I was told because I had used the bank before it appeared that I was lying! So my advice to you is, if you have this card and you happen to get robbed near your neighborhood ask the kind and understanding robbers to take you to a bank outside of your area to a bank you have never used and you MAY get your money back!
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jasminography @jasminography
Wow. Banks are supposed to work with you after a tragedy like that. I'm glad you're alive to inform folks like me about this crooked card...
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Lacretia Wilkerson @lacretia45
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1 Star Rating
Money was stolen out of my account through scammer and even though I'VE had this account for years they refused to give me back my money like most banks. Told me to file a police report and then they would give me back my money. Then they said they'll let me Know within 10-45 days what their decision is. AWFUL. If I ever get my money back I'm DONE with this company
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Synithia Hall @Synithia
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1 Star Rating
This card Is not good DO NOT GET THIS.. You call and they are rude because you call and the fees are ridiculous don't expect them to help you it's going to take over three months to dispute a transaction no English speaking reps no a good card
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Derek Urban @Durban
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1 Star Rating
Fees hiding in fees. Apparently I spent $2 just trying to cancel the card this morning, because the automated customer service robot just hangs up if you don't input commands that take it somewhere, but it also loops with no way to speak with a person and no way to cancel the card. Oh, but don't worry, it'll still charge you for calling customer service and speaking to that unhelpful robot.
Just absolutely horrible.
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Anonymous @Anonymous
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1 Star Rating
If they do a direct deposit from another bank in how many days i get it or hours
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Karen Hughes @karenh_57
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5 Star Rating
I have had the card for 9 years not one issue. I really think you see the results when you have a consistent direct deposit .
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Tiffany Cronick @tiffanyc_21
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1 Star Rating
Just moved back to the US and don't have a bank account set up, thought getting a prepaid card rather than a re-loadable gift card might be a good idea. I have never been more wrong. If you're in between banks or can't get an account; cash is king, gift cards will do. Just the card itself, there is a massive fee for each transaction or a $10 monthly fee, which is less if you're using it a bunch, but still an insane amount of money. They don't tell you about these fees when they offer them to you at the check cashing stand, either, so you just get to be surprised when your paycheck has a nice 10% dent in it from fees.
For me, the issue was kind of specific. I got the card at an ACE location and, again, because I haven't been stateside long, my only ID is my passport. Passports don't use addresses, so I was asked to send proof of address to an email. I got an email back saying it wasn't approved, but did not give a reason why. So, I sent a few other pieces of mail, still came back not approved, but without explanation. So, I called and was told that I needed to send different proof, or at least that is what I understood through the language barrier. This happened three different times. I was finally angry and called a final time demanding a supervisor or to actually talk to someone who reviews the documents for proof to find out what their problem is. Finally, this fourth person was able to tell me that the document review team didn't think my address was a residence and therefore wouldn't approve my address at all. I explained that I live in an apartment building, that the building has been residences for nearly a century. They refused to change their decision or even hear my appeal. Turns out all I actually needed to do was give them an address that they were willing to call a residence. I gave them my mother's address, which they did not verify or ask for proof from me to accept. So, my actual address wasn't good enough, but literally any random address I could come up with would be fine? Cool. I guess that works.
It wasn't until after this week of emailing and calling and frustration that I was told I would be charged an additional $10 on top of the $5 to activate the card and the 2% for cashing my check. So, yeah, I emptied the card and shredded it.
The card is expensive, the customer service sucks. Just get a gift card or carry cash. For real.
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Daniel Ahlbrand II @danielahlbrandi
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5 Star Rating
Huge fan!! I've had an account with Ace Elite for several years. I just renewed my expired card. I use several bank accounts including Chase, Credit Union 1, and Huntington, to avoid putting all of my money in one place, and Ace Elite has been the easiest to use, most reliable as far as access to my money, dependable with my Direct deposits... It has actually worked better for me than the banks! I pay $5/month for "maintenance", which is cheaper than some banks, and no fees for transfers, transactions, or anything else... my money is simply directly deposited and I use the card as needed! Simplicity! I'm actually closing my Chase account this week because of the ridiculous amount of fees they charge EVEN AS A MEMBER!!! Ace Elite will be taking over that account. Dan-Indianapolis
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