NetSpend
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1 Star Rating
The NetSpend is the worst debit card you will ever have! If your considering a debit card from NetSpend don't get it! It will be the worst mistake of your life! They are nothing but a scam! Trust me!
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NetSpend
Netspend is a leading provider of Visa® Prepaid debit cards, Prepaid Debit Mastercard® cards, and commercial prepaid card solutions in the U.S. They serve the estimated 68 million underbanked consumers who do not have a traditional bank account or who rely on alternative financial services, by offering products that are flexible with powerful features... show more
NetSpend Reviews
2.3
1,292 reviews
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NetSpend
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1 Star Rating
I have received close to NO HELP AT ALL when it comes to someone taking MY MONEY!!!
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NetSpend
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2 Star Rating
Takes several dollars in fees out for everything. It has a monthly fee. A fee for transferring money. It has to be over a certain amount. It charges ridiculous fees left and right. It was my child’s social security check being direct deposited and having so much money taken left and right made trying to survive on such a small amount so much harder
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NetSpend
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5 Star Rating
Love the app and the quick support for any concerns!
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NetSpend
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5 Star Rating
I like the app I just hate the fees
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We can upgrade your account to an All-Access account to avoid fees after every use! Please send an email to [email protected] and provide your full name, the email address associated with the account, the best phone number to reach you, and a detailed description of the issue. Please also mention that you reached out to us from WalletHub. Thank you for the 5 stars!
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NetSpend
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5 Star Rating
Netspend is a fantastic choice for anyone looking for a flexible, no-hassle way to manage their money without the hurdles of traditional banking. One of the standout features is getting paid up to two days faster with direct deposit, which is a lifesaver when bills are due.The setup is incredibly easy—there are no credit checks or minimum balance requirements, so you can get started right away. Managing your account on the go is simple with their top-rated Netspend Mobile App, which offers real-time alerts and easy mobile check deposits. Whether you are unbanked or just want a separate tool for budgeting, Netspend provides the freedom and features to handle your finances with confidence.
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Thank you for the wonderful feedback. Our team is dedicated to making your banking experience as seamless as possible with great account features!
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NetSpend
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5 Star Rating
Great service and great over drafts
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We love hearing from satisfied customers and look forward to continuing to provide you with excellent service!
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NetSpend
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4 Star Rating
Fast service and easy to set up
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It is wonderful to hear you are enjoying your experience. Thank you for choosing us to help power your financial goals!
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NetSpend
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5 Star Rating
They have always worked with me and I can count on them
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We appreciate the great rating and are proud to be your partner in managing your money with ease.
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NetSpend
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1 Star Rating
Basic debit card. Nothing special. Not happy about the hidden $5 a month service fee
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We appreciate the feedback and we remain transparent with any and all account fees when an account is opened.
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NetSpend
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1 Star Rating
Received as a wedding gift. Activated it not knowing that there was a fee if I didn’t use it immediately. About 6 months later went to use it. Out of the $50 we were gifted, there was $6 left after fees. Total scam. Disgusting. I wish I could give 0 stars.
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Netspend is a prepaid reloadable debit card, not a gift card. It functions like a bank account, requiring activation, and identity verification. We'd be happy to investigate your issue. Please send an email to [email protected] and provide your full name, the email address associated with the account, the best phone number to reach you, and a detailed description of the issue. Please also mention that you reached out to us on WalletHub. Thank you!
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NetSpend
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5 Star Rating
I lost everything when my purse was stolen and I needed a card to access my money. I bought netspend and trying to activate the card online was nothing but trouble. I called customer service and it went completely smooth the rest of the activation process. They were awesome. Glad I chose that card.
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Oh no! Having your purse stolen is the worst. We're so glad that we could help you get your card activated. Thanks for choosing Netspend.
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NetSpend
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1 Star Rating
pay pal debit ended April 30 2026 and was switched Netspend. Early March I received my new Netspend card I immediately activated the card and I purchased groceries on line, paid bills on line all on April 27 by April 30 I couldn't use my Netspend because my pay pal was locked somehow my Netspend was locked i can't add it to new payments and the stores I've already used the card at will not process it 😢 I called and spoke with a representative who was so caring but couldn't get it resolved after being on the phone with me for 48 min because it is hard to even understand what's really going on. So I was told my card is still processing 🤔 and I will receive a follow up call 24 to 48 hours. Meanwhile Uber one has taken a payment of 9.99 that I can't dispute or anything because no access to my account 😕 this is very important because I received my ssi benefits on this unsecured unstable card. As long as pay pal and Netspend has been planning this switch preparation should been A1 by now but no here I am day 5 no access to my account I am so FRUSTRATED!!!!!!!
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We'd be happy to investigate your issue. Please send an email to [email protected] and provide your full name, the email address associated with the account, the best phone number to reach you, and a detailed description of the issue. Please also mention that you reached out to us on WalletHub. Thank you!
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NetSpend
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5 Star Rating
It's one of the best cards I have used plus money moves are super quick
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We have many great features that come with the card. Thank you for the amazing review!
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NetSpend
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5 Star Rating
Never had a problem, and money is always there right aeay.
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Quick access to funds is crucial. Thank you for the perfect rating!
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Review NetSpend
NetSpend Q&A(270 questions)
Get answers to your questions about NetSpend below. Editorial and user-generated content is not provided, reviewed or endorsed by any company. Please keep in mind that it is not a financial institution’s responsibility to ensure all posts and questions are answered.
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5
UpvotesHow do I activate my NetSpend card?
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James W Reed
You can activate your NetSpend card either online or by phone. To activate the card online, go to NetSpend's website and click on Activate Card which should be on the top right hand corner of the homepage. You will be required to enter your card number, and the security code on the back of the card. You will also be prompted for your address, social security number, and date of birth.
To activate the card by phone, you will need to call 1-855-967-2273.
2
UpvotesWhat is the customer service number for NetSpend?
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Alexandra Barring
The customer service number for NetSpend is (866) 387-7363. You can also find this number on the back of your card. Customer service is available Monday - Friday from 8AM to 10PM Central Time, and Saturday - Sunday from 8AM to 8PM CT.
3
UpvotesHow can I check my NetSpend balance?
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Sydney Garth
You can check your NetSpend balance for free by logging in to your online account center.
You can also check your balance by signing up for Anytime Alerts. After signing up just text the letters BAL to 22622 anytime, and you'll receive a message with your balance.
Another way to check your balance is at a participating ATM.
Lastly, you can call 1-866-387-7363 for your balance. You will be charged a $0.5 fee.
3
UpvotesWhere can I reload my NetSpend card?
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James W Reed
You can reload your NetSpend card at over 130,000 locations. The NetSpend card can be loaded at grocery stores, gas stations, check cashers, and convenience stores all over the country. You can find the nearest reload location here. Some of the reload locations include Walgreens, Office Depot, 7-Eleven, CVS and Walmart.
7
UpvotesWhat's the NetSpend routing number?
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Sydney Garth
You can find your NetSpend routing number by calling 1-866-387-7363 and selecting the option to get your direct deposit information.
Alternatively, log in to the Online Account Center. From the main menu, select 'Direct Deposit.' The account information required to sign up for Direct Deposit will appear in the grey box on the right side of the screen.
Lastly, if you enrolled in Anytime Alerts, text DIRECT to 22622. Netspend will text you the routing...
8
UpvotesWhy was my NetSpend account locked?
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James W Reed
A Netspend account will become locked if you give the wrong PIN three times, if the card has expired, or the card has been reported as lost or stolen.
The fastest way to get your Netspend account unlocked is to contact their customer service via phone (1-866-387-7363) or email ([email protected]). You may also reach out to Netspend customer support via their social networking pages on Facebook, Twitter, and Instagram.
1
UpvoteHow do you transfer money from one NetSpend card to another?
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James W Reed
To transfer money from one NetSpend card to another, you need the other person's name and their FlashPay ID.
Simply log into your Online Account Center, then enter their name, FlashPay ID, and the amount you want to send. You can find out more here.
0
UpvotesHow can I access my NetSpend account?
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Ramses Delgado
You can access your NetSpend account online or through the mobile app.
- Online: Visit the NetSpend website and log in with your username and password. Once logged in, you can view your balance, transaction history, and manage your account settings
- Mobile App: Download the NetSpend app from the App Store or Google Play. Open the app and log in with your credentials to access your account on the go.
If...
0
UpvotesWhere can I buy a Netspend prepaid card?
Reply
James W Reed
You can buy a Netspend prepaid card at participating stores, or on the issuer's website.
Some of the retailers that sell Netspend cards include Walmart, CVS Pharmacy, 7-Eleven, Office Depot and Walgreens.
If you sign-up for the card online, you'll receive it via mail in 7-10 business days.
4
UpvotesCan I overdraft my NetSpend card?
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Alexandra Barring
You can overdraft your NetSpend card, but keep in mind that all overdrafts are paid at NetSpend's discretion. NetSpend offers an overdraft protection service that allows you to get a free overdraft buffer of $10. For amounts higher than that, the overdraft fee is $15, up to a maximum of three fees per month, and you have a grace period of 24 hours from the transaction that created the overdraft to avoid the fee. To...
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