Bayview Loan Servicing

These people forged my signature on their own contract, which I refused to sign, and essentially stole my house and property, taking even my dishes, lawn equipment, tools, weight machine, appliances, etc. I had nothing to do with these people, but they claim to have purchased my contract from my lender, Oupac, of a personal loan while I was injured from work and receiving SSI. Together, these two companies had a class-action lawsuit against them. They also placed liability on my property in April of 2017, and in July, I fell from my own tree, breaking two ribs and two vertebrae. When they found that out, that's when they stole my property and tried to say they didn’t put insurance on it until December, which I have the letter they sent saying liability started as of April 2017! Not to mention all the harassment I received by phone almost every day, belittling me!

Bayview loan servicing has been good to us they have helped us when we needed it most this is a great company and good people very very knowledgeable

We like to establish a relationship and grow, when banks sell your loans we as the customer/consumer are left in limbo...So bayview has been great working with us through the pandemic

Good communication, much better the past creditors. Paperless options should be one thing they call about, don’t see anything but endless mail though. Like the amount of info just need clear online options.

When first contacted by Lakeview Loan Servicing to refinance I was thrilled. The original numbers were great and I found the Originator to be upfront, easy to work with and trustworthy. The process was then past on to Baview Loan Servicing LLC, (Now Community Loan Servicing), much to my amazement, the next four months would be spent trying to get replies to questions (emails & calls), multiple people to deal with, hang ups, conflicting answers/numbers, unexplained changes of information, incorrect closing disclosures, numbers that appeared to be generated by a lotto machine, sarcasm, closings that no one showed or called to cancel and what appeared to be complete chaos, (I was repeatedly told, all due to the pandemic and their inability to communicate or complete projects). Process began mid June 2020, was told could be one to two months, standard was two months due to the crush of refinancing at that time. Handed off to Daniel Kelleher who, other than a couple emails, said, no problem we got this and won't be an issue, should receive docs in around three days. Three days came and went, gave grace due to weekend, six business days, ten days, called Daniel and he was on vacation for a week, no notice, no email notification, just vm and that not even with an alternate contact. Ok, finally after calling and being put on infinity hold, called on another cellphone and reached a non rude human. After another week an a half, we're setting up closing, made sure disclosure was correct, and poof, no one calls or shows up at the appointed time. A flurry of emails and calls later, opps, sorry forgot to schedule, Daniel is out again, no update, no nothing communicated. Spoke with Julie Watrous about the situation, promised to get back on track...next disclosure looks good signed called and waited, oh wait, assumed I was tax exempt (my father who has passed was a 100% disabled vet, I am not), so they'll redo disclosures. Now the numbers that had changed on the last disclosures changed in a major way, requests to clarify bothered staff and responded with snarky replies....they said they were redoing the numbers....long story short, after a couple more modified disclosures, none of which seemed to have logic in the numbers other than the total loan amount, we sat down with the closing agent (very nice person) who told me that this closing had been scheduled seven times and finally happened. We discussed it was only scheduled once that we knew off....that day wasn't even one of those they'd had on the schedule.....The numbers STILL did not match those I'd been given the day before....and rather than start the mortgage two months out, as was discussed with Julie and Robert, they start in one month.....Good GOD, I still have a day, I'm so uneasy I still might cancel this cluster....

I only have the loan with them for a few months and i can already say they suck! I received a notice requesting insurance, which i immediately got and email them. No response. A few weeks later, i receive a second request (and last) request threatening to get insurance in my name for almost 10X more than what costs me. I emailed them again. My first issue was that they website sucks and because of that, charged me twice my mortgage in a month. I had to call twice and they were not able to help me without proof that it had happened - even though they had my money in their account they still needed me to prove that they charged twice! Another predator lending organization!! Stay away.

My loan was sent to this company from Chase where my loan got behind due health reasons. Now was one pay late that I did not make up but have been on time for a long time. But this company is now with the Virus asking me for the late fee from the one payment of $7000!!!! Ya not be type O! Bayview is a Debit Collection company not a loan firm! They have runied my credit with being late

The best. To good to be true. Everybody should have this opportunity. I do recommend it it's the best thing ever. They work for you and the service is something else

Tried to do a loan modification and it was higher than the amount I am paying . Not willing to work with us to lower our monthly payments