BFG Federal Credit Union
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1 Star Rating
I been with BFG Credit Union in Hudson, OH for a long time. Great customer care. But recently I been dealing with a loan associate at the Akron Main office
since July to transfer a loan for a Roof over to BFG. This person has lack of communication with it customers. He never answers his calls, or responds to
corresponding e - mails I send to him. It has been 4 months and still no answer on how my loan transfer is going. 4 months or more to transfer a loan over! I will not be doing business with BFG in the future. There are a few more credit unions out in my town I will be checking into. BFG better start hiring people with more experience in handling loans and communicating with its customers.
since July to transfer a loan for a Roof over to BFG. This person has lack of communication with it customers. He never answers his calls, or responds to
corresponding e - mails I send to him. It has been 4 months and still no answer on how my loan transfer is going. 4 months or more to transfer a loan over! I will not be doing business with BFG in the future. There are a few more credit unions out in my town I will be checking into. BFG better start hiring people with more experience in handling loans and communicating with its customers.
Product: BFG Federal Credit Union Personal Loans
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