Charles Schwab Bank
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1 Star Rating
If I could have provided 1/4 starts I would have done so! Stay away from these idiots restricting your account and don’t notify you.
Product: Charles Schwab Bank Checking
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Charles Schwab Bank
Charles Schwab Bank's purpose is to champion every client’s goals with passion and integrity. This purpose drives them to help their clients take ownership of their financial futures, helping people at all levels of income and every stage of life, because investing for the future is one of the most important things people can... show more
Charles Schwab Bank Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 08/09/2025.
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Charles Schwab Bank
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1 Star Rating
Untrustworthy. I've had Charles Schwab for between 20 and 30 years. I'm 72 years old . I always kept my ATM card locked in my safe unless I was using it at an ATM. I never once made a purchase with that card. Someone obtained my information on the internet and charged my card twice at 1:30 in the morning for just over $2,400. Chet at the fraud department said that he stopped them on the third attempt. Schwab is charging me the $2,400 saying that I went to the fraudsters location and inserted my card in his machine. Needless to say I'm done banking with people like that. Be careful. They do not have your back.
Product: Charles Schwab Bank Checking
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Charles Schwab Bank
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1 Star Rating
The worst bank. The only benefit is reimbursed ATM fees. My account has been hacked several times. I've had to dispute transactions multiple times because of this; despite being alerted for fraud and declining transactions, they still processed them, and I had to call and dispute. I am out $5,000 because Schwab declined my dispute without looking into it or calling me back. They totally ignored me and never returned my money. Stay away!
Product: Charles Schwab Bank Checking
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Charles Schwab Bank
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5 Star Rating
Schwab Review
Alexa Serratos
Summerlin Branch
Las Vegas, Nevada
I'm a retired CPA and have dealt with many financial advisors over 50 years of tax, finance, and IRS audits. Alexa Serratos of Schwab is a standout. She's an exceptionally good advisor - systematic and methodical. She understands your individual needs and helps set and attain your goals.
She responds promptly and meets you with a checklist of your issues and to-do lists. That's efficiency. We don't mind the drive from Los Angeles to Summerlin in Nevada to visit Alexa, Gerard Diaz, and talk with Michael Lampros. I do miss Allan Becham.
Victor Sy, CPA, MBA (Retired)
3/12/24
Arcadia, California
Alexa Serratos
Summerlin Branch
Las Vegas, Nevada
I'm a retired CPA and have dealt with many financial advisors over 50 years of tax, finance, and IRS audits. Alexa Serratos of Schwab is a standout. She's an exceptionally good advisor - systematic and methodical. She understands your individual needs and helps set and attain your goals.
She responds promptly and meets you with a checklist of your issues and to-do lists. That's efficiency. We don't mind the drive from Los Angeles to Summerlin in Nevada to visit Alexa, Gerard Diaz, and talk with Michael Lampros. I do miss Allan Becham.
Victor Sy, CPA, MBA (Retired)
3/12/24
Arcadia, California
Product: Charles Schwab Bank Investments
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Charles Schwab Bank
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2 Star Rating
I always said good things and enjoyed having a brokerage account tied to my checking account, but now I am done trading on Schwab. Their trading platform is ridiculous, and they take advantage of consumers. I had placed a limit order, and their system changed the price I entered, so I ended up buying my stock at top dollar and took a loss right away because they filled my order at the highest asking price. I called to complain and they said nothing can be done. I am sure they're just trying to profit as much as possible from the smaller transactions and think consumers are too unaware to catch their predatory tactics.
Product: Charles Schwab Bank Checking
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Charles Schwab Bank
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2 Star Rating
I've been a Schwab Bank customer for about 4 years. The banking experience has generally been very good as compared to the mainstream banks. But you should think long and hard about whether you need a brick and mortar bank, since Schwab doesn't have any branches for banking. You cannot conduct any banking at their investor centers. If you need cash, you can use most ATMs, and Schwab will refund the ATM fee. Depositing cash is physically impossible. If you have a check to deposit, you can do a mobile banking deposit by taking snapshots of the check. That's historically worked well for me until I had a large check to deposit (from selling a car to a dealership). There was no indication that a hold was placed on the check until a couple of days after the deposit (when I noticed a lower than expected balance on my account). The bank ultimately decided to hold back $12K for 7 calendar days and I received no notification of that until I called their customer support. They said they sent a notification of the hold in USPS mail, which I won't actually receive until after the 7 day hold. Useless.
Product: Charles Schwab Bank Checking
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Charles Schwab Bank
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5 Star Rating
More recently C.S. is paying 5.75 on 12 month CD. The most recent comment was back in 2015 and the apr back then was nil. If you want to save now it should be a better return for you.
Product: Charles Schwab Bank Savings & CDs
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Charles Schwab Bank
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1 Star Rating
STAY AWAY! I am a normal human with a busy life and they make it too hard even to open an account. If you want to have to apply multiple times and verify your identity even after your account was already closed without notifying you, feel free to try them. I also see that their advertised benefits are inaccurate and inflated. So be warned.
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Charles Schwab Bank
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5 Star Rating
Undoubtedly the absolute best bank I have ever used. When you call in, you speak to a representative in the US on first request - who are extremely knowledgeable. When you have a fraudulent transaction attempt made, schwab is great about identifying it as fraud and provides a super easy way to cancel your card. The unlimited ATM reimbursements worldwide has come in handy so many times. As a Schwab bank customer, you actually feel valued. I don’t really care if I lose a few percentage points on interest here. Whatever I don’t gain in interest will be heavily outweighed by the customer service, friendliness, professionalism, ability to solve problems and actually protect my money - something Schwab excels at. Plus having my investments and checking at the same place means it’s easier (therefore more encouraging) to transfer to my investment account, which provides me with a higher return anyways.
Don’t think anymore - choose this bank. I promise you - you won’t regret it.
Don’t think anymore - choose this bank. I promise you - you won’t regret it.
Product: Charles Schwab Bank Checking
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Charles Schwab Bank
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1 Star Rating
This morning, Charles Schwab closed my two brand-new brokerage accounts with them (not even used yet!), one joint one individual, "due to a business decision", and denied my investor checking account, referring me to the "negative information" on ChexSystems for the basis of their decision. The weirdness is, my ChexSystems report is CLEAN, not a single negative mark on there! I've opened many accounts (primarily CDs, since CD rates have been on the rise) lately, so several banks and CUs have inquired into my ChexSystems file - and opened accounts for me with no problems! - resulting in multiple recent inquiries (as many as 12 in the last 2 months) on my report. Otherwise, it's a clean report! Charles Schwab is clearly making bad and baseless business decisions, and in the process hurting people and losing good customers. Don't do business with them, it's not worth your nerves!
Product: Charles Schwab Bank Checking
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Charles Schwab Bank
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5 Star Rating
What a superb company to do business with. My father passed on in Dec and there was money in his Charles Schwab account for me to claim. Unlike many of his other accounts this firm made the transition as easy as could be. I simply had to mail in the death certificate, answer a few questions over the phone and that was that. His account was closed, all the monies transferred to my name and that was that. 6 of his other accounts are stressing me out running here and there looking for Medallion Signature gurantees and filling out tons of paperwork. Charles Schwab made an already overwhelmed and stressed out woman rest easier and as such I am maintaining my account with them, and shutting down all the rest.
Product: Charles Schwab Bank Investments
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Charles Schwab Bank
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5 Star Rating
Great customer service and great help when I am in a pinch. This card is easy to pay and you can pay this on line and not have to go inside when they are busy.
Product: Schwab Credit Card
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Charles Schwab Bank
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1 Star Rating
I opened an account with Schwab before the pandemic, because I thought the no-fee for international atm's was a great perk. Everything was fine with the account for a few years, then I got a letter saying my account would be closed due to inactivity if I did not contact them. So I did, and the gentlemen on the phone said he would mark my account so that it would not be closed. Sure enough, my account balance (around $600) was moved into unclaimed property without any additional notice from the bank. I'm now going through the process to reclaim my funds.
Product: Charles Schwab Bank Checking
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Charles Schwab Bank
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1 Star Rating
I just opened a checking account about 4 weeks ago, and I was told today that someone used my debit card information to withdraw my money (about USD1,000) in USA while I was travelling in Europe. But the debit card is always with me and I have never lost it.
I think Charles Schwab Bank (CSB) has some issues below:
(1) On the website, CSB claims they have alert to bring peace of mind. I have not received any alert from them until I came back USA and discovered that I could not login the account online, then I called them and checked the balance of my account and found out. Why they did not contact me when they locked my account for security issue, it looks like CSB can stop me accessing my money anytime without even informing me. Where is the alert and notice to keep a peace of mind?
(2) Before leaving for Europe, I have online informed CSB the dates when I will be in Europe. The unauthorized ATM transaction happened during my trip in Europe, why CSB still approved the ATM withdrawal in USA knowing that I was in Europe.
If CSB could perform their job properly, this bank fraud would not happen. This is all due to CSB's incompetence. And I am still waiting for their investigator to contact me in about 3-4 business days, and this is for initial contact but not for resolution; yet it takes nobody know how long I will get the money back.
I think Charles Schwab Bank (CSB) has some issues below:
(1) On the website, CSB claims they have alert to bring peace of mind. I have not received any alert from them until I came back USA and discovered that I could not login the account online, then I called them and checked the balance of my account and found out. Why they did not contact me when they locked my account for security issue, it looks like CSB can stop me accessing my money anytime without even informing me. Where is the alert and notice to keep a peace of mind?
(2) Before leaving for Europe, I have online informed CSB the dates when I will be in Europe. The unauthorized ATM transaction happened during my trip in Europe, why CSB still approved the ATM withdrawal in USA knowing that I was in Europe.
If CSB could perform their job properly, this bank fraud would not happen. This is all due to CSB's incompetence. And I am still waiting for their investigator to contact me in about 3-4 business days, and this is for initial contact but not for resolution; yet it takes nobody know how long I will get the money back.
Product: Charles Schwab Bank Checking
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Charles Schwab Bank
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5 Star Rating
Best customer service in the U.S. Always friendly go out of their way to be helpful I have been there 16 years and have never has a bad experience
Charles Hinchey
Charles Hinchey
Product: Charles Schwab Bank Checking
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Review Charles Schwab Bank
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Charles Schwab Bank Q&A(73 questions)
Get answers to your questions about Charles Schwab Bank below. Editorial and user-generated content is not provided, reviewed or endorsed by any company. Please keep in mind that it is not a financial institution’s responsibility to ensure all posts and questions are answered.
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0
UpvotesWhat are the Charles Schwab CD rates?
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Ramses Delgado
The Charles Schwab Bank CD has an APY of 3.80% - 4.01%. The interest you'll earn on your deposit depends on the term you choose. With term lengths ranging from 3 months to 2 years, you can select the CD that aligns perfectly with your financial goals. Here's a breakdown of the terms available:
- 3-Month: 4.01% APY
- 6-Month: 3.94% APY
- 1-Year: 3.80% APY
- 2-Year: 3.80% APY
It's important to note that these rates may change without prior notice. For the most up-to-date information, please refer to the Charles Schwab website.
You can check the best CDs available for you to make sure that whatever decision you go for really fits your goals.
0
UpvotesIs Charles Schwab FDIC insured?
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Lauren Smith
Yes, a Charles Schwab account is FDIC-insured up to $250,000 per customer, per account ownership category. This means that even if Charles Schwab fails, you will eventually be able to recover an individual account's balance up to $250,000.
If you have a joint account, each co-owner of the account is considered a separately insured customer. As a result, you can collectively recover the account's balance up to $500,000 in the event of a bank...
0
UpvotesIs Charles Schwab a safe bank?
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Ramses Delgado
Yes, Charles Schwab is generally considered a safe and secure financial institution. Is one of the largest and most stable financial institutions in the United States, and its FDIC-insured.
Overall, Charles Schwab is a safe place to store your cash, especially because of FDIC insurance. However, not all financial products offered by Charles Schwab are FDIC-insured. The Federal Deposit Insurance Corporation only insures deposit accounts. They do not insure investment products, which can lose value.
0
UpvotesAre Charles Schwab CDs FDIC insured?
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Ramses Delgado
Yes, the Charles Schwab Bank CDs are FDIC insured up to $250,000 per depositor. This means your funds are safeguarded in the event of an unlikely bank failure.
Keep in mind that the Federal Deposit Insurance Corporation only insures deposit accounts. You can check the best CDs available to ensure that whatever decision you make fits your financial goals and needs.
0
UpvotesHow can I open a CD with Charles Schwab?
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Alexandra Barring
To open a Charles Schwab Bank CD, you can go online, call Charles Schwab customer service at (888) 403-9000, or visit a branch.
Once you decide on a method, follow these steps:
- Choose the CD term: With term lengths ranging from 3 months to 2 years, you can select the CD that aligns perfectly with your financial goals.
- Provide Personal Information: Furnish personal details including your name, address, date of birth, Social Security number, valid...
0
UpvotesWhat are the Charles Schwab locations in San Diego?
Reply
Ramses Delgado
Charles Schwab has four branches in San Diego:
- San Diego: 7510 Hazard Center Dr, Suite #407. Phone Number: (619) 574-4800.
- Torrey Pines: 3570 Carmel Mountain Road, Suite 120. Phone Number: (858) 550-3334.
- Del Mar: 12481 High Bluff Drive, Suite #100. Phone Number: (858) 523-2454.
- Rancho Bernardo: 10920 Via Frontera, Suite #100. Phone Number: (858) 618-7232.
The branches are open Monday to Friday from 8:30 a.m. to 5:00 p.m. For more locations, visit the Charles Schwab website.
0
UpvotesHow can I open a savings account with Charles Schwab?
Reply
Alexandra Barring
To open a Charles Schwab Bank Investor Savings Account, you can go online, call Charles Schwab customer service at (888) 403-9000, or visit a branch.
Once you decide on a method, follow these steps:
- Provide Personal Information: Furnish personal details including your name, address, date of birth, Social Security number, valid ID, email address, and phone number.
- Review and Agree to Terms and Conditions: Carefully review and agree to the terms and conditions associated with the chosen...
0
UpvotesWhat are the Charles Schwab CD fees?
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Alexandra Barring
The Charles Schwab Bank CD does not charge fees for opening, maintaining, or closing the account. However, there are a few potential fees to be aware of depending on your specific situation:
- Early Withdrawal Penalty: If you withdraw your money from a CD before the maturity date, you will typically incur an early withdrawal penalty. This penalty is typically a percentage of the interest earned, and the specific amount varies depending on the term of the...
0
UpvotesWhat are the Charles Schwab locations in Atlanta?
Reply
Alexandra Barring
Charles Schwab has two locations in Atlanta:
- Address: 1075 Peachtree St NE, Suite 1.
- Phone Number: (404) 724-2470.
- Address: 3314 Peachtree Rd NE, Suite 1.
- Phone Number: (404) 364-1920.
The branches are open Monday to Friday from 8:30 a.m. to 5:00 p.m. For more locations, visit the Charles Schwab website.
33
UpvotesWhat is the daily withdrawal limit on the ATM card? Will Schwab mail new or replacements ATM cards to an overseas address?
Reply
WalletHub
With Charles Schwab you have unlimited free ATM withdrawals. Yes, the bank sends replacement cards overseas.
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