Community First Credit Union
Sean in Greenville, WI was less than helpful. Super disappointed with the lack of care and customer support during hard times.....
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Product: Community First Credit Union Checking
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Community First was established in 1975 to improve the quality of their members' lives by providing them with high quality, competitive financial products and services that anticipate and exceed their needs. Their mission is to be their members' primary financial services provider by:
- Earning and maintaining member loyalty and trust;
- Maintaining a balance between sound growth, earnings and reserves;
- Providing a challenging and rewarding environment for their employees;
- Contributing to the well-being of the communities they serve.
Their vision is to consistently demonstrate to their members and potential members that Community First is the best choice for the majority of their financial business and a place where everybody counts, everybody cares, everybody delivers-every day!
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Community First Credit Union Reviews
3.4
19 reviews
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Community First Credit Union
I ordered on line from what turned out to be a fraudulent company, In the amount of 100 and CCFCU refused to protect me from a fake company, even though they admit it was a known fake PAYPAL site and FAKE CHINESE COMPANY. I am closing my accounts with them, what good is a bank card with a VISA LOGO IF THEY REFUSE TO PROTECT THEIR CUSTOMERS... Even the asst branch manager would not help.
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Product: Community First Credit Union Credit Cards
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Community First Credit Union
Wonder why this local credit union that spends a lot on local advertising has a 3.1 rating on Google? Their policies are ridiculous and there is no flexibility it seems. These aren't banking laws....it's their own policies. Other financial institutions locally don't have these policies. I've been trying to close an account here for weeks...literally weeks. Every time I make another step along the way of their game they throw another step or policy at me. I personally went in and talked to Alicia at the Bellevue branch but just got lectured which wasn't appreciated. I understand policies....which I patiently listened to. I expected her to listen to my struggle though and that just didn't happen. Policies. More policies.
My suggestion is to find another place to put money.
My suggestion is to find another place to put money.
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Product: Community First Credit Union Checking
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Community First Credit Union
I’ve done all my banking at CFCU for 30 years. Each computer system change was a little worse. This last change is a debacle. I closed my account yesterday. It is hard to believe a credit union of this size has total incompetence running their systems.
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Community First Credit Union
This bank should not be in business, they treat their customers like they owe them, they are very rude when you call to try to talk to them about robbing you blind, if you make an.85 mistake they will rob you of a hundred dollars and then patronize you when you try to explain, all of this because of the bad online banking, terrible bank terrible customer service and terrible people manning the phones, please avoid this bank unless you have lots of money to spare.
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Product: Community First Credit Union Checking
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Community First Credit Union
Their 'new' online banking is horrendous. Great Credit Union, terrible IT department. If you do online banking, (via browser or mobile) I highly recommend you look elsewhere. As more and more companies are doing technology right, CUCU is taking a step backward. Back into the 1990's to be exact.
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Community First Credit Union
I find the new updated website EXtremely "user unfriendly".
Why change something when it works?
Instead of letting you view your transactions on one page, you now need to continue to click through multiple pages-
What ever brain put this together, should be fired. Community First.org
wasted the members money.
Why change something when it works?
Instead of letting you view your transactions on one page, you now need to continue to click through multiple pages-
What ever brain put this together, should be fired. Community First.org
wasted the members money.
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EXACTLY! I work in IT and this is absolutely ridiculous. I get projects not going the way they want them to, but this design and layout feels like it is from the 90's.
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Community First Credit Union
Community First Credit Union has been my bank for 7 years, since I turned 16. I love that I have never once been charged for having a checking account. I have never experienced any issues and the employees answer my questions thoroughly and without any sort of confusion. My family also has accounts through Community First and they have had a great experience as well. The locations are convenient and I feel that my money is safe with them. I have a few other accounts with Community First and I know that as long as I am in this area, I will be a Community First member!
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Product: Community First Credit Union Checking
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Community First Credit Union
I have been working with Community First for 2+ years now and I love it! The workers are very friendly and supportive. During a rough time financially the Credit Union was extremely understanding and helpful. If it had not been for Community First's understanding my account would have closed. Also, the security measures that are in place are superb! I highly recommend Community First Credit Union to anyone who is looking for a friendly place to bank.
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Product: Community First Credit Union Checking
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Community First Credit Union
We have a community first credit union in town that I have used for many years. They have always been excellent as far as customer service. Whenever you walk into the local branch you are sure to be greeted by a friendly face. If you cannot make it into the branch and need to call they are always very thoroughly and nice on the phone as well. I don’t think I would even apply for a loan anywhere else, the interest rate on loans are hard to beat. Great customer service and low interest rates on loans, what else can you ask for from a bank or credit union? I don’t know why anyone wouldn't bank here! Unless something drastic changes, I plan to have community first as my bank forever!
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Product: Community First Credit Union Savings & CDs
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+4 users submitted a rating without writing a full review
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do you consider this CU safe for a CD investment?
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