Dairy State Bank

Do not purchase prepaid cards from them. They will steal money from you if you don't use it within their ridiculous timeframe in the form of a monthly deduction for no apparent reason other than to cheat the gift card holder. Embarrassing to find out that I don't have enough on the card to pay for my family's meal. It's upsetting that customer service is hard to navigate. I got a hold of them twice to escalate with zero callbacks. It's like no one cares anymore. Ill be going to social media soon with this.

When I was a tad younger, I opened my first checking account as an adult with Dairy State Bank. I was attending college in northern Wisconsin at the time and information from the bank was included in my orientation materials. Dairy State Bank really understood, and continues to understand the needs of its community customers, including not-always-the-most-responsible college students.

There was a local branch in my college town and I promptly opened my account my first day of school. I also got to know the branch manager and several of the tellers that worked there for many years. I had a part-time job and visited the bank weekly to deposit my earnings and get some spending money when needed.

Dairy State Bank took the time to contact me on more than one occasion when my balance was a little low instead of automatically penalizing my account with overdraft fees. I was always given a chance to make things right before they went horribly wrong, and I appreciated it so much that to this day, many years after my graduation, I maintain a savings account with Dairy State Bank. I make a deposit any time I am in the area and though the employees have changed over the years, the service has not. It is still a very friendly place where no one is treated like a stranger.